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    Nellis Auction

    3.4 (16 reviews)
    Open • 7:00 am - 6:00 pm

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    11 days ago

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    2 months ago

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    4 months ago

    A better than 10% chance of getting damaged items that should have been trashed. Easy returns if you live close to the warehouse.

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    3 months ago

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    7 months ago

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    4 months ago

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    8 months ago

    highly recommended this site! Great product and even easier to pick up. Very prompt and courteous!

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    Review Highlights - Nellis Auction

    “Scheduling pickup and payment is quick and hassle-free.”

    Mentioned in 2 reviews

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    Nellis Auction - Line for pick up. No signs.

    Nellis Auction

    (96 reviews)

    Really nothing negative to say! I won my item for a lot less then i would've paid wholesale through…read morethe app, the app provides the address for pickup, you can schedule a time so all you need to do once arrive is park in a number spot that one of the employees with a yellow vest will direct you to. They will come to your car almost immediately and ask for your info to retrieve your order. A few mins pass and they come load up your items in your vehicle. There sometimes a car line but it moves very quickly! Will frequent this place!

    IF I COULD GIVE ZERO STARS, I WOULD!!…read more I would strongly caution customers about relying on the condition and descriptions of items listed by Nellis Auction. I understand that Nellis is a liquidation/returns business and that mistakes can happen. However, I have experienced repeated issues with items not matching their listings, including items advertised as "NEW" that arrived opened and clearly used, completely incorrect items, and merchandise that was dirty, damaged, incomplete, or otherwise not as described. For example, I received lashes that had clearly been used, with glue all over the tweezers and missing lashes. I also received a small black shirt when the listing was for a two-pack of bras. I checked both items before leaving the Katy location and returned them the same day. I later discovered an issue with the press-on nails after getting home, and I also received a Hunter crossbody bag that was dirty and did not appear new as advertised. I live approximately 1 hour and 20 minutes from the Katy location with traffic. I don't mind making the drive when I receive what I actually bid on. But when items are repeatedly inaccurate, I am expected to make that same long trip again to return merchandise because of errors that occurred on Nellis's end. Even more concerning was something a Nellis employee at the Katy location told me. The employee stated that staff open items in the back and sometimes use or remove items such as lashes or other merchandise. The employee advised me to check everything before leaving to make sure it is accurate, unbroken, and unused when the listing says it is new. I cannot personally verify everything I was told, but hearing this from an employee was extremely concerning and raised serious questions about how merchandise is being handled. I contacted customer service and asked management to review the situation. I explained that I was not returning items because I changed my mind; I was returning them because they were inaccurate or not as described. I also raised concerns about being penalized for returns caused by inaccurate merchandise. The manager's response did not address those concerns. Instead, I received a generic explanation of the 7-day return policy and was told to use "caution and common sense" when bidding. Customers should be able to reasonably rely on an item being accurately described as "NEW." I requested further escalation and offered to provide photographs and documentation. I never received another response. A return policy is not the same thing as accountability for inaccurate listings. If you bid with Nellis, inspect EVERYTHING before leaving the pickup location, regardless of what the listing says. If you live far away, be prepared to potentially make the trip twice when an item is incorrect, used, damaged, or not as described. I genuinely wanted to enjoy using Nellis Auction, but repeated inaccurate items, the inconvenience placed on the customer(s), and the lack of meaningful management follow-up have completely changed my experience.

    Nellis Auction - auctionhouses - Updated October 2026

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