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    NCH Wellness Centers

    3.1 (15 reviews)
    Open 5:00 am - 8:00 pm
    Updated 1 month ago

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    Photo of Dee M.
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    2 months ago

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    3 months ago

    great gym. centrally located! they have everything from classes to trainers. clean facility

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    5 years ago

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    2 years ago

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    15 years ago

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    5 years ago

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    6 years ago

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    6 years ago

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    12 years ago

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    12 years ago

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    11 years ago

    Awesome classes but way too expensive- Naples prices and only affordable to those retired or rich...wish they had affordable punch cards

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    10 years ago

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    15 years ago

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    13 years ago

    its good gym . good classes , clean , daycare . filter water , and there are not many gyms in Naples.

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    Review Highlights - NCH Wellness Centers

    But steam room and sauna is very very nice.

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    Naples Health and Rehabilitation Center

    Naples Health and Rehabilitation Center

    3.0(2 reviews)
    6.4 mi

    If I could give Naples Health and Rehab zero stars, I would. For the past five years, my mother has…read morebeen a patient here, and I can say without hesitation that it has been a complete nightmare. While there have been brief moments of hope--occasional improvements and a few staff members who genuinely tried--those moments are quickly erased by the overwhelming neglect, lack of compassion, and sheer incompetence that defines this facility. Over the years, ownership has changed hands multiple times, and each time, I've met with the new administrators to express my growing concerns. And each time, I've been met with empty promises and no meaningful action. Nothing changes. If anything, it continues to decline. On June 7th, 2025, at approximately 11:30 AM, I walked into my mother's room to find her feeding tube machine blaring and flashing multiple error codes. No one was around. Not a single nurse or aide had responded. A male aide entered the room to check the other patient, who wasn't even there, and just before he walked out, he asked me if I needed help. I literally had to tell him that the feeding tube machine is malfunctioning and needs to be addressed. The head nurse came into the room, left, and didn't return for another 8-10 minutes. When she finally returned to fix the machine, I asked her if she knew how long the machine had been like this. She mumbled something under her mask and never even faced me. My mother, who has no mobility in her arms or legs, had also been lying there covered in her own urine and feces. Flies were buzzing around the room. It was like something out of a horror film. This isn't just unacceptable--it's inhumane. It's horrifying to think they aren't doing their job unless a family member raises concerns. Despite being completely bedridden, my requests to have her taken out of bed occasionally were ignored. When I insisted, I was told it's too difficult to move her, as if that justifies letting her sit for days in one position. As a result, she can develop bed sores, something that is completely preventable with proper care. She is always dehydrated. Every time I visit, I notice how dry her lips are, how low her fluid intake is, and how little urgency the staff shows about addressing it. I know she is on a feeding tube, but her oral fluid intake is nonexistent. Last month, my mother was discharged from the hospital and returned to Naples Health and Rehab, only to find that she had been kicked out of her room. No explanation, no preparation--just displaced. The family was never even notified, and when we visited her, we were told she had been moved to a different room. A dark, disgusting, and unsanitary room all the way in the back, down the hallway. As if she were a piece of furniture, not a human being. As if they were trying to hide her. Some specific points that anyone considering this facility needs to know: * The building is filthy. It smells like human waste. The walls, floors, and hallways are neglected. The presence of flies is a constant issue, which tells you everything you need to know about the sanitation here. * The staff is a mixed bag, at best. While a few seem to care, far too many are rude, dismissive, and incompetent. Some speak to family members with annoyance, as if doing their basic duties is a burden. * The food is horrible. (I know because my mother wasn't always on a feeding tube.) Naples Health and Rehab is not just mismanaged--it's dangerous. If you have a loved one who needs care, I urge you to look elsewhere. I wouldn't wish what we've gone through on anyone. No one deserves to be treated like this. They don't care about patients; they care about profits. The emotional toll this has taken on my family is immeasurable. I fear for my mother's health and well-being every single day. And I'm exhausted from fighting a system that seems designed to neglect the most vulnerable among us. My goal is to remove my mother from this facility. Your goal should be to never let your loved ones enter that place. Learn from our experience. Do not place your loved ones here.

    I joined the Naples Health and Rehab Team, 2 months ago, and we continue to make changes for the…read morebetter. Nothing happens overnight, as change takes time; nonetheless, we forge onward because each resident and family deserve the best care possible. We will continue to hire new staff, educate, train, and raise the expectations for care. As the Director of Nursing, I always welcome feedback, and keep my door open for residents and families. I hope you will join us on this journey!

