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Excel Physical Therapy of Naples

4.9 (15 reviews)
Open 8:00 am - 5:00 pm

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Physical therapy

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Review Highlights - Excel Physical Therapy of Naples

Juan was excellent to work with, especially since I was not the usual orthopedic physical therapy patient.

Mentioned in 9 reviews

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Naples Health and Rehabilitation Center

Naples Health and Rehabilitation Center

3.0(2 reviews)
3.4 mi

If I could give Naples Health and Rehab zero stars, I would. For the past five years, my mother has…read morebeen a patient here, and I can say without hesitation that it has been a complete nightmare. While there have been brief moments of hope--occasional improvements and a few staff members who genuinely tried--those moments are quickly erased by the overwhelming neglect, lack of compassion, and sheer incompetence that defines this facility. Over the years, ownership has changed hands multiple times, and each time, I've met with the new administrators to express my growing concerns. And each time, I've been met with empty promises and no meaningful action. Nothing changes. If anything, it continues to decline. On June 7th, 2025, at approximately 11:30 AM, I walked into my mother's room to find her feeding tube machine blaring and flashing multiple error codes. No one was around. Not a single nurse or aide had responded. A male aide entered the room to check the other patient, who wasn't even there, and just before he walked out, he asked me if I needed help. I literally had to tell him that the feeding tube machine is malfunctioning and needs to be addressed. The head nurse came into the room, left, and didn't return for another 8-10 minutes. When she finally returned to fix the machine, I asked her if she knew how long the machine had been like this. She mumbled something under her mask and never even faced me. My mother, who has no mobility in her arms or legs, had also been lying there covered in her own urine and feces. Flies were buzzing around the room. It was like something out of a horror film. This isn't just unacceptable--it's inhumane. It's horrifying to think they aren't doing their job unless a family member raises concerns. Despite being completely bedridden, my requests to have her taken out of bed occasionally were ignored. When I insisted, I was told it's too difficult to move her, as if that justifies letting her sit for days in one position. As a result, she can develop bed sores, something that is completely preventable with proper care. She is always dehydrated. Every time I visit, I notice how dry her lips are, how low her fluid intake is, and how little urgency the staff shows about addressing it. I know she is on a feeding tube, but her oral fluid intake is nonexistent. Last month, my mother was discharged from the hospital and returned to Naples Health and Rehab, only to find that she had been kicked out of her room. No explanation, no preparation--just displaced. The family was never even notified, and when we visited her, we were told she had been moved to a different room. A dark, disgusting, and unsanitary room all the way in the back, down the hallway. As if she were a piece of furniture, not a human being. As if they were trying to hide her. Some specific points that anyone considering this facility needs to know: * The building is filthy. It smells like human waste. The walls, floors, and hallways are neglected. The presence of flies is a constant issue, which tells you everything you need to know about the sanitation here. * The staff is a mixed bag, at best. While a few seem to care, far too many are rude, dismissive, and incompetent. Some speak to family members with annoyance, as if doing their basic duties is a burden. * The food is horrible. (I know because my mother wasn't always on a feeding tube.) Naples Health and Rehab is not just mismanaged--it's dangerous. If you have a loved one who needs care, I urge you to look elsewhere. I wouldn't wish what we've gone through on anyone. No one deserves to be treated like this. They don't care about patients; they care about profits. The emotional toll this has taken on my family is immeasurable. I fear for my mother's health and well-being every single day. And I'm exhausted from fighting a system that seems designed to neglect the most vulnerable among us. My goal is to remove my mother from this facility. Your goal should be to never let your loved ones enter that place. Learn from our experience. Do not place your loved ones here.

I joined the Naples Health and Rehab Team, 2 months ago, and we continue to make changes for the…read morebetter. Nothing happens overnight, as change takes time; nonetheless, we forge onward because each resident and family deserve the best care possible. We will continue to hire new staff, educate, train, and raise the expectations for care. As the Director of Nursing, I always welcome feedback, and keep my door open for residents and families. I hope you will join us on this journey!

STEPHANIE AHASIC, DC

STEPHANIE AHASIC, DC

5.0(9 reviews)
0.0 mi

I'm a returning patient that was seeing Dr Ahasic when her practice was at the intersection of…read moreRadio Road and Airport-Pulling. I really like their office off Livingston Road. I found it easy to get an appointment. There is really never is wait unless it's me showing up very early. The atmosphere is relaxing and the service is nothing short of superior. I highly recommend them for Adjustments, Accupuncture and Massage.

I have been a patient of Dr. Ahasic for 2 years, both at her prior practice and now at Synergy. In…read moregeneral, I find that she's extremely interested in making sure her patients understand both the root cause of any discomfort/pain, and how her treatment is intended to help. Her demeanor is caring but professional, with the intention of both putting you at ease and efficiently helping you with your complaints. Appointments are always prompt (I've never waited more than 5 minutes past my appointment time), and she leaves enough flexibility in her schedule that she can work in emergency appointments; she's seen me on as little as 2 hour's notice. I would definitely recommend her to a friend complaining of back/neck or joint pain. The office is modern, with clean lines and an eye towards design that is intended to relax. Parking is plentiful, with a shared lot for all the suites in the complex. Her waiting area is small, but as fast as I've always been seen, that's really a non-issue. Note that the Bing map on this page is incorrect -- the office is on the southeast corner of Airport and Radio, not the west of Airport as pictured.

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STEPHANIE AHASIC, DC
STEPHANIE AHASIC, DC
STEPHANIE AHASIC, DC

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Excel Physical Therapy of Naples - physicaltherapy - Updated May 2026

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