This is a family run business that is really focused on their customers…read more The driver filling our tank smelled propane so he called a technician who was here within the hour to address a leak Very thorough, fast and friendly!

Great service! We just had our gas logs installed. Logs look nice. Everyone was very helpful and…read moreeasy to work with. They install Headmaster logs, which are locally made.

Horrible!!! Customer service is terrible. The accounting department Amanda has no customer service…read moreskills. She will argue with you without making any sense with "the sum up month". No people skills for the job. the website with our account have invoices posted there that is the same as their records and then expect us to pay more money, even though our invoice reflects no money owed. Invoices on customer account should have the SAME information as theirs. We have been customers since 2016 and have had too many problems with accounting. I've never dealt with an accounting department manager with this low level of abilities to do her job. Delivery guys are very respectful helpful and timely but unfortunately, Amanda in the accounting department gave us such a negative experience.

HORRIBLE customer service. I called 4 times to request service. I was initially told by Amanda that…read moreI would get a call back by a service tech. Never got a call. I called back two more times and was told I was on the schedule but no one ever showed up. Called back again and was told that I was in the pile of over 60 requests to get a call back for scheduling a service call (this after being given dates twice for someone to come out). I spoke with Amanda each time. Not a pleasant person and not at all helpful. The company should be honest with their customers and let them know service isn't their priority.

Very pleased with their Installation work. They installed two switched 100 gal tanks; they did all…read morethe connections to the fitting on my fireplace for a new gas fireplace install. I compared the work with my neighbors and these folks did a much better job! They leveled the ground and installed concrete bases for each tank. Great prices , too. I am glad I picked My Propane Butler.

Very fast and friendly service. 5 minutes from when I paid for refill until refilled. Only downside…read morethey are only open Monday-Friday until 5pm. Would think Saturday until 3pm would be better for customers.

Let's just cut to the chase - these guys are great. We had…read moreAmeriGas who had bought out our prior supplier, and it was a nightmare. We had a new baby in the middle of winter and were trying to bring her home - well, not only did AmeriGas fail to keep auto-filling and keep it topped up, literally 8 DAYS of telling them we're about to run out and have to bring a newborn home - they still never showed up. Holden came out and took care of it on extremely short notice, and mom and newborn were able to actually come HOME instead of calling endlessly to be lied to by Amerigas. Amerigas then actually showed up at the house - a month later. So happy to have found these guys, A+.

Great place to fill your propane tank or to get no Ethanol Premium Gas for your car. They are very…read morefriendly and helpful, and help give Wake Forest that great small town feel.

Horrible service. Was on regular fill up and never showed up and when they did, they charged…read moreadditional for delivery. The have the highest prices around. STAY AWAY FROM THIS COMPANY!!!

Terrible! Didn't deliver fuel for three consecutive MONTHS, failed to pick up tank, charged for…read moretheir failure to pick up tank... WTH

Great place & great people!!!!!!!!!!!!!! Stayed there many…read moretimes, it feels like home!!!!!!!!!!!!!!!!!!

The staff was wonderful here! My site was shaded and level…read more The place was very well kept and clean. I loved the donkeys and the duck pond! Pet friendly and the other campers were very nice too. I would definitely go back when I was out that way!

Great store and great folks. I purchased 120 gallon LP gas tank and supplies. Great experience.read more

Great family owned business, hardware store, repair shop for screens, glass, gas logs, Wilmington…read moregrills, gardening, you name it. Metal roofing, racing gas

Everything. We purchase all of our propane here. Been doing business here for many years. Very…read moreprofessional.

Excellent customer service and very fast service. I called today because our propane was very low…read moreand knew they probably wouldn't make it out the same week. I spoke to Lisa and she mentioned she would make a note that we were almost out but mentioned that they were pretty busy recently. With in an hour they were there filling our tank. Couldn't ask for better service!

Late at night and I arrive 2 minutes before closing time. My bad and I was new to area but needed…read morefuel for a below 30 night in a camper. The attendant did not give it a thought and demonstrated exceptional customer service even to the point of giving me a small discount since I only had a 50 dollar bill. I will be back and will not use any other place for my weekly propane needs. Note they only take cash as payment.

I highly recommend LR propane. I've been using them now for several years and have received…read moreexcellent service throughout. The last time I called them I "said no hurry, whenever you are in the area." They were delivering the same day. They answered the phone during non open hours. The driver remembered my name and we chatted for a little bit. I wouldn't go no where else. You won't be disappointed.