I called in to Tower Heating & Air to get some information about my newly installed BOSCH HVAC…read morewhich was actually completed by another company. I was hoping to get just a couple minutes at most of someone's time to ask a few questions about the unit, but I was pleasantly surprised when Reggie, the service manager took upwards of an hour going over not just my system, but my ductwork and layout of my home in hopes of providing me maximum efficiency. I remind you, that I did not buy the equipment or have the install done by Tower Heating and Air, as I live about an hour away, but Reggie still took the time out of his incredibly busy morning to help me out. It is hard to find customer service like this these days, but Tower Heating & Air provides just that. They have gained a customer in me moving forward, as I will be contacting them about a new water heater in the very near future. Thank you again to Reggie and his team for going above and beyond for my family. -Travis

Tower Heating and Air has been maintaining my heating/cooling systems for 29 years since they were…read moreinstalled. I recently called them to check on my gas fireplaces - Jeff C. came through! I needed the seasonal maintenance to get it working, he worked around my schedule and got it done! This is a great company for peace of mind, and great service for maintaining my house systems!

Fantastic!!! An Airbnb of mine so getting the A/C up and running was crucial! Especially in this…read moreheat! Office personnel very polite responsive and knowledgeable! The technician came thought the problem was solved but breaker tripped again an hour later. Another technician came, did a complete diagnostic all seemed fine but..........he didn't give up and found chewed wires probably from squirrels!! That's the determination of a technician to not give up until problem solved!!! Way to go Frank!!!!

I would give this company 10 stars if I could. I was at UNC all day for a procedure. I got home…read morearound 4 only to find my AC was not working. I called Jeff and he said that Andy was working in town. He would stop by. Andy got here around 6 and determined that he didn't have the part our system needed. He left and was back in about 15 minutes, replaced the part and we had AC by 6:30. We have used Jeff for 20+ years and have always been very pleased. He is honest and dependable.

I have used them in the past 5 years in three occasions for replacement of AC and furnace. The…read moreowner was here about 3 months ago to look at the system and determine why the filters were black. His diagnosis was that candles were being burnt but he said if the problem continues call me and I will send a tech to look at the coil. Today they sent Norm to check the coil and to determine why the filters are turning black. The coil is squeaky clean and the theory is that they are still burning candles, have verified that candle burning is still going on. The recommendation is to clean ducts next spring or sooner if the problem persists. Good job done by a friendly tech, my only quibble was that the lady on the phone told me the tech would be there between 9 and 9:30 and she had actually allocated me in a four hour window between 9 and 1. I wasted 45 minutes waiting and had to drive back home. Scheduling needs a slap in the hand

Do not think of using this company. They came out on two different occasions and were not able to…read morefix our air conditioning after taking a week for us to get an appointment, and then still charged us. After the two appointments, we hired someone else and he was able to fix the problem immediately. Additionally, they were extremely late to the second appointment and when I called to check to see if they were still coming, the woman who answered was extremely rude and told me they would get there when they get there...

They are always respectful. They do not over charge you. Your equipment will be repaired correctly…read morethe first time.,Family owned business with wonderful Christian values. I would recommend them to anyone!!

Awesome service! House was at 85 degrees when we called Fowler and Sons. Got super lucky - they…read morewere here in less than an hour on a Friday night! They solved the problem quickly. Would highly recommend using them if you have HVAC issues.

LD Swain and son was amazing in helping figure out the issues with my AC Unit! I would highly…read morerecommend them to anyone!

Did a great job on an install for a new build and have been very helpful with follow up questions…read moreand service. Super nice folks, great value.

