I love this Macy's store! I get all of my dresses here. They also have a great and affordable…read morepajamas area. Staff is friendly. Especially in the formal dress area. They always help me style my dress. Parking is ample. Layout of clothes is accessible and flows. It's a nice Macy's to dress shop at!

I love going to Macy's whenever I get the chance! They have so many great products and clothing…read moreoptions. Even if you don't plan on buying anything, you somehow end up walking out with something -- it's just that tempting. The workers are always welcoming and super kind. If you need help, they're happy to assist you, though keep in mind they can be a bit busy from time to time.

Love NR but not super happy to have such long lines at the register and tons of floor people. Let…read moreme clarify-it is the holidays and it's nice to see people out shopping on a Thursday afternoon!! Store was FULL of shoppers. And seemed to have plenty of staff! But only had two -then finally added a third cashier. All while there were literally groups of staff on the floor and behind the counter. People were leaving the line (that had DOZENS) because they were waiting SOO LONG! And, there were groups of employees gathered within sight of this very long line that was snaking through the store. Just thought Mgt would want to know -it wasn't a good scene!! Lots of loyal NR customers that wanted to spend money-and not enough cashiers to help !!

Enough parking available within the plaza, no need to pay. The store itself was well identified and…read morevery clean. I feel like Ive seen better selection of purses at different locations, their home section was too small for me. Their beauty aisle was definitely worth my time (face and skin products) but the nail polish options is not what im used to. I had to look for it to find it on a column and it was just 3 colors and not the brand i was looking for. The staff was cool and made sure to let me know where some of the cool items were so I can keep buying.

I went Kohl's to look for some earrings and jewelry. They had a good selection! I got some nice…read moresilver and gold dangly earrings. Staff is friendly. Prices were good. I came across some toy stuffies based off of book characters. I bought some for my young niece for Christmas. I'll definitely be coming back for holiday shopping. They have everything! Bathrooms are always clean, parking is ample. It's in a good location next to Sam's circle . Pretty cool store!

Kohl's runs consistent sales on merch for the whole family with the convenience of phone/online…read moreordering. This visit was an in-store pickup of such order, purchased with Kohl's cash (their tiered incentive program for dollars spent between various dates). It was the only location that had all of needed items in stock. Neckties for my sons - one black, one blue - and a long sleeve shirt for me totaled $50 but only cost me $6 after Kohl's cash and a sale coupon code. Cool thing was my Kohl's cash had actually expired the previous day BUT the fab customer service reps helped me redeem it! Received an "order pickup ready" email and text message 4 hours after placing the order. Per email, I located the red online order pickup kiosk in the men's department (there was a sign hanging from the ceiling). I showed them my ID, then they scanned the pickup barcode within the email. Employee disappeared for a few minutes, only to reappear with a bag filled with the items I ordered. Total time for online pickup: 5 minutes. Sadly, the shirt appeared small so I attempted to find a bigger size to do an exchange. It was a HOT MESS! Clothes out of place with no apparent order/organization. Some Star Wars graphic hoodies, some flannel shirts, etc. I asked the pickup employee for assistance but she just pointed to the young men's department that I had already looked through unsuccessfully. After aimlessly looking again, I asked her to call an employee over to assist me. He arrived, went to the area I looked in, but couldn't find it either. At long last, out of the corner of my eye, I spotted the long sleeve on a table, buried under a myriad of short sleeve graphic shirts. Total time for finding even swap shirt: 50 minutes. One of the ties appeared a tad different than the online pic, so I continued my in-store quest to find an exchange worthy boys neck tie. Looked around myself and struck out. After I asked an employee, he honestly replied "I don't know but I'll try to help." BEST, HONEST ANSWER!! We eventually did and the exchange at the customer service counter took no time at all with no additional money spent! All in all, a good customer forward facing company with relevant brands and enticing sales, but if you go in store, you're on your own.

Great Store! However if your electronics purchases are over 30 days old, no refunds on your…read moredefective products. Think twice

I love this store they always have great things in stock and keep everything stocked. The shorter…read moreguy ( sorry i don't know his name) manager was a delight and helped me with boxes.

This place is an absolute dump. Lights were out in the jewelry. department. The bras were a…read morecluttered mass. The only cosmetics brands they sell is Estee Lauder and Clinique.

I won't push my luck going back. Never saw a salesperson other than in the front, and he urged me…read moreonward (as in go away, pleez). I found they had quite a collection of Levis; it took a huge effort to find my size and style but I was rewarded by finding a pair at quite a discount. $40, yeah! I feel like I earned it due to the long time I spent digging thru the piles.

Nice and clean outlet center. Definitely on my go to list. There's a small food court too.read more

Why they ended the website showing the clothes. Seeing what they had made me come to the store now…read morethat I can't see online I barely come to the store anymore.

A large sign in the window references a "Comeback". Well, this is one customer who will not come…read moreback. With one man lounging or sleeping in the furniture section and only one employee