We are so thankful to Anthony, Alex, and Will for their outstanding work on our Ford Edge and…read moreCadillac CTS! They quickly diagnosed and repaired every issue with efficiency and care. Their reliability and attention to detail gave us complete peace of mind, and our vehicles couldn't have been in better hands. My husband and I highly recommend Essex County Auto Repair for any repair work or oil changes! We'll definitely be returning for any future needs.

Essex County auto repair is truly terrific. Anthony seems like one of the most honest and…read moreconscientious people. They are very professional, but also friendly and do a great job.

I am a 78-year old female and have had many cars serviced in my lifetime. However, I was deeply…read moreimpressed with FNA's professionalism, expertise, kindness, and honesty displayed throughout my transmission issue being serviced. I cannot say enough about Vinnie and Mary Jane who made my heavy load lighter with their fair pricing and work done in a timely manner. They are a company of compassion and truth toward servicing their customers . I never experienced anything like it before! Thank You FNA for giving my 2010 Civic Honda a new life....you are the Best!

Saved me 5k. I too k Mazda there after dealership said rear differential had to be replaced. They…read moresaid the cap was loosed they topped fluid off tightened cap. No charge. That is honesty and integrity!

There where not able to do the job.No Explanation giving.Maybe the Job was to big.IWas very…read moredisappointed by there decision

Very positive experience. The service felt genuine, the place was well kept, and everything moved…read morealong nicely. I would definitely consider coming back again.

Great service! Very nice! Kevin was very helpful. He…read morewillingly took the time to explain why my vehicle was behaving the way it was and he thoroughly explained what he needed to do to fix the problem. That tells me that he truly enjoys what he does. I strongly recommend using Kevin for his services. If I need transmission work in the future, I will be returning to him.

Terrible service , such a nightmare would never recommend this place to anyone called for a…read moreestimate on a transmission rebuild & guy said he can't do a estimate he needs to see the vehicle so I drpopped it off to his house/garage & don't hear from him for 1x full week get a call 1 week later saying your truck will be ready in 1 hour like wt* I asked for a estimate on a transmission rebuild I didn't confirm or get a call on a estimate with price or anything all of a sudden 1 week later I get a call & it's done without my knowledge or approval to even do the work I wanted a estimate because I got a couple other estimates from local shops likes Amesbury Chevrolet & so on 1 week later get a phone call saying I owe 3.2k thousand & owner Kevin flips out on me & hangs up on me because I want to pay credit card & not cash & he says I need cash because I don't want to go through the business ... kevin didn't supply any paper work no receipts no invoice nothing no documentation saying I paid for a transmission rebuild besides a single yellow small notebook receipt that just says transmission rebuild $3200.00 like so u profession any shop on a transmission rebuild especially on 3.2k thousand on a 1990 Chevy would supply paper work documentation, invoice, warranty I did not receive a paper that even says what was done for parts or how much the parts were or how many parts or the price absolutely nothing so I have no proof if I ever wanter to sell the truck of that the transmission actually got rebuilt like how do I even know he replaced all "soft parts" + a new torque converter like a rebuilt transmission is suppose to be done any professional shop would show you & explain to you what was done & replaced & so on AVOID this place u less you drive a sh*t box & don't want proper documentation on the work that's being done sorry when I'm handing over over 3 thousand dollars I want the proper paper work & documentation for my vehicle it's a antique rare 1990 Chevy c-10 (OBS) American Muscle thats Only going up in value year by year so yes I save all paper work done to my vehicle anybody who owns a vehicle like mines does if your smart

Outstanding work and customer service !!! They replaced the torque converter in our GMC pick up…read moreand now it runs like a dream !

Great place to get your car worked on by people you can actually trust. They do free diagnostics…read morewhich is great, a lot of places don't do that. Went in for a transmission rebuild and had my car back within 3 days!! Highly recommended!

