It's difficult to rate a GP Practice as there are so many different facets to the service you can interact with.
What most people are concerned with I imagine is actually getting an appointment so let me break it down.
Appointments - I'm not going to pretend it's easy. 8.30am the lines open for that days appointment and semi-urgent appointments for the next few days. Prepare for the engaged tone! There aren't many! It's the same if you require a call back from the GP too. If your appointment isn't classed as an emergency you're looking at a wait of anywhere between two to six weeks...
Nurse services - pretty good and reliable. Appointments come out when you expect them too and results are either on time or earlier.
Midwife services - excellent. As with the nursing services above. Most appointments are at the MPCC but scans are at Roodlands in Haddington or at the Royal dependent on how simple or complex your pregnancy is.
Health team - hmmm...good and bad experiences. It took several months to get my child seen when we moved into the area. Given his age at the time we should have been within two weeks. They also missed his immunisations by a few months! The office staff seemed incompetent. That problem looks to have been solved second time around of dealing with them...
Staff - pretty good. If you call during peak times...I would expect a ray of sunshine to beam through the phone but if you're pleasant with them you can expect the same in return. The GPs themselves are a mixed bag but I wouldn't expect anything else really. There are a couple that are incredibly diligent and others that are willing to give you your allotted time and that's it.
All in all not a bad practice. I've experienced worse. read more