It is practically impossible to see a doctor, when you phone to make an appointment you are told to…read morephone back at 8.30am to make an appointment. When you phone back at 8.30am all you get is an engaged tone. When you finally manage to get through you are told there are no more appointments left that day. So you ask how do I make an appointment to see a doctor - phone back at 8.30am tomorrow. It's Groundhog Day. It is apparently possible to make an appointment for two weeks away, by which time you are probable better or dead. I've no idea how good the doctors are as I can't see one to form an opinion.

You might remember this West End Clinic to be on Station Street in Edinburgh and the offices to be…read morefound in an old Georgian building. The interior was cozy enough, but definitely needed an overhaul in regards to equipment and a sterile impression. I'm happy to say that the offices now have moved to a new location opposite the road into a very modern building, specifically designed and built for the purpose of being a practical environment to serve it's client base. ALL equipment and interior is new. What I like about the place is the space. The waiting room is massive, airy and bright , compared to others I saw and the receptionists are very friendly, in person and on the phone. You also have the self service check in option. The toilets and facilities appear to very clean. In the beginning you needed to make an appointment in advance and most likely you had to call early in the morning, so that they could allocate a free spot to you. Nowadays, they introduced a walk in option in the morning, which runs from 8-10 am. You should arrive before 10 and check in. A doctor will be allocated to you. I believe that there are about 5 main partners/ doctors and a few nurses who help and take appointments for minor inconveniences. A community psychiatric nurse is also available, as well as Family Planning, community midwife and Phlebotomists. Consultation is by Appointment: 7.30-8.30 Wed &Fri. 8.30-11.00 and 2.30-5.30. House calls are possible, but shall be avoided. They take on new patients, who live within their postcode area. Appointments are about 10min long. The location is near to Haymarket!

It's difficult to rate a GP Practice as there are so many different facets to the service you can…read moreinteract with. What most people are concerned with I imagine is actually getting an appointment so let me break it down. Appointments - I'm not going to pretend it's easy. 8.30am the lines open for that days appointment and semi-urgent appointments for the next few days. Prepare for the engaged tone! There aren't many! It's the same if you require a call back from the GP too. If your appointment isn't classed as an emergency you're looking at a wait of anywhere between two to six weeks... Nurse services - pretty good and reliable. Appointments come out when you expect them too and results are either on time or earlier. Midwife services - excellent. As with the nursing services above. Most appointments are at the MPCC but scans are at Roodlands in Haddington or at the Royal dependent on how simple or complex your pregnancy is. Health team - hmmm...good and bad experiences. It took several months to get my child seen when we moved into the area. Given his age at the time we should have been within two weeks. They also missed his immunisations by a few months! The office staff seemed incompetent. That problem looks to have been solved second time around of dealing with them... Staff - pretty good. If you call during peak times...I would expect a ray of sunshine to beam through the phone but if you're pleasant with them you can expect the same in return. The GPs themselves are a mixed bag but I wouldn't expect anything else really. There are a couple that are incredibly diligent and others that are willing to give you your allotted time and that's it. All in all not a bad practice. I've experienced worse.

The drs trip was my first appointment with this surgery, as the Dr actually told me to be quite…read moreafter only telling her my last drs told me I had PTSD and I moved so haven't seen Dr yet, I asked for help as I cannot sleep due to severe nightmares anxiety and depression, I was told no help for PTSD. How can I get better if Dr doesn't listen. Very unhelpful and I'm now going to go to a different practice. I wasn't understood in anyway. It's upsetting, hurtful, I've told my partner not to join this practice,

Inch park Surgery is a friendly practice with efficient, attentive staff…read more Whilst being very busy the staff are aware that each patient is an individual and always try to add a personal touch where appropriate. The surgery itself is modern, light and spacious. The large open plan waiting room is currently being re-decorated which is timely and will be appreciated. The practice offers various clinics (such as a stop-smoking clinic and an asthma clinic) and has a cosy annex with 2 health visitors' rooms, a midwife room, seating area and a toilet / baby changing area.