We've been visiting Baker's Kitchen since 2019, and it always feels like a special treat. It's…read moretruly one of our favorite spots for a meal in New Bern, thanks to its welcoming atmosphere, wonderful service, and fantastic prices that make every visit worthwhile.

We had a wonderful experience today while visiting with family. We were seated promptly, and our…read moreserver, Amy, was an absolute pleasure. We tried a new appetizer--the fried donut holes--and they were delicious. If that wasn't enough sweetness, the hot buttered syrup definitely took it over the top! Even though the restaurant was very busy for a Wednesday, Amy did an excellent job managing the floor. She made sure we had everything we needed and kept our coffee and water refilled without us ever having to ask. Overall, it was a fantastic experience, and we'll definitely be back!

If I could 0 stars I would , I've been sitting in this line for no joke 20 min. It hasn't moved. If…read moreI could pull out I would. This is insane. To make matters worse, the staff isn't even upset about it, they aren't even pleasant. First time at this one and last time.

The service is mediocre. The cashiers are yelling and being loud at this place. Food was alright,…read moreit's Dunkin can't ask for much. Just use the drive thru

They close two hours early inside, and tell you they are out of everything. Attitude of the…read moreemployees are as if they are only being paid a solid $2.

Absolutely atrocious GM behavior!! I was visiting today like I always do for my morning coffee and…read moremuffin, when the what I assume, is the general manager, the lady with glasses and short grey hair, was threatening the blonde girl in drive thru with her job, all because the poor girl was trying to explain! Then she proceeds to belittle her and accuse her of having an attitude, it was sickening! All the girl was trying to do was explain and she couldn't even get a word out without her JOB being threatened. Absolutely unacceptable behavior for a superior. ESPECIALLY in front of a full lobby. Sincerely I hope the manager gets some kind of punishment. DO BETTER!

Best customer service. JJ keeps me coming to this Dunkin. Today I drove off without my sons bagel…read more(breakfast before school) and JJ literally ran through the parking lot to give it to me. JJ saved me! JJ needs a raise (and I dont know him personally, just from the drive through)

Used to be my family's go to Dunkin' but our order is wrong more than it's right. Seems like they…read morecan't read the labels. Asked for a large mocha cold brew, when I got to the window they handed me a medium. I said that's supposed to be a large, the worker proceeded to pour the medium into a large cup and fill it the rest of the way with ice! THIS DUNKIN' SUCKS. DO NOT RECOMMEND ANYMORE.

Only down to this place is the wait is kinda long if you order anything besides donuts but its…read morestill worth the wait so far ive loved everything and best donuts on this side of nc without a doubt

Completely disappointing experience from start to finish. Honestly, combining pho, donuts, and…read morebagels under one roof is already a weird concept, but the food is too bad to pull it off. The blueberry bagel with cream cheese tasted like sweet cake frosting, and the pho was flavorless and cheap. ​The hygiene and service were just gross. The spoon in my container was filthy, clearly unwashed, and literally had a hair on it. To top it all off, the guy taking my order was completely unprofessional, I look over and he is openly groping his girlfriend. Avoid this place.