When my air conditioning at my house in Cary stopped cooling the house this summer, I actually…read morestarted by calling another company. The other company's estimate came back a little high, so when my friend told me about Triangle Repair Group, I decided to check them out. And I'm so glad I did! I used their website to request an appointment, and their customer service representative, Alex, called me soon after to schedule a technician to see what was going on. The tech, Paul, quickly identified that the issue with my 2.5-ton Rheem package unit was a leaking evaporator coil. He showed me the problem (you could hear it audibly hissing!) and asked if he could follow up that afternoon with a quote to replace the coil. Paul was friendly and helpful and explained things at an appropriate pace. Alex sent me a quote later that day. I was surprised when the cost came back significantly lower than the other company: turns out the part was covered under warranty! I was pretty happy they found that out. Since I had to go out of town, and the HVAC was located entirely outside the house, I asked if I could schedule the repair for while I was gone. Sure enough, Paul was able to get the job done a couple days later. I came back to a comfortably cooled house. Because I'm "that guy," I decided to open up the HVAC to check out Paul's work. A+, super workmanship, clean job! I think and hope we'll be able to get many more years out of this system. I was very pleased with TRG, Paul, and Alex, and I look forward to using them again when I need repairs or a new system... though, obviously, I hope I don't need either anytime soon.

5/10/2023, 7:54 AM Not a scam. But I'm sure it was under the…read morename of the person who hired him 2 months before I bought the house. (Stephanie) When I reached out to him he was extremely rude. As if to say and what do you want me to do!!! I would never recommend this company to anyone. So Lynn I'm sorry that you and the company didn't get it correct!!

Jimmy and the AC Today crew are amazing and sharp. When you need top notch service and peace of…read moremind for home comfort. Call the team that is the best of the best!!!

AC Today Heating and Cooling were very responsive to an emergency outage of our downstairs air…read moreconditioner. They responded within 2 hours with a very knowledgeable and personable professional, James Melton. I highly recommend this company. Very trustworthy.

We have been using 919 Fix my A/C for years now since we moved into our home. We tried other…read morecompanies and they do not compare to the price, professionalism, efficiency, and knowledge of this company. Miles has been the tech each time we schedule a check-up or repair. He is friendly, respectful, and communicates well. He clearly informs us of his findings, recommendations, and potential costs. Occasionally he even relays the information again (to my husband via phone if he is not present) and answers all of our questions. He is patient as we make a decision and always resolves the issue. We are thankful to have found this company and are appreciative to Miles for all his help these past few years. Overall, we have positive experiences with this company and recommend them to others!

They do NOT do a comprehensive review of your system and then come to you with a list of issues to…read moreaddress with a total cost. What they do is they find one thing. Charge you to fix it. Then, find another and charge you to fix it. Then another and another. Total rip off. My tech did not do the easiest check first. Which was check the coolant level. That is where you should start fist. However, he found capacitors and such to be replaced first. I paid $1,500 to have things fixed only to find I had a failed evaporator coil that should have been noticed from the VERY BEGINNING and wasn't. The tech, Santos, should have seen that I had a failed, rusted evaporater coil, when he installed the fist capacitor. It was obvious that was where the coolant leak would have been. We will get that part later. Be careful doing business with this company. Demand a FULL comprehensive review BEFORE paying for anything. Make them list out EVERY THING they found wrong before making any decision. I was strung along in a desperate situation and taken advantage of. When I asked for a refund I only got $350 back. I understand I had a coolant leak. I was not informed of that until AFTER I spent nearly $700 on two capacitors (that costs about $50 for both parts!). It was very convenient that Santos missed the rusted out evaporator coil when he was working on the FIRST capacitor. When the manager came to my house when I made my first complaint he stated, "Santos was a more junior tech and to chalk this up as a learning experience for Santos." That was an expensive learning experience that I paid for. The manager was Miles. The owner JD was not very helpful. JD accused me of playing "Monday morning quarterback" and also backed out of coming to my house to see what had happened. He had Miles come in his place last minute. I suspect that is because he knew his tech was in the wrong and he chickened out meeting me face to face in my home where I was scammed. Do not do business with this company. They will string you along and take your money. This would be a different story IF, and I mean IF, the tech had done a comprehensive review of my system and came back and said I found the following issues and it will cost $1,500 to fix and the fix may be temporary as there is a leak. What happened was we replaced one capacitor and had to agree to pay for it to move forward. Then another bad capacitor was found and had to agree to pay for that to move forward and THEN the coolant was low and had to pay nearly $500 for that to be replaced and had to agree to that and then had to pay for "Stopleak" to be administered. To add insult to injury the the tech, Santos, then had the balls to ask me to pay $250 for a leak check to find the leak AFTER I just put the coolant in and stop leak in. That seemed like a waste of MORE money since I have now, already, put in the coolant. Total scam. Beware!