Bad customer service for anything but sweeping. I've used them for years for sweeping and usually…read morewhen they come out they make a note about the flashing around my chimney and how it needs repair. Well this summer I told then I was ready to move forward on the repair. They didn't want to use their quote from last fall which is fine but they ignored several emails and it took them months to even come out for an updated quote. Well now I have questions about the updated quote would like to make a change to it and these guys have been MIA again. I'm sure sweeping my chimney is low margin but when the opportunity comes up to for real work they don't seem to want it. Also, this year after my sweeping I now have birds in my wood stove. Was something wrong with the cap? Did I need something fixed? Don't know, they left and didn't say anything. Find a more reliable partner for your chimney work then Caps and Dampers.

We've been having an issue with our gas insert for a few years now. We were told that soot and…read morecreosote were the two main culprits that was causing the pilot to go out. In the past, we had hired two different chimney cleaning companies in which both did very poor work. But then we heard of Caps & Dampers. Very professional and did a very thorough cleaning of the chimney. Couldn't believe the amount of soot they managed to remove that was untouched by these other two companies. The other part was the rebuilding of the top portion of the chimney. They did a fantastic job with the brick work. Mind you, this chimney is over 40 years old and the first time anything has ever been done to it. If you're looking for a chimney cleaning service that does a fantastic job, well then I highly recommend Caps & Dampers.

We have utilized Riteway Chimney in Colchester, CT on multilple occasions over the past twenty…read moreyears. Dan and Linda have consistently provided prompt, expert, professional and fairly priced service over that time. This was once again the case when Dan replaced the chimney flue liner at our daughter's home in Ellington last week. Linda was very helpful, pleasant and accommodating in the scheduling of this all day job. Dan's expertise and technical skill were quite impressive as always! The price was very reasonable and well below other estimates and his work comes with a lifetime, transferrable guarantee. We recommend this family business highly and without reservation! Martin and Karen Kelly

Dan installed our wood stove and did a fantastic job! It's been years since and we have been…read morethrilled with the work he did. We have him do our annual chimney sweep as well and he always does a thorough job and is so nice and fun to talk to. His wife handles all of the scheduling and is equally pleasant to work with. We would highly recommend this small, friendly family business. They do good work and are professional.

Angel and his team, including Tom and Patrick, are great to work with. They were honest, explained…read morethings thoroughly and provided options. They were never pushy and provided fair pricing. We decided to install a wood insert in our fireplace and they provided the dimensions so that we could shop for the insert we wanted and order it for them to install. Once the insert and surround were delivered, the team came out and professionally installed the new liner, insert, surround and backplate as well as a new chimney cap and cemented areas of the chimney that needed it. Once the install was complete, Tom came the next day for final inspection. Prime Chimney was very respectful of our home, cleaned up afterwards and answered any questions we had. We will definitely use Prime Chimney for all our fireplace needs going forward and highly recommend!!

Highly recommend Prime Chimney. They are professional, efficient and gave us the best price…read more Would/will use them again if the need arises - masonry, pavers, patios, chimneys.

Excellent work and a very knowledgeable team that helped us refine and install our new wood stove…read more Kevin helped us decide on scope of project and Luis guided us each step of the installation so we would be aware of everything they were doing.

Kevin and his team definitely knocked it out of the park with the exceptional chimney stack…read morereplacement they did for us. Huge job handled professionally and timely. They were careful and courteous start to finish. Kevin was very good about communicating what the process would look like keeping me posted regularly. Minor hiccups with weather but otherwise would highly recommend these guys for small or large work.

I had a relatively small job with repairing one leaking chimney and checking /capping another…read morechimney. Mirek provided a fair price to do the work - given in particular that although 'small'; the job still required the same scaffolding and necessities to get atop the 2.5 story house! Mirek came to the site and set his crew to work; which included Ivan, Mirek, and Tony. They were professional and courteous; and did a great job! I would use Mirek again for my masonry needs; and recommend him. Ralph - Winsted, CT

None better than Mirek Masonary! Mirek is honest, reliable, timely, and professional. He's…read moreperformed stone wall repair and most recently, he rebuilt our chimney. Ours is a slate roof, which he worked on with care. Not a slate was damaged. He's the best of the best.

