I was actually surprised how good these folks were. They seemed honest. They responded immediately and professionally. They arrive when they said they would and they work fast.They did not seem to pad the bill. They are easy to work with. This is in contrast to previous plumbers I have used in Fort Lauderdale who were scammers, incompetent crooks. Apparently they thought the word "rooter" meant they could screw the client. I would recommend this outfit without hesitation and I would be happy to use them in the future. Chris the plumber who came to the residence was extremely nice. Marlene in the office was lovely to deal with. They all speak English read more

Worse company ever. Wanted $400 to adjust the pipes under the sink. I paid them their $129 fee with pleasure to exit my property. Crooks. I got the job done with Dascor plumbing for their hourly rate. Cost me $195. read more

Had to have a spigot replaced outside of my house. It's been leaking for a few weeks and realized I didn't have to tools to replace it myself. This company contacted me back right away and had someone sent out the next day. Project was completed in about an hour and perfectly done and a reasonable price. Will call them back for all my plumbing needs. read more

Need a Plumber - New quarter turn. - Plumbing Near Me - Fort Lauderdale, Florida

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Tried to charge $350 for 10 minutes of time to replace an O ring. Gasket for house filter. Then I said I'm not paying that, he then asked how much are you willing to pay. I said $50. He went into how he came out and fixed it etc... Company charges $129 to come out & waves fee if nothing is done. Ring on amazon costs $5 How is over 300 reasonable for 10 minutes. Would have been a repeat customer if they didn't try and rip me off. read more

11/2021 I found Need a Plumber through a google search and gave them a call. Everything from the initial call to the job completion went great. It was easily a 5 star job... until I got this bill... Task #: Labor - 1 Hour Description: Labor - 1 Hour Quantity: 1.50 Your Price: $185.00 Your Total: $277.50 As you see it says two times that this was a 1-hour job, and then magically indicates 1.5 under quantity. I was there, and I know it was done in 1 hour. I called them and had a very cordial conversation about this matter, and after he explained to me 'how it works' I, perhaps a little less cordially, told him the way it works is I will pay this bill, and I will never call you again. The only way I can imagine they found a way to add charges to my bill is that they included the time I spent on the phone with them, or they charged me for the time it took to drive to my home... both unacceptable. Apparently, they have adopted the lawyers' methods of charging clients for their work. No complaints on the excellent work by the plumber. But at least when it comes to billing, Need a Plumber does not act in good faith and cannot be trusted. read more

Not a good experience. In my opinion $325 an hour ( I paid over $1000 ) & nothing was fixed. They charge you for gloves & material on top of the $325 an hour. The guy Steve talks so much you're basically paying to here him talk a whole lot. Avoid this company. There are so many good plumber with excellent reviews for a lot less. read more

I am very satisfied with Need a Plumber. They went above and beyond to help me figure out how to fix my plumbing issue. They were nice, professional and qualified technicians. I could not have asked for better service. I will be calling them for all of my plumbing needs from here on out. Best Plumbers in Broward Coumty! read more

We were making changes to our bathroom. Need A Plumber has had great customer service. Our technicians, Mark and Nelson have been efficient, thorough, friendly, and responsible. We would recommend them. read more

Was looking for a plumber to help with a water leak at my meter and couldn't get a call back from another company that was highly recommended on another platform. Put my info on YELP and had a response from Need A Plumber within minutes. They were able to have someone come out within an hour or so. Keyonie was the one dispatched and he took care of the issue quickly and efficiently. I have several other potential plumbing projects upcoming and will look to use them again! read more

It's rare & extremely wonderful when you find interaction with a service company to be as excellent as mine was with Need A Plumber! From the start, Steven was a great communicator and followed-up with me for proper scheduling. Mark arrived today, was very professional and installed my water heater perfectly! No rushing , no attitude, just a nice professional plumber who takes pride in his work. Need I say more? I would heavily recommend these guys! read more

