I had Chem-Dry come out to clean a 30+ year old sectional and loveseat. When scheduling the…read moreappointment, Deb was very helpful with identifying the upholstery material and identifying the cleaning options that would work best. On the day of the cleaning, Todd was on time and very professional. He thoroughly examined the furniture, explained the cleaning process, and verified the quote. Half way through the cleaning, he showed me what had been cleaned and how they were able to lift the stain. I was very happy with the quality of work, friendliness of staff, and price point. I would confidently let Chem-Dry back into my home for another cleaning.

Outstanding experience! Highly recommended! The move went twice as quickly as I planned. The movers…read morewere professional, careful with our items, and did a great job helping us fit all of our items in a small storage unit. We definitely got our money's worth!

I would not recommend this moving company based on my experience…read more The packing was rushed and done poorly, which left me very disappointed with the quality of the move. Before the move, Barry told me the crew would remove and dispose of the furniture we didn't want at no additional charge. However, when the crew arrived, they initially refused to take the furniture and later tried to charge me to move those unwanted items. What made the experience even worse was the customer service. After the move was completed, the owner, Marcus, called me and went on a profanity laden tirade even though I had not spoken with him at all during the moving process. Instead of addressing my concerns professionally, I felt I was treated with disrespect and hostility. Overall, the poor communication, attempting to not honor what was promised, rushed work, and unprofessional customer service made this an extremely negative experience. I hope this review helps other customers know what to expect before choosing this company.

Large house move from Illinois to Missouri, guys were great and very hard working. Took care of us…read moreall the way and communicated a well. Definitely the best price by far than any other moving company

If I could give this business zero stars I would. it was not explained to me that he had all this…read moredifferent costs that I was going to be paying for until after the move. He didn't come in his own truck, he rented a U-Haul which I wasn't expecting and was not mentioned in the beginning. He insisted on wrapping everything in sight, including the plastic trashcans that are like $15 from Walmart. Now of course in charging by the hour and choosing to wrap everything it made the move take longer. I explained that I had a time frame from the beginning because I needed to work the evening shift still. He didn't adhere to the time frame and I ended up missing work. I had a friend who helped unload the truck and if my friend had not had helped then it would have taken like another two hours. Also when they propped open the doors to get from the front door to my apartment door they used the laundry basket full of unwrapped glassware and the other door they used one of my boxes labeled fragile. I was extremely unhappy with their choices. If I had wanted to do my move using two people and a uhaul me and my friend would have taken a day to do it ourselves. The second guy was FaceTiming a girl and talking about having sex later which was wildly inappropriate and wasting time when things could have been being loaded or unloaded. He also said he had the address in GPS and he was following my vehicle back and forth (a less then 10 min drive) yet he got lost and made wrong turns every trip made to or from which wasted more time he expected me to pay for. He never made me aware that I would be paying for his travels from Normal IL to Decatur IL and back at the hourly wage quoted. When i originally asked if Decatur was in his service area he said yes, and I thought there was no additional fee because if there was one it would have been brought up at that time. while moving things into my brand new apartment he broke the blade on my ceiling fan in the kitchen, and while he has said that he would pay for it, it was so unprofessional the way he handled it. He didn't even catch that he had broke it until I said something about it being broken and he was the one who go went that direction. I'm currently waiting to hear back from my landlord about fixing it and the cost. This whole experience was absolutely dreadful and the mental and emotional toll it took on me was so much I want to never hire movers again. Definitely do not hire these two guys unless you have unlimited time and an unlimited budget for them to move your stuff like a secretary learning how to type. In response to Tylo's comment left 10-10 around noon, I have reached out to Yelp for a refund and a replacement fee to cover the price for parts and labor for my landlord to replace the fan. Right after he posted this comment he threatened to take me to court over a supposed remaining balance on my bill. Why would you hire a company that can't admit fault and just harasses you? I will admit I have not been updating Tylo about my discussion with Yelp thus far. Also since Tylo was the main one on team dragging his butt to make things take longer maybe he needs to take a look at his business practices instead of blaming it on some team he has. The "team" was him and one other guy who said he was his partner in the business. No one deserves to be bullied by a company.

USPro's people are courteous, friendly, and most important - competent…read more They come when they say they'll be there. They bring competent contractors to do the work, The do the work well, on time, and clean up after themselves. If you have a problem, one call to your contact at ServPro is all it takes. I can't say enough good things. Who knew I'd be happy to have had a humidifier leak!

US Pro is always very responsive to our customer's needs; they can work the home from clean up to…read morereconstruction; I appreciate their expertise.

I was looking for to have my gutters removed and replaced and I wanted a local family owned…read morebusiness to hire for the job. A quick Google search and a bit of research told me that Mike's Seamless Gutters was the place to call. I found his website and filled out the form for an estimate. Within minutes he called me and pulled up photos of my house on Google Maps and was able to give me an estimate. I let him know that I also wanted gutter guards as well. He told me that he could get to it in about two weeks (which was WAY quicker than I had anticipated). A few days later he called and told me he could do it now. Mike and his assistant showed up right when he said he would and they immediately got to work. Withing a few hours I had beautiful new gutters on my home. Mike said that the gutter guards would arrive in a couple of days and they would come out and install them. Sure enough, while I was away, they came out and finished the job. He left an invoice for exactly what his estimate was and I still think it was the best bargain around. Here's my take on Mike and his company. He's honest, reliable, professional, efficient and really does just want to homeowner to be happy. Well Mike, my wife and I are very happy. Thank you!

Mike did great work, but even better was his communication. He was easy to work with, responsive,…read moreand gave great up-front information. If you've had bad experiences with contractors, then you know how valuable this is!

We did not end up using them for our moving services, but I just wanted to comment on the…read moreprofessionalism and speed of response that this company provided when I was seeking out a quote. If you are in the Bloomington area and need to move, I highly recommend them based on that experience. The prices are extremely reasonable.

We unfortunately had a very bad experience. They are contracted through our local Menards to…read moredeliver large appliances. Ours was delivered last week by two men, one of which was extremely rude to me and my family members as soon as they arrived (2 hours late). Complained about the job, accused us of being unprepared (took off work and moved stove and cabinetry out of kitchen). He was referring to our need to remove the doors of the fridge to get it in the house -we told Menards we would need to do this and they assured us it would be no problem. His partner left during the delivery because "time is money". He tried to do it alone and nearly dropped the fridge and then he dented our stove with the old one. We asked him to please call his partner back and he said that the waiver I signed meant he could "damage whatever he wanted". Repeatedly said "I should leave this on your front porch" and "you're lucky I'm still here". Demanded extra cash on top of what we prepaid. Ultimately the partner (who was kind and apologetic) returned and they were able to bring it in no problem. My husband did at least 50% of the work bringing in doors and removing the old fridge while he sat on his phone and complained. We asked them to leave without installing because of his behavior and attitude. Menards refunded us and said they have had similar complaints before. Will never hire or recommend. I feel bad for the apologetic partner, he probably could've done a good job without the other guy!

Dustin and his crew replaced my large deck that was damaged in a storm. They were very quick to get…read moreme an estimate and 2 weeks to demolish and replace the deck including a new pergola. We love what he did!

I was surprised to receive such quick and friendly services including small and large drywall…read morepatching with paint matching and large exterior fixes that were an eyesore. We called and they delivered with only a few weeks before we needed to list our house. They were professional all the way through and I'm really grateful to Dustin & the rest of the team for taking time to talk out our options and priorities. TY!! Also spent less than we expected!