Easy scheduling when calling their office. Friendly but not…read moreoverly talkative. Got to business and got most of the stains out, there was one spot that the stain was pretty bad and so I didn't expect them to be able to get it out so that's fine. Had a long hose for getting to my second floor apartment, not overcharging, got the work done.

Kleenrite did an excellent job cleaning my clothes dryer vent. They were very thorough and…read moreprofessional.

Guys Who Clean have washed our windows and screens the last two years…read more Their work has been exceptional, to the extent that our housekeeper thought we had gotten new windows! We will use them in the near future for gutters and fence pressure washing. We will continue to use them again and again! Side note: I wish they also did landscaping. ;) I can't imagine that they wouldn't be just as good and reliable as they are currently with the services they offer. Thank you Alex!

We just had Jose, Hector and Alexi from Guys Who Clean power wash our roof to remove leaf debris,…read moreetc. They came out on a terrible day (32 degrees with a 20 mph gusty wind), but managed to do great job.

We absolutely love the way they take care of our home! They are very friendly and handle…read moreeverything with care. We have had other cleaning services in the past and they are by far the best we have ever had! If you are looking for a great cleaning service we highly recommend them and look no further!

Vivi was a great cleaner. She did her best around all my mess. Sometimes there were areas that I'd…read morejust have her skip if they weren't accessible. She came weekly. Then one week, with no notice, no discussion, her husband called me to say that she didn't want to come to my house anymore because it was too hard. I felt crushed and ashamed. I know my house is messy. I'm disabled and really struggle. I honestly expected a price increase, which would have been fine. If I couldn't afford it, I would have seen if maybe every other week would work, etc. Instead, I just got shamed and dropped with about 5 minutes notice prior to a visit. For this reason, I would not recommend Vivi to disabled people or those who are worried about a cleaner judging them. She will judge you, and might fire you for not being clean enough.

Precision Maintenance has been cleaning the windows at my home as long as I have lived in…read moreChampaign. Scott and his crew are always responsive, reliable, and do a beautiful job. I consider them to be a value as well.

I can't say enough good things about Jose and the team at Freedom Roofing. Jose was incredibly…read morekind, professional, and took the time to address my concerns. He repaired my damaged siding beautifully, and the finished work looks fantastic. What impressed me most was how responsive and helpful he was throughout the process. He clearly takes pride in his work, and it shows in the quality of the repair. If you need roofing, siding, or exterior repairs, I highly recommend Freedom Roofing. They have been wonderful to work with, and I wouldn't hesitate to call them again. Hands down one of the best companies I've dealt with!

I had my roof replaced in November 2023 and used Freedom Roofing with the recommendation from my…read moreinsurance agent and after reviewing the reviews. I had a very bad experience and would not recommend them and will not use them again. It's a very long story about all the issues so I will summarize. They replaced the roof and immediately I noticed damage to the interior of my home. The damage consisted of cracked ceilings. Freedom Roofing didn't want to take responsibility for the damage or the repairs. I was forced to file a complaint with the Better Business Bureau to try to entice action by the company. The company did not response in the required 14 days and I had to call the BBB to ask them to illicit a response from the company. When prompted Freedom finally responded. Inept drywall people came to my home and repaired the cracks and painted the ceilings a different ceiling color and did a poor job on the repair. I called the owner of Freedom Roofing and he came to my home and agreed the ceiling job looked poor and asked me to get an estimate for a paint job to fix the job his company botched. I got an estimate and submitted it to him and he deducted it from the balance I owed him for the roof job. This process took 5 long months. I am sure the company would of not taken responsibility but for the fact that I filed a complaint with the BBB. There were many other issues, but that was one main one. Since this happened my insurance agent has taken them off the recommended list. Linda M.

The Sparkle Pro Team did a great job clearing our gutters and the price was reasonable.read more

Steve and his crew are FANTASTIC! This is the second time that we have used Sparkle Pro's services,…read moreespecially for our "all glass" sunroom, which is not an issue task to clean. Both inside and out, Steve does an amazing job! We have already booked Steve to perform our spring cleaning for next year. YES, he's THAT GOOD! We highly recommend Sparkle Pro's services! M&J

Just WOW! We normally use a higher priced competitor, but went with Pace Pro this time to clean a…read morefew high traffic rooms that had very old and heavy pet stains. The carpets look like NEW after Pace Pro! They got every stain out, were courteous and polite, moved heavy furniture around (then back), and the customer service support from Cassandra in the office was phenomenal! I can't recommend this company highly enough, and they are our new GO TO carpet cleaners from now on. They also have amazing coupons on their website.