I called them because of an issue with my water-heater. First, they charged $125 for an estimate but didn't disclosed the amount upfront. Second, the person who came to the house told me over the phone it was something minor and he would need to comeback to fix it later. But on the invoice I received by email, he said that there was a significant amount of damage from a leak in the wall, and he would need to comeback with someone else for a 3 hour job to investigate. I found it weird and called him to tell that I needed to investigate the problem with someone else. He tried to convince me to not do it and trust him. I called someone else who confirmed that there was no leak in the wall. When I called them to complain they asked me what they could do for me to write a good review on the website. (Are u serious?!!) My answer: Unfortunately nothing!!!! They didn't even want to return my $125 for the misleading estimate. I do not recommend this company! read more

We have used needaplumber in the past and needed their services recently. They are a great company. They scheduled service quickly and the tech repaired the issue in a timely fashion. Very professional. I highly recommend this company. read more

I was having a rodent problem in the attic of my house and my pest control guy said they were getting into the house thru the plumbing and needed to have a special plumber with cameras to determine the root of the cause. When the appointment was made, the fee was $495 for Steve H to come out and use his cameras in the pipes to figure out the issue. I agreed to that price. Since I was out of town when the plumber was coming, I made sure to have my contractor (who was doing another project) and my dad present to inspect the work. That morning, I received 2 text messages that 2 plumbers were coming. I immediately called to find out why and I was told that Steve had a hurt arm and needed help. I was fine with that because I was paying a flat fee. At 9am, the plumbers arrived and began to inspect the pipes. I received the first call at 10:15 saying that they were still looking and would call me with more updates. At 11am, I received a call to let me know that they wanted access to the pipe behind my dryer and that required them to cut a whole in the wall. I wasn't excited about it but thankfully, I had my contractor there who could repair it. (Side note, they left the area around the dryer a complete mess. Clearly no care was taken to try to leave it as they found it minus the hole in the wall). At no time was I told that I was now going to be charged a "service fee" for them to cut a hole in the wall. I then received a call at Noon to tell me everything they found. I was unable to follow along and asked for a report to be sent to me. Later in the afternoon, Steve H called me 3 times to follow up. Unfortunately I wasn't able to answer since I was on a work call myself but called him back when I was. We weren't able to connect but when I spoke to Maddy in the office, she sent me the report and bill. When I received the bill, I was charged for $495 for the original agreed upon "inspection work" PLUS 3 hours of labor ($125 an hour) and parts ($41.35). I then asked to speak with Steve (on Friday) and he called back today (Monday). Our conversation was quite convoluted. I explained the timeline of events and how I didn't understand why I was charged for 3 hours of labor when 1- I never agreed to anything (it even states that in his report) and 2- at most, the "pipe fix" took a few minutes. We went back and forth a bit but he wouldn't adjust his price more then 1 hour of labor. He then told me that he would only charge me 1 hour but there was 2 plumbers so that equalled the same as 2 hours which is inaccurate because he had a helper for himself (he had a hurt arm)! None of it made sense and we kept going around and around. I truly feel that he was unnecessarily inflating his bill. He is absolutely the reason plumbers get a bad reputation for ripping people off. I would NOT recommend Steve H nor the company he works for. read more

My Brother called "need-a-Plumber" for a Slow drain in the Shower. He was out of town so he asked me to coordinate with them to fix the Problem. Meghan from the Office called me and Asked what time was Convenient for Me - 1st pleasant surprise... Then they said they could be there in an Hour AND WAS !! The plumber that came out ( Keyonie ) was the 2nd Surprise - He was Courteous and Knowledgeable. He had the Drain running clear of any Blockage in short order. Cleaned up his work area and thanked me for using the service. We Will Continue to use Need a Plumber anytime the situation calls for a Reliable Plumber !!!! Tom W. read more

I found Need a Plumber through a google search and gave them a call. Everything from the initial call to the job completion went great. It was easily a 5 star job... until I got the bill. You see, you are not paying them to do a job... you are paying them simply for their presence. So, if the guy is still there 1 minute past one hour your bill goes from $185 to $277.50 because they charge in 30 minute blocks, not 15 minutes (which would be a bit more acceptable). And they decide when to start and stop the timer. So basically, they charge you like lawyers or tow truck companies do, dishonestly. In this case, he literally opened the door to his van at 11:50 am, and I was looking at the completed invoice at 1:04 pm. But the job itself (he unclogged a pipe) took less than an hour, easily. Afterwards, on a later phone call I was told the service took 1 hour 20 minutes, meaning they even counted the time it took me to call their office (at his suggestion) to ask them about this seemingly excessive charge. By this logic they may as well charge you for the time it takes to drive to your home and back. Find a more honest company that won't rook you. At least when it comes to billing Need a Plumber does not act in good faith and cannot be trusted. read more

