The quality of service was the worst I ever experienced. The nail tech was rude and said that she…read morewas tired of me! I'm a paying customer and she was tired of me asking her to do my nail correctly! I said please and thank you after asking her to correct her mistakes! I will never step into that shop ever again and hope no one else will either! The worst customer service ever!!!

Always happy to see Lan and be spoiled for an hour! My favorite place for waxing my feet, having a…read morenice soak! The attention to detail and special treatment is always a plus.

My wife has been going to this salon since 2018. She used to walk in, but because of her limited…read morework schedule, she started making appointments. She always booked with Nerith because he did a great job. Unfortunately, her appointments with him were double-booked not once, not twice, but three times. The first time, she arrived for her appointment only to be told someone had double-booked him. She let it go because she understood that mistakes happen, and she saw another technician instead. It happened a second time, and again she let it go. Last Thursday, she specifically told the receptionist to please make sure her appointment would not be double-booked because it had already happened twice. She was assured everything was confirmed. On the day of her appointment, Nerith called to tell her he had already been booked with three other clients at her appointment time and couldn't take her. He asked if she could move to 5:00 p.m., so she adjusted her work schedule. Within five minutes, he told her that wasn't available either. He said he'd call her back, but never did. She even texted the personal number he had given her, and her message was left on read with no response. Since he doesn't work weekends and she needed her nails done for a wedding, she called the salon on Saturday and asked if either V or Leah was available since they had done her nails before. She was told Leah was on vacation and V was off, so she was booked with Tom. About an hour later, she received a call from the receptionist, Valentina, telling her that the technicians she had been seeing + TOM AND COCO no longer wanted to work with her because they hadn't been able to satisfy her and that she should find another nail salon. I was shocked, and more importantly, so was my wife. In almost eight years, she has NEVER been rude, disrespectful, or demanding. She has always tipped every technician and has rarely asked for anything to be fixed. On a couple of occasions, she noticed bubbles in her polish or asked for the nail shape to be even. Even then, she was polite, accepted the service, and still tipped. When she asked for a reason, none was given. She was also told there was no manager available, but later the receptionist said a manager had instructed her to call, which was confusing and made it seem like she wasn't being truthful. Looking back, my wife ignored too many red flags because the salon was convenient and close to our home. She should have left after the second double-booking. Instead, after years of loyalty, she was simply told to find another salon without any explanation. This has been one of the most disappointing customer service experiences we've had. My wife was left feeling hurt, disrespected, and completely blindsided. After being a loyal customer for nearly eight years, she expected honesty, professionalism, and basic respect. Unfortunately, she received none of those. Needless to say, neither my wife nor our family and friends will be returning to this salon!!!!!!!

May is the best! She is so sweet and truly cares about the health of your nails. She helped me on…read moremy nail growth journey and truly will always want the best results for you. She is incredibly talented, very gentle, and really knows how to work with hands. You can tell she has a lot of experience. I would recommend her a million times over!

People were really nice but I'm upset because my toes are ruined and I meeannnn ruined my toes were…read moreso perfect before getting them done here, the 1.I only had poly gel on my toes not acrylic and the lady insisted it was acrylic 2. Told me how gel would be so much better and stronger last longer Maybe able a well or soo both my big toes are split horizontally BOTH OF THEM and one toe completely splits off so I have this little nub left I'm actually pissed I've never had any problems else where.

WORST NAIL SALON IVE BEEN TO! PLEASE GO SOMEWHERE ELSE!!!! Extremely rude 'nail techs' that didn't…read moreeven let me choose a color at the beginning, basically scolding me to immediately sit down and I could look later. When I finally get to look the lady is standing over my shoulder and rushing me to pick, I get annoyed and decide to go with something simple like a French tip. Keep in mind they're empty, on phones and seemingly annoyed to even have a customer. When it's all over my gel nails feel like they have bricks on them and the gel feels like it's poking my skin around the nail, extremely irritating and uncomfortable. To top it all off when I finally see them in the sunlight/touch them, they're bumpy and uneven. I didn't even trust this place to remove them, plus I didn't feel like tolerating more attitude, so I went and got them redone somewhere else next day lol, now the pain is completely gone. OH and they steal their photos of nail art from other salons/artists, I had to google reverse image search because I knew they're NOT capable of that. Attached the reverse google image search.

Came in with a broken toenail after stumping my toe yesterday and they HEALED me. I was able to…read morestart a pedicure immediately as a walkin. My feet feel and look AMAZING. The music was fun and smooth but not intrusive. Sadly they are out of my price range for a regular rotation but this treat was WORTH IT!

I had an appt booked for me and my parents on a Friday afternoon for pedicures. When we arrived all…read morethe pedicure chairs were occupied and would be that way for the next hour. I ended up getting a fill in and none of us got pedicures. No one addressed us about it for the entire stay. Not a great feeling. My nails ended up looking fine but I did nothing fancy to it. The place also has a STRONG nail scent even though it was only 1 or 2 manicures going. Looking for more nail access in the area.

My nail tech Erin does amazing job on my nails. And she's a sweetheart on top of that.read more

I've been coming here for awhile and it's always been great. I used a different tech because my…read moreprevious tech no longer worked there. The back of the nail started lifting on day 8 and started catching my hair during a shower. I called and their receptionist told me I would have to pay for a repair because it's been more then a week. Absolutely ridiculous since it seems like the nail was not prepped properly for it to start lifting after 8 days with dip.

Clean, friendly, & professional environment. You can tell all the staff gets along and they were so…read moreaccommodating with me and my 7 yr old. The pedicure chairs were great quality, clean, and new.

The staff takes the time to get to know their regulars. I've had consistent service for well over…read more15 years. While I might have my "favorites" I tend go with whomever is available when I walk in. I've not been disappointed with anything I've tried. If I was, I would definitely talk to Sarah and I know she'd make it right. There are other great places I have tried and occasionally will leverage but I come back to TLC because they treat me like an old friend.

Peta is great!!! She is very friendly and did a great job…read more I will continue to schedule all my appointments with her. Glad I found someone who is caring and efficient.

Another five star review for Andy and the Royal Nails And Day Spa team. It was time for me to…read morechange out my nails and making an appointment online is super fantastic now it's incredibly easy and I can literally make the appointment while I'm sitting there.

This is my usually spot to come to. I've been out of town for 5 months and after coming back home…read moreand to this jail salon I must say they have are terrible place to come! Lady greeted me & pointed me towards chairs. She was slightly rude, & over thought it. She began cutting my nails, cuticles she cut me twice. Cut me with the hard feet scrubber on the side of my ankle. & slamming my feet and treating me roughly. Service is terrible. Never stepping foot in here! I'm so upset I had a bad pedicure when this is suppose to be a time to relax. Thanks for nothing. Zero stars if I could.

Horrible service ,sad that I couldnt catch the ladies name ,first time here and they didn't even…read moreacknowledge me ,received a horrible and fast pedicure .Why this place is still operating is beyond me !?ZERO STARS IF I COULD ...SAVE YOURSELVES