    Encompass Health Rehabilitation Hospital of Naples

    Encompass Health Rehabilitation Hospital of Naples

    3.7(7 reviews)
    5.4 mi

    I broke my hip from an accident 12/27/25 and was in NCH Hospital North Naples for a few days (not a…read moregood experience there, see other review). On 12/30/25 around 4 pm I was admitted to Encompass. I stayed there for the next 11 days. Food A Doctors Cruz and Presley A- P.T. and O.T. staff (3hrs/day) A- Day Nurses and aids B+ Night Nurses and aids B Housekeeping/cleanliness B Case Manager C I was told that I would be discharged 1/12. Therefore, I was astonished that I was told at 3 pm on 1/8 that I would be discharged on 1/9 at 1030 am. I was totally not prepared to return to my home (I live alone). I had no special equipment like walker, commode (to go over toilet), and shower chair. They said they could loan me one of their walkers and I could return it later - what? I appealed this discharge to Medicare, but was informed about 3 pm 1/9 that my appeal was denied and so I was discharged on the morning of 1/10. Overall, Encompass was very good for rehab.

    After major surgery, my father spent two weeks here. Despite many good reviews, we are less than…read moreimpressed with our experience. While the staff was friendly, there was very little communication, especially from his case manager, and at times the staff seemed overwhelmed. It felt necessary to be there all day every day to advocate for him and his needs. Hygiene issues: My dad wasn't given adequate showers or bathed, despite several staff members telling me he had been, including his case worker. The sanitary wrapping was still on the shower chair by day five. After finally being showered, he went another five days - despite multiple staff ensuring us they do showers "every other day." When we requested a bed bath or shower, we were told the staff didn't have time or that he "wasn't on the schedule." Weekends were the worst. My aunts and I gave him several bed baths because the staff wouldn't/couldn't. He was also left in the same clothes for multiple days. Lack of cleanliness on weekends: During the week, there was someone consistently cleaning the rooms. However, over the weekend, I found a soiled Depends and wet shorts laying on the table in the room after he had had an accident overnight. Medical needs weren't fulfilled: After four days of hallucinations, the nurses and doctors finally listened to us and took him off the medicine that was causing the issues. Compression socks were requested several times over a weekend, and we were told they were out. It's a rehab facility, and he needed them for his known history of blood clots. Despite telling his case worker that he wasn't mentally equipped to ask for pain pills, they were not prescribed. His case worker said she would write it in the notes on his chart to offer pain medicine, but that the nurses were trained to only give them upon request and "some nurses don't read the notes." At which point I asked, isn't that their job? Another nurse tried to shame him for asking for oxycodone. Despite the doctor having a 20-minute conversation with us telling him he needs oxycodone because of the level of pain he's in. If he didn't have the oxycodone, he would be in too much pain to do physical therapy, which is ultimately what happened. One nurse left his pills on the counter in his room when she left, and my father had to remind them he had not been given them. Despite his blood pressure being dangerously low the entire time he was in Encompass, the issue wasn't addressed until two days before he left when he was given medication to try to bring it up. He missed out on multiple days of physical therapy because it was as low as 88/44 upon standing. Poor communication: The family wasn't notified when he was moved from the hospital to the facility - we found out when we showed up at the hospital to see him. After being moved, communication got worse. The case manager did not return four voicemails, ranging from questions on care (including showers) to equipment that failed to show up for discharge. He was admitted on a Saturday, and we finally got to talk to a doctor on Monday. Twice when I called with a question, I was transferred to the nurses station. The phone rang for about four minutes, and then hung up. Issues at discharge: We had requested a wheelchair and bedside commode on Tuesday before his Friday discharge. They finally arrived the following Tuesday after voicemails to several case workers went unreturned. Instead of therapy taking him to the car simulator, our family finally took him ourselves, so we could figure out the best route to get him home. Lack of therapy: We were told he would get "three hours of therapy every day." Over the weekend on a Saturday, he laid in bed for more than 36 hours because he had already "reached his 15 hours of therapy for the week." Attention: After his first physical therapy session, he rolled himself back to his room in his wheelchair unsupervised. It appeared no one was paying attention. While we appreciated the kindness of the nurses and doctors, there are some very glaring issues here. I get more communication and better follow up with my vet's office when I take my cat in for a checkup. I sincerely hope the facility takes these concerns seriously.

    NCH Wellness Centers - rehabilitation_center - Updated May 2026

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