PacePro is fantastic! Definitely professionals. They have cleaned our very old carpet 2x now and we…read morehave been extremely pleased both times. They even got rid of cat odors! They are a family- run business, experienced, knowledgeable, show up when they say they will, trustworthy. They explain what their process is and what your price options are very clearly. They are price competitive.

We had them out for air duct cleaning but shortly after that the AC stopped working. We had an HVAC…read moreperson come out to take a look and the problem was that there was a lot of debris from the duct cleaning stuck in the filter. I am still giving a good review because they were very polite and professional and called me back to apologize for the oversight and also refunded the cost of the cleaning.

Every business can make a mistake, most would admit and fix their mess. With Drummond, however, you…read morewill be left to your own devices if anything goes wrong. My original review tells all about my wet adventures with this company, who left me a soaking wet carpet after their cleaning, and refused to fix it. Bottom line: unprofessional, serious issues with reliability and customer service, the worst I've seen. Do yourself a favor and take your business elsewhere - there are plenty of real professional carpet cleaners in town. I never had any trouble with carpet cleaners except for Drummond. Too much headache for a simple carpet cleaning. If you do hire Drummond, and suffer the consequences, be advised: they will bully you when you share your negative experience. Critical reviews are met with deranged "rebuttals", false accusations, legal threats, and made up stories that keep changing (examples found in each of their replies, in both my reviews). Those are relevant points that a prospective customer should be aware of. According to their book - it's always someone else's fault. The wet carpet they left was first blamed on my nonexistent neighbors on the nonexistent top floor (I kid you not), then a leak that never happened in my kitchen (give me a break!). First they made up a story about insurance (confusing me with another customer), now some story about a fan - what in the world are they talking about ? Almost two years after that ordeal, the owners decided to open that wound, and post another nasty reply to my (now 21 months old) review, hoping that I wouldn't push back - they were wrong. Once I answered, they started playing victim (typical bully tactic), complain about being "attacked", and try to lecture me about proper review etiquette... rich. Drummond, 1. I'm not the one attacking legitimate reviewers - you are attacking. 2. Your messages speak for themselves - you *are* rude. 3. Both my reviews reflect everything about my awful personal experience with your service and outrageous behavior. Since you insist, I will remind you: your botched cleaning job almost ruined my carpet, and cost me a lot of money and stress to fix. Much like you did to other customers that horrible week, you avoided phone calls, and when you cared to answer, you were rude and obnoxious. You didn't care one iota, when we, your customers, needed you the most and begged your help. I literally had to hire another company to fix after you. And now you complain that you don't get a stellar 5-star review ? You can deny all you want, keep fabricating stories about leaks/fans/unicorns, and leave angry replies. My review isn't going anywhere, nor has it ever been removed, contrary to your claim. Seriously, stop making stuff up - nobody buys it, it's not helping your case, your reputation, or your business. People pay hard earned money for your services. Take responsibility for your bad work, stop making up excuses, and don't harass customers who express their dissatisfaction. Do your job like you should, and you'll get excellent reviews. Keep doubling down on your fiascos, and your customers will run away, it's as simple as that. ______________ Drummond reply (June 3rd 2019): I have not been disrespectful to you! You are attacking not just me personally you are attacking the hundreds of legitimate people that left a review and calling them fake. A review is to describe a personal experience with a business but you choose to attack the owner and legitimate customers which shows your true intent. Also you never paid for the week of fan usage for your water leak and was refusing to return them. This is all I have to say about this as your review has been removed twice already for violating review policies! ______________ Drummond reply (June 2nd 2019): Like I stated before we left fans for a week for you which you refused to return because you had a water leak at your kitchen sink that flooded the carpet that had nothing to do with the carpet cleaning process. You would not return our carpet drying fans and had not used them because you were out of the state and you left this review after we had stated that you would be charged for the fans if they were not returned! After we got our fans back that is when you left this review that contains false information! This review has been removed 2x for violating terms of website. ______________ Drummond reply (June 1st 2019): Like I stated before we left fans for a week for you which you refused to return because you had a water leak at your kitchen sink that flooded the carpet that had nothing to do with the carpet cleaning process. You would not return our carpet drying fans and had not used them because you were out of the state and you left this review after we had stated that you would be charged for the fans if they were not returned! After we got our fans back that is when you left this review that contains false information!