We had a great experience with Need A Plumber. The service tech, Keyonie, is professional and knowledgeable. He worked on the roof until the clog was gone. I would highly recommend this company for all plumbing needs. read more

Honestly can't believe I'm only the 2nd positive review for this establishment because my first project with them was one of the best experiences I've ever had with ANY establishment or business in the last 35 years. I'm sure I'm not alone. At least you know Need A Plumber isn't paying people to submit fake reviews like other businesses. I've owned & renovated a few homes & I've hired & worked w/ every kind of service provider. I'm not easy to impress & have very high standards. It ALWAYS starts w/ that first phone conversation. If they aren't patient & plugged-into my questions & needs, there's a good chance no one else will either & I move on. Courtesy, patience & professionalism was truly my experience from beginning to end. Plumber exuded positive energy (i.e. leaves no negative vibes lingering in your space), & respected the fact that he's still a stranger in my home. No ego, defensiveness, or irritation as I watched & learned. They didn't charge to just come out like others. Their piece-rate & hourly rate was very reasonable w/ no outlandish minimum's. It would be too good to be true if they didn't deliver on my every expectation. Sincerely hope they generate the quality & numbers of clientele they so genuinely deserve. Thank you Marlene & the rest of this hard-working dependable crew! read more

Office manager Megan is first rate and very helpful.Was able to work well with her on scheduling help. Sase kept me well informed on scope of work .All the guys Javed , Kevin and even Dan did a nice job and would recommend these guys to do all my plumbing work. read more

On time, called ahead, spoke understandable english, and completed a perfect job and even cleaned up after himself ina very reasonable amount of time. Did all this for $240.00 less than I was quoted by two other outfits!!! read more

Very reasonable!! Very professional!! Easy to communicate with!! Trustworthy fair and balanced!!

My daughter just took back occupancy of my mom's house in Boca Raton, that we were renting out. The tenant we had in there left it a mess! And instead of letting me know I had a plumbing issue at the house, he just chose to turn the valve off on the toilet and use the other bathroom :/ I called Joe at Perfect Plumbing & Rooter and he was there the same day!! He didn't just fix the leaking toilet, but he checked everything in the house that had anything to do with plumbing. My daughter is a single mom, and I'm across the country, so it was wonderful knowing someone took care of her issues so quickly and thoroughly. And didn't rob me, like most plumbers out there!!! THANKS JOE :) read more

We were closing escrow on our house in 48hours when we discovered a very serious leak and sewer smell. Need a Plumber came 1/2 hour after getting the call and within 35 minutes diagnosed where the leak was located late that day. Yesterday Keyonie arrived and opened the exterior wall and the leak was exactly where he predicted it would be. 6 hours later and our nightmare was over thanks to them. We closed escrow today and if it had been for Need a Plumber we would not have made it. We recommend this firm with no reservations. They were fair, professional and held our hand through the trauma of a broken pipe behind a concrete wall. read more

We used need a plumber for a big remodel of a house in pretty bad shape. They are very good and I would highly reccomend them. Fair price, great work, and very good at meeting timelines. Owner is very involved and ensures everything is done right, and has created a culture that follows that concept. read more

Probably the best plumbing experience I could have asked for. Serviceman was on-time, patient, laid down a tarp, cleaned-up after the job and did not charge extra for the little crap that always comes like my other plumber experience. Very Professional....Highly Recommended read more

Awesome job! I had a problem under my kitchen sink and the pipes leading into the wall which was causing a huge leak. They came and fixed it up in no time. The man called 20 minutes before arriving, apart from our scheduled time so I didn't have to wait at home. When he finally arrived he was very nice and explained the whole situation to me. He knew exactly what he was doing and came fully prepared with all the equipment he needed. Left with everything resolved and working perfectly. I am very pleased with their service and will definitely continue to use them from now on. read more