I think the reviews are really harsh! ! I live nearby and watched them as they set up from scratch, and feel sorry for them for the reviews they got. It put me off going in for ages, but I went in yesterday though and I got a pedicure here with shellac, and eyebrow wax and will be going back.
It's not a spa clinic like Zen up the road but then it's a LOT cheaper even without the deals they have. I think it is really nice for the little nail place that it is.
I found it very clean and I think they do know what they are doing, my feet looked great at the end. They have a very varied colour selection (not sure if this has improved since the review below, but I wouldn't expect any more that they have ). For the pedi they didn't use a razor which is good, just a heavy exfoliator and hard work.
I didn't have a massage so can't comment. Also only had eyebrow wax, so can't comment on their waxing skills (or lack of as the reviews below suggest), but my eyebrow wax was fine although she didn't put pressure on the area immediately after pulling the cotton which I found odd. Having said that it didn't hurt that much, so maybe not.
Suggestions:
- The bowls they use for the foot soak while pretty are annoying they should change these.
- The chair I was in wasn't super comfy, but there was another chair they were using that looked good. (it wasn't bad, it was just more of a manicure chair) they should just get another one.
- The waxing/massage room is just separated by (heavy) curtains, while it was fine for me, I would recommend they put in a proper door.
- It's got a kind of Moroccan theme going on it's ok, but can see this might put people off, maybe a little more light and less heavy incense might be a good idea!
I think they have offers all the time, why not just reduce the prices that way would be super competitive with the other nearby salons.
It's a nice small little salon they have, with friendly staff , a few small changes and it'll be really good. I'll go back.
I'm giving it 4 stars based on the fact it's a small local nail place and it's good as that. read more