I highly recommend Bosse for any service you may need. Tom, his son and the entire team are…read moreprofessional, knowledgeable, friendly and take the time to answer all your questions throughout the process. We replaced a very old oil furnace, hot water heater and oil tank with an on demand, high energy efficient propane system. The team did a great job

Based on my experience with them on two occasions, I would give them a 5 star rating…read more Bosse Heating and Air Conditioning was recommended to me for my annual oil burner service. It had been about 3 years or so since I had the last service done by an oil company I no longer use. I called Bosse, created an appointment on a Saturday (WOW - those appointments usually get filled quick!) and waited for the day to arrive. They were scheduled to arrive between 8:00 a.m. and 10:00 a.m. They arrived around 8:30 which was perfect. On time. :-) He spent a good portion of the time just vacuuming out all the soot, etc. since it had been so long since I had it cleaned. (Yes, MY fault.) He then replaced the filter, the nozzle, etc and took a final efficiency reading (82% - which is great!) Price was reasonable and I was extremely happy that he took the time to clean it correctly, even though it was my fault it was so dirty. I tried to give him a tip for putting him through that but he wouldn't accept it. So I thought that would be the end of it until next year, when I will hire them to clean it again. I was wrong. Two days later I was doing my monthly sump pump testing (in the same area as the boiler) by filing the sump pit with water from a hose attached to the Amtrol Water Tank Bladder. Well, I opened up the valve too quickly and the water pressure whipped the hose out of the sump pit and it liberally soaked the entire boiler before I could get it shut off (and we're only talking about 2 seconds here). The water must have fried the electronics (the relay unit) because the boiler stopped working. I shut off power, removed the unit and dried as much of it off as I could but it didn't work. My boiler was down for the count. I called Bosse again and explained the situation. They told me that they are super busy and backed up with service calls because winter is approaching. But they would try to get someone out to look at it. About 2 hours later she called back and said they were still looking. Ten minutes later their truck pulled into my driveway! Woo Hoo! They came in and diagnosed it as a bad relay unit due to "water damage" i.e. my fault. We had a chuckle about that and he promptly replaced the unit. All is fine again and the boiler is working perfectly again. And I vowed to never try to wash and wax my boiler again! So two thumbs up to Bosse!

Chimney cleaning and liner installation. Easy to work with, extremely fair price…read more Job was completed quickly and cleanly.

I needed a chimney stone façade and crown sealed to stop water intrusion. It measures roughly 5 x 2…read moreby 5.5 ft. It is easily accessible on a low pitch roof. The owner came out, looked it over, recommended scraping the grout and crown down to clean material and applying sealant. He mentioned stone work is tough to work on. I asked roughly how long the job would take. Though a specific number was not provided I was left with the clear impression it would be about half a day or so. This was similar to another quote I received for two workers. His quote was $1200 for labor and materials. I estimated materials at between $150 and $300. Giving benefit of the doubt, $300 materials leaves $900 for four hours work, or about $225/hr. Seemed a little high but good enough since he could do it in a week or so. He arrived on time and completed the job. I had to be away during the work. My adult son home at the time sent me a text when he arrived and when he left. It was 1 hr and 8 minutes. That is almost $800/hr. I know the price was set by the job. But, it was not difficult, complicated, or unusual. His time estimate should have been much better. I would not have selected his quote if I had any idea it would be so quick. I would have solicited more quotes. We spoke and the best he would do was $800, $440/hr. Still pretty expensive. Get detailed quotes on labor and materials!

What a great group of people. They are hard working, fair, honest and always care about their…read morecustomers needs first. Price is price, running a business is expensive. Its about service and timeliness.

We are amazed at the professionalism of Minutemen. They installed a new furnace and replaced a…read morefaulty thermostat in the dead of winter. They were timely, fair and did the job right. We wouldn't hesitate to use them again, and would recommend them to anyone who needs a pro. Thank- you Minutemen!!