If you go here early (Friday), it's not bad at all. I got my driver license renewed in 15…read moreminutes... but I came in about 35 minutes before opening. If you get here 15 minutes before opening then the crowd will already fill the waiting room so make sure you get here early. Overall it wasn't as stressful as I imagined. Make sure you bring all your necessary documents before going. Also don't forget that there are fees so being credit card or cash. Driver license renewal is about $33. The employees here were efficient and nice. Be understanding and polite to them and your experience will be positive.

I normally don't take the time to write reviews, but my experience at the Texas Department of…read morePublic Safety in Baytown, TX definitely deserves one thanks to Mikayah at Counter 5. From the moment I stepped up to her counter, Mikayah was friendly, professional, and incredibly helpful. As I was going through the process to get my license, she noticed I was missing a required document something I had no idea about. Instead of just telling me to come back and starting over another day, she calmly explained what I needed, answered all my questions, and kindly made arrangements for me to return the next day to finish everything without losing my spot. When I came back, she remembered me right away and picked up exactly where we left off. She made the whole process feel smooth and stress-free, which is saying a lot when it comes to DMV visits. Mikayah is a true professional patient, knowledgeable, and incredibly efficient. It's clear she takes pride in her work and genuinely wants to help people. Employees like her are rare, and I'm so grateful I ended up at her counter. Big thank you to Mikayah for turning what could've been a frustrating experience into a positive one. The Baytown DPS is lucky to have her!

This is a very nice library with helpful staff. Very nicely decorated…read more We were looking for passport service but they no longer have that service here. The young lady was very friendly and helpful with information on where to go. I recommend this library if you're interested in books. Resources are available for the homeless here as well as other resources.

I fell in love with this library as soon as I walked in!! I was so shocked!! I love that they have…read moreseveral study rooms and lots of comfy areas to read a book without being out in the open . I just wish they had outlets in certain areas to plug my laptop when I have to study because I'll be there for hours at times.

Went in for my passport appointment and everything went well, except they don't do photo…read moreappointments like they say they do online They'll tell you to go to CVS or Walgreens to take one, so keep that in mind for anyone planning to go here for passports.

This location needs to be shut down. The staff are rude, and often steal mail, or throw it away. I…read morehave had several packages stolen by employees, who sign for the package long after business hours. Absolutely no way I could have gone in to pick it up, much less sign for it. Plus they sign for it using initials. No actual name. They do not ansewr the phone at the location either. You actually have to go in just to speak to someone, then they act suprised when you say you tried to call but nobody will answer the phone.

Kind and helpful staff members, the library was always clean, comfortable and peaceful.read more

This library goes to show you really shouldn't judge a book by its cover. Haha, pun intended. This…read moreis a small branch of the much larger Harris County Library system, but held a host of pleasantly sweet surprises and I don't have enough good things to say about them. Right when we walked in there were two ladies at the desk who sweetly asked how they could help me, which they did, with getting an actual library card (the only one I had was for e-books), helped with my daughter's summer reading program logging and prizes (she got to choose a brand new age/level appropriate book), then told me that reading to and with my daughter counts towards my adult reading program too, along with some additional helpful hints. Then she pointed us to the children's section, which was filled with all kinds of fun and sensory things to do besides read which were so fun I had to force my daughter, who normally LOVES books, to come over and pick one out. They also offered us a free school summer lunch, which are offered for school age children at various locations throughout Highlands and Baytown courtesy of our local school district Goose Creek Consolidated on certain days at certain times. All these things plus, weekly story times for littles (ages 0-5) and a family story time, other fun weekly activities for different age groups, as well as, 26 Computers with Internet, MS Office, and Catalog access 1 Pharos Computer Booking Station, 1 Print Station, and 1 Pho9tocopier. So, if you're ever in the area or just want to check out this mini, but mighty Harris County Library locale, I promise it'll be worth the trip.

Small Post Office, but big on service. Never much of a wait except Christmas when all Post Offices…read moreare busy. Very friendly.

This is a very small post office but I work nearby so it is easy access to drop off mail, pick up…read moreand purchase stamps. The staff here is very friendly and helpful as well. When I need to send out mail with specific mailing instructions Theresa who's usually at the front is always willing to help. I hardly wait in line for a long periods of time. Definitely swing in if you need to send off anything personal or business related.

We were so impressed by the monument & museum! We immediately went to the top of the monument for…read morethe view & it did not disappoint. Then we toured the museum, then watched an excellent film on the history of the San Jancinto battleground. Afterwards, we walked the nature trail, still admiring the impressive view of the monument. FYI, Texas mosquitoes are huge and hungry even into late November. We're from Alabama & are used to mosquitoes, but seriously, we have never been swarmed by so many mosquitoes all at once. They even bit us through our clothes. Who does that?! Overall, we loved this place & it was probably the highlight of our trip to the Houston Bay Area.

I like history and things that are free/cheap so this location ticked both boxes when I was looking…read morefor something to do with my family while visiting the Houston area. I mean, who can pass up a cool memorial that is similar to the Washington monument in DC but it's in Texas so bigger (of course). We came on an afternoon during the hot, mid-June sun and there was not a soul there. The indoor museum was closed and we thought the whole park was closed at first, but no, it was just hot and most sane people were indoors. Hey, we're Minnesotans, we thrive in harsh weather conditions, mother nature be damned. We wandered around the grounds to see what this place had to offer. The monument with reflecting pond was cool to walk around, it is a really tall monument that can be seen for miles. Not a lot of stuff is built up around it though, so it feels way out in the middle of nowhere. It was also somewhat unnerving that we didn't see other people. A few more crazy people like us came after awhile and eased our nerves. It seems most people give a quick walk around the tower and then leave. Unfortunately, there was no battleship on the property as some other sites and reviews mention. That was a bummer, I would have gladly paid to take a look at that piece of history. That was kind of the ticket I used to get my family here, so once they figured out there wasn't a boat here, we packed up the car and left. Still a great piece of history that holds a special place in the heart of Texans (and the nation) everywhere. Interesting historical story to read about later too after visiting the site and seeing it first hand.

So I'm new to town and this place has the worse service I have EVER received from a facility…read more I was there on Friday 02/28/2020 in line at 11:43am waiting for my number to be call so that I could get my registration sticker. I had my son with me who's a year old, by 1230pm my son started to get agitated I was looking for someone to give me some guidance on how much longer it was the wait time. A lady that was working there came out and with an attitude told everyone who was standing by the kiosk machine that they needed to move. That was when I told her all I needed to know was how many numbers were ahead of mine, with and attitude she "yelled across saying what's your number" I approach closer to her with my stroller and told her, she then closed the door and proceeded to her computer. Minutes later thru her window she said "A lot you have to wait" I stated that they have 6 windows and why only 4 are open if they are so behind and have people waiting for 2+ hours. She proceeded to yelling across her window telling me to get out while I was holding my son sitting at a bench inside their office. I got my son back in his car seat and moved to the lobby it was around 1pm when I noticed another lady calling number from her window but they were not showing on the screen. That was when everyone started to gather by the front door to make sure there number wasn't being skipped. After talking to some people who was waiting for hours before my arrival they said this place in known for skipping numbers and they get away with it. Coming from customer service side this ladies that work at this place have nasty, nasty attitudes they don't appreciate peoples times and just straight out don't care as long as they getting pay. If your working in a customer service environment you need to have respect and be courteous to others THAT IS YOUR JOB!!