Let me start by saying these guys are great. I had a Land Rover with a Turbocharger Problem and no…read moreone wanted to touch it. I took it to 3 different places that stated they specialized in European imports but all the did was charge me for diagnosing a problem that I already was aware of and said sorry take it to the dealer. I took it to Motivated Auto and not only did they not charge me to look at it, they actually took the time time to fix it correctly at a fraction of what I would have paid at the Land Rover dealership. They friendly honest and very reasonable with their pricing. I have found my go to mechanic shop.

Motivated Auto Repair is amazing! They constantly bend over backwards to save the day by scheduling…read moreme an appointment as soon as possible and continually diagnosing my car issues with confidence and ease. The prices were very affordable. Plus, the staff and owner were incredibly kind--true customer care. Every repair has been top-notch. I can't recommend them enough!

Went there for oil change and tune ups, the boys are awesome, excellent customer service they…read morereally exceeded my expectations

We chose Berlin's Garage after reading the many positive reviews and were hopeful that we had…read morefinally found a mechanic who was honest, reasonably priced, and efficient. Unfortunately, our experience was the complete opposite. Our vehicle was kept at the shop for over a month. While I understand that repairs can sometimes take longer than expected, the communication throughout the process was extremely frustrating. We would often receive a call around 4:00 PM with an update about what was being worked on or what additional repairs were supposedly needed. The conversation would frequently end with us being told that the vehicle was "almost done" and that we would receive another call shortly to come pick it up. The problem is that if you are calling a customer at 4:00 PM and telling them the vehicle is almost ready, what exactly are they supposed to do with that information? We were not given a realistic timeframe for when the work would actually be completed, and it made planning for pickup extremely difficult. We were also told on multiple occasions that the vehicle would be ready on a specific day, such as Tuesday. Tuesday would come, and if we didn't reach out ourselves, we often had no idea what was happening with our vehicle. We shouldn't have to repeatedly chase down updates after being given a promised completion date. There were also times when we would call the shop for an update and receive no answer. We would then wait hours for a call back, often without knowing whether we would hear from anyone that day. This made an already frustrating situation even more difficult, especially when we were trying to plan around not having our vehicle. What was especially disappointing was that we chose this shop because the reviews made it sound like the work was both fast and affordable. Unfortunately, we experienced neither. After having our vehicle for more than a month, the final price was essentially comparable to what we could have paid elsewhere. So, despite the extended wait, we did not feel that we received any meaningful savings for choosing this shop. I completely understand that automotive repairs can be unpredictable and that additional issues can be discovered once a vehicle is being worked on. That's not the issue. The issue is the lack of reliable communication, repeatedly missed expectations regarding completion, and the amount of time our vehicle was kept. Based on our experience, I would not recommend Berlin's Garage. The positive reviews were the reason we chose this mechanic, but unfortunately, our experience did not come close to matching them. Customers deserve realistic timelines, proactive communication, and transparency throughout the repair process. --------------------------------------- In response to the business comment: We're simply sharing our experience and speaking our truth, not trying to blame anyone for anything. However, we believe clear communication and realistic timelines are important when dealing with someone's vehicle. We are appreciative of the information and work done on the vehicle, things were bought to our attention that we didn't know needed to be fixed. The last thing we would want is to be stranded or something major happening that could've been avoided. However, in addition to the issues we already mentioned, the truck now does not sound like a 5.7 HEMI should. The day we picked it up, we also had to go purchase Freon, and we discovered that bolts were missing. We also had to take the battery out to reset the stereo. We also want to clarify the timeline. We dropped the truck off on August 2nd, which was a day the shop was not open, and we picked it up on Friday, September 11th. That is over a month. In addition, the owner wasnt even present the day we picked it up, it was a relative of the owner. During the process, you clearly told us that you had to stop working on our truck to work on other vehicles that had been there before ours. We understand that mechanics have other customers, but if you're already booked up, it's important to communicate that upfront rather than give expectations that can't realistically be met. In our opinion, taking on more work than you can reasonably handle only leads to frustration for everyone involved. We also want to clarify that our vehicle was NOT purchased through Facebook Marketplace. It was purchased from an actual dealership. We initially reached out to you through Facebook Marketplace, which is likely where the confusion came from. We're not posting this review to attack anyone. We're sharing our experience so others can make their own informed decision. Based on our experience with the communication, timeline, and issues we encountered with the truck, we would not recommend this mechanic.

Great service fair and honest pricing. Skip has been doing all my Transmission work for years.read more

Have been bringing my vehicle to durabild transmission for the last 4 years. Every time I have…read morecalled to bring in my vehicle for repairs, I'm able to drop it off early in the morning or the night before after hours at my convenience. Skip calls me after diagnosing the problem an gives me the lowdown on what's wrong with the vehicle. Their rates are awsome , the service is great an the workers are professional. iam also impressed by how clean the shop is. I highly recommend durabild transmission. I'm a very happy customer.

No one goes to a mechanic without some feeling of dread, especially when it's your transmission…read morethat is in need of repair. It's one of the most expensive repairs and while you are struggling with the cost, you are always left hoping the mechanic isn't taking advantage of your lack of knowledge. Ted and his wife are absolutely fantastic and couldn't be more honest and down to earth if they tried. They were really fantastic to work with and I can't say enough good things about how they handled making my transmission run again. Of course a good outcome is always to be desired, but the journey is half of the challenge, and I'm happy to say this place took care of me the whole way through. Really appreciate it and if you're looking for a mechanic yourself, you've found the right place.

I had been having problems with my car for months. 3 warning lights would come on when I was…read moredriving. I took my car to my usual mechanic and they repaired what they thought was the problem, however, it did not repair the problem. I brought it back and they tried something else, but the warning lights persisted. I then thought a fresh set of eyes might solve the problem, so I brought my car to a garage near my office and they tried their fix, but it did not work. I was told that if their first fix did not work, the problem may need a costly repair. I was talking to a neighbor and relay my concerns about whether anyone could fix the problem and he suggested Ted's Tranmissions and General Repair I dropped my car off and within an hour they diagnosised the problem. They recommended I bring it to Sullivan Tire for an alignment. None of the other shops had suggested an alignment, so I figured at this point what did I have to lose. I got the alignment and I am now light free! I would recommend Ted's to anyone who is having getting answers for a problem with their car. They are wonder diagnosticians and I am sure they would be great at repairs, it they could have repaired my car.

This Company is Great. Very Honest Trustworthy Team. Highly Recommend them to anyone in need of…read moreservice for their vehicle.

When I was young and just getting into the car world, my grandfather looked me in the eye and said…read moreSam, if you want your car fixed right, go see Warren Whitehead! He's the best in town. Well I have been going to Whiteheads since I was a teen and I'm 54 now, I saw Jim when he worked with his dad and watched him grow into an excellent mechanic just like his father. I saw Warren hand his business down to his son and my trust never wavered because before Warren handed it down to Jim, Jim was already doing great work on my car. And his mechanic Steve, what can I say about Steve? I had an old Dodge Caravan that made knocking noises when stepping on the gas or slowing down and on bumpy roads. I brought it to a mechanic I was using for awhile because he was inexpensive due to the fact he worked out of his garage at his home and had little overhead. He told me it was my struts and $380 later which was actually a great price for getting two struts down, and I drove it away and it still made the same noise. I said that's it I'm going back to Whitehead, I'd rather pay more and get it fixed the first time. So I brought it to Whitehead and Steve was the one I explained things to do he worked on my car. He calls me up in a couple of hours and says your all set. I said really? He said yeah noise is gone. I cringed and said what's the damage? He said $66. I ssid your kidding what was the problem? He says you had a broken motor mount and I was able to weld it back together. So if you want honesty and Quality work, Take it to Whitehead!