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    Neff Rental

    1.0 (1 review)
    Closed 7:00 am - 5:30 pm

    Services - Neff Rental

    Machine and tool rental

    Trailer rental

    Truck rental

    Neff Rental Photos

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    9 years ago

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    Budget Truck Rental

    Budget Truck Rental

    (1 review)

    The moving truck department of this company is absolutely awful. I spoke with a supervisor today…read moreand she yelled at me when I started to ask a few ordinary questions. I asked about the sizes of the trucks, and explained that I was moving locally. When she heard this, the woman said that she could not reserve a truck for me, because she "didn't want to be yelled at". I asked, confused, how it was that they worked, if they didn't do reservations. How would I be sure to get a truck? She said, "We're not like U-Haul" and went on a long tirade about how the priority went to the one-way trucks going out-of-state. She said she wouldn't make me a reservation, "not even for one thousand dollars!" Her voice got louder and louder until she was actively yelling at me. I was asking my questions calmly. She was extremely unprofessional. At the end of the conversation she said that 60 trucks were going out between now and the date I needed. When I said, "So what you're telling me is, there is no availability?" she couldn't even explain herself. She basically was lying to me in the very first place, pretending there were trucks available. When I asked to speak to the supervisor, she said, "I am the supervisor". Well then, why are you so worried about being yelled at by a customer? Where's your sense of authority and professionalism? This woman and this company disgust me. I would never recommend such a horribly unprofessional company; if their supervisors are so rude on the phone, and can't even provide good customer service over telephone, imagine how horrible their moving trucks and operations are! I am loathe to even give this company one star.

    Neff Rental - truck_rental - Updated May 2026

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