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    Neiman Marcus

    3.1 (77 reviews)
    Open 10:00 am - 8:00 pm
    Updated a few days ago

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    Metallic wedges. $700. Where did I take the wrong turn in life?
    Diedre R.

    Its Neiman's so while most things are so far out of my price range, I can always find something here when I want to splurge or wear something designer. In the past couple months, I've been in a little more often than in years past and while I don't think that I've been immediately greeted, once I get a sales person attention, they are helpful and eager to make the sale without the pressure that comes with high end luxury sales. I often wonder why people come to high end luxury stores and then act shocked at the price tags, I over heard a lady say there was no way she was paying $700 for a pair slides and while thats understandable, why come in here to look at $700 slides? They have both visible security and and plain clothes officers in addition to off duty police officers securing the store, so it always feels like a safe shopping environment, but if you are uncomfortable, they will get a security office to walk you to your car.

    $160.00? For THIS? Who does that?!

    RUBBISH! I ordered a 3 oz bottle of Jo Malone Cologne as a Christmas gift for my Grandmother, on line, thinking that it would be easy. EENNNKKK! Oh, how WRONG I was... The item arrived on time, early even but OPEN/LOOSE...WTF?! Is this a TESTER or GWP? Who knows BUT it is NOTHING like the PICTURE nor it this indicative of the SERVICE that you would EXPECT from Neiman Marcus!!! It is downright INSULTING!!! $160.00 and NOT IN THE ORIGINAL BOX?! Who does that?! It came as a loose bottle, wrapped in bubble tape. (See Picture) Grandma just looked over her glasses and said  "Handle that..." I contacted their Customer Service (More like DISSERVICE) and no one owned the error. The same with the store. No callback, just a lot of run about. AWFUL. Good customer service, like the world, is coming to an end...MUY RAPIDO Now, I am off to ANOTHER RETAILER to get this RIGHT by CHRISTMAS. UGH!! Thanks for lousing things up Neiman Farcus, I mean Marcus... RUBBISH

    When a man fails you, there are still Manolo and Jimmy that will make you happy :) One thing for sure, they won't break your heart ;)
    Theresa H.

    Ok, after my ranting in my previous review about the staffs at Gucci (located inside Neiman Marcus), time for another update. I really like Neiman Marcus and chooses NM over Saks 5th since I really like the household department at Neiman Marcus. Staffs at NM, be it at the beauty/shoes/household are all nice and helpful. The décor and ambience are always beautiful. The store always have the best variety of holiday sweets and food items in December. At this moment, my tiny gripe is the gift wrapping section. The staff has no idea what gift boxes to offer me even when I gave her the dimension of the Yoku Moku cookies I bought.

    Stacy F.

    Pros at this location are that it's clean and easy to shop through. Sections are clearly marked and it has nice decor and displays. We shopped through the baby area as there was a really fun little car in the area and I wanted a closer look. The staff members all but ignored us as we walked through. We didn't need any help, but they didn't welcome us and didn't offer any help either. One of them was busy with a customer, the other two we passes were not. They carry high end brand name items. Let's just say that one of the brand name 100% cotton t-shirts for a six month old baby was $270. Yes. You read that right. So, needless to say we didn't get that one. LOL. Overall: D No real attention from employees and way too pricey for us.

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    Every time that I go into Neiman Marcus; their associates are so amazing and seems to enjoy helping.

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    Ask the Community - Neiman Marcus

    Review Highlights - Neiman Marcus

    Do not buy from Neiman Marcus..... The review process will not let me move forward...

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    Jay was great! I stopped by after a good workout. Fun fact: Apparently that's the best time go…read moresince your feet are already warmed up and slightly expanded. He did a full analysis on my feet and stride, and was super knowledgeable and patient throughout the process. I learned so much about what to look for in both running and cross-training shoes. He stuck with my style which is nothing too bright and more neutral and versatile. After tried on a few different pairs and even some insoles. I ended up leaving with a new pair of Brooks and some Karhus. Turns out I'd been wearing the wrong size shoe. To top off my purchase I got a pair of Feetures socks and let me say, they are great so far. My feet have never felt better during workouts. If you're serious about comfort, form, or just tired of guessing which shoes to buy, go get a fitting at Fleet Feet. Great price points! I love my entire purchase and really appreciate how personalize the experience was!

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    Wish

    Wish

    3.3
    (62 reviews)
    5.6 mi
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    I ordered a "1995 Atlanta Braves World Series Champions" shirt from Wish ATL, only to discover it…read morehad a New York Yankees logo printed directly on the trophy -- a massive historical error, since the Yankees had absolutely nothing to do with that World Series. When I brought this to their attention, their response was not just dismissive -- it was downright condescending. They told me the return "shouldn't have been necessary" and claimed I "chose to proceed" with the order despite the error -- which is flat-out false. I placed the order first, noticed the issue later, and asked them to clarify. Instead of taking accountability for the design flaw, they shifted blame to the manufacturer and implied the problem was somehow my fault for noticing too late. Even after I returned the item (which they accepted), they refused to issue a full refund -- withholding shipping costs and trying to charge a restocking fee for a product that was defective from the start. Their attitude throughout was arrogant, dismissive, and unprofessional -- treating a valid customer concern like an inconvenience. I've since filed a BBB complaint and a dispute with Affirm. If you value honesty, fair policies, or even basic customer service, do not shop at Wish ATL. The product was wrong, the tone was rude, and the experience was exhausting.

    Have already recommended! Wore my new Pumas to work and made a big hit! I will definitely be…read moresending more business to Wish

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