Second time going to Collins PT. The staff are all very knowledgeable and focused on helping their…read morepatients. Greg, Lee and Carrie are all very caring and both times going here I completed my rehab early. I would highly recommend Collins!!

Beware!!!! I was informed by phone before my first visit that there was no co-pay. When I arrived…read morefor my first visit I again inquired about a co-pay and was again told there was none. Subsequently, I scheduled a second visit. When I arrived at the second visit, I was informed that there is a co-pay. I stated to the receptionist that I got little out of the first session but, because there was no out of pocket cost to me, I came back for a second visit. I informed them that their service was not worth a co-pay of $40 so I left. Subsequently, I received a bill for the first visit (the visit that I was informed repeatedly would cost me nothing out on pocket). I called Collins and talked to Amber to explain fully why I wouldn't be paying for the first visit. She told me it was my obligation to pay it and there is no exceptions. Based on the way I was treated, I wouldn't ever consider going back to Collins.

I have gone here multiple times over 20 years-- first, for recovery from spinal fusions, and later…read morefor recovering from knee replacements ,torn rotator cuffs, and a shoulder replacement. Thanks to John and his team of PT's, I'm still living independently in my late 80s!

I was very disappointed in my results. I did 22 sessions over 11 weeks and experienced very little,…read moreto no improvement. I'm 74 years old, yet Dr. Pierce worked on me like I was one of his 22-year-old hockey players.

if i could give them a zero i would.... reckless and…read moreirresponible..... severe lower back issue...... after getting mri i call them per doctors recommendation... meet with the therapist...we talk...it's cordial then he has be do some exercises.... mind you lower back pain that radiates down your back, into your thigh, calf, foot and of course lower back is still tender.... then he has me do some exercises......the pain climbs and is getting serious......then i ask, did you read the mri report? the answer was, we don't have it! i ask if they will get it, after all it was a $4000 mri....seemed all old guys have the same problem and they are all treated the same... this was on a thursday late in the day. monday at 4:30 pm i get a nasty phone call from the office, advising i missed my appointment fot 4 pm.....and i better show up for my wednesday and friday appointment. this is all news to me, nobody set and appointment with me, everyone up front already went home when i left with the therapist on thursday..... then i ask if the got a copy of the doctors report on the mri, that was a big inconvienece for her majesty on the phone. she agreed to do it then call to set an appointment with me. never did and it's been almost weeks. needless to say, the pain and tightness is still with me, but next week i have another appointment with an office that gets a copy of the mri. as far as this place goes, i'm done with them.

After a very talented salesperson convinced me this was the answer to my arch issue, I came to my…read moresenses and realized this 3 - arch system is not the answer to my pain. $1500 BTW!! Under Florida and Federal Consumer Protection laws I should have 3 business days to cancel the contract they talked me into. I went to the store & the manager insisted he could not take them back. I insisted that he file a report with corporate. 24 hours later, they offered me a store credit (there is nothing to buy besides Brooks sneakers) minus 20% for a restocking fee. They are crooks. Well trained scam artists that take advantage of people in pain. Save your time and money and go to a Medical Professional. I am not giving up on getting a refund. If you have had the same experience file a complaint with the Better Business Bureau

SKILLED COMPASSIONATE CARE THAT REALLY HELPS…read more I am extremely grateful for the care I've received from Tina B.. She is a terrific physical therapist and has made a meaningful difference in my shoulder pain and overall comfort. Tina is highly skilled, attentive, and thoughtful in her approach. She takes the time to listen, explains what she is doing and why, and tailors therapy to what your body actually needs rather than using a one-size-fits-all approach. Her knowledge and intuition inspire confidence, and I always feel I am in very capable hands. Beyond her technical expertise, Tina is kind, patient, and genuinely invested in her patients' progress. Each session feels purposeful, encouraging, and well paced. I've seen real improvement and feel supported throughout the process. I highly recommend Tina to anyone seeking effective, professional, and compassionate physical therapy.

Excellent !!!! - The staff is very knowledgeable and very pleasant. I was very impressed with…read moreevery detail of the operation. Highly recommend it to anyone in need.

Significant level of professionalism and overall excellence from the front admin staff to the…read more highly credentialed, Director, Juan and Claudio working their considerable acumen in the studio area. I should mention that EXCEL is absolutely immaculate in all aspects in the way of physical plant, a point apparently lost on some local practitioners. Clearly a team effort to get you well with equal amounts of knowledge, empathy and encouragement.

They did not understand the nature of my pain and continue to try traditional physical therapy. I…read moreasked them if they did orthopedic manual therapy or functional manual therapy and they told me yes, but they did not. I was in as much or more pain when I left there as when I came in. I think they are traditional physical therapists and that's all.

My husband went to the Jaffe facility in Cape Coral, on DelPrado, for almost one year. He got…read moreexcellent results from a broken hip and really liked the therapists there He needs to go again for falling and balance issues. I called five times with no response, even leaving messages. This is totally unacceptable and if this is an indication of things to come, we will go somewhere else. We are very disappointed.

The most lazy group of people in a doctors office I have ever met. You book an appointment as an…read moreexisting patient and get called 1 week before telling you they need to reschedule you for 3 more weeks out. They forgot the DR was on vacation that week. Then the day of your procedure 2 hours before as a matter of fact they call and say "we didn't get your prior authorization back yet so we need to reschedule you again". How did they not know that the day before? So, what's the point of a good doctor if they cant get the back end/office to operate correctly? So, if you can wait to whenever he might be the doc for you but if you want a practice that follows through and keeps appointments this isn't the place.

I had a wonderful experience here! I would recommend this place to anyone!read more

I was looking for a physical therapist who could help me regain mobility in my shoulder. However,…read morewas not interested in a quick fix, i.e., shots to make my pain go away. I'm more interested in getting to the source and cause of my issue and resolving the issue as naturally as possible. I was initially impressed with the relaxed and calming effect of the reception area. The front office staff (I believe her name was Jenn) was equally impressive as she was friendly, calm and efficient. The Physical Therapist, Niki was exactly what I was looking for and more. She was personable and open to combining her treatment along with functional medicine, using natural cleanses to remove toxins from my body. I would highly recommend PhysioFit in Naples, FL to anyone looking to get positive results from physical therapy.

Dr. Frick and his team are some of the kindest and most caring people I've ever met. I truly…read moreappreciate the time and attention they give at every visit. From the moment you walk in, you're greeted with warmth and professionalism, and it's clear that they genuinely care about your well-being. Dr. Frick takes the time to listen, explain things thoroughly, and tailor each treatment to your specific needs. His approach is not only effective but also incredibly compassionate. If you're looking for a chiropractor who truly puts patients first, look no further. I can't recommend Dr. Frick and his amazing team enough!

I came in for my first visit after leaving another chiropractor, hopeful for a better…read moreexperience--but unfortunately, I left with an injury that lasted several days. While the chiropractor was kind and attentive, he seemed to struggle with adjusting my body effectively, possibly due to the size difference between us. I truly appreciated how well he listened and the overall warmth of the staff, but after having my back thrown out during the appointment, I don't feel confident returning for future care.

Last thing anyone wants is to be in pain! Health Quest Naples affords a clean, professional…read moreenvironment with knowledgeable and personable staff in a relaxed environment. I can't recommend the staff enough.... From Teo, Gage, Juan and Andrew to Danielle, each made the experience easy and comfortable. If P/T is needed, look no further. This is the place to be!

This is a wonderful physical therapy practice. They are very professional yet, friendly,kind and…read morefunny. I've been to other good facilities but I would go back to HealthQuest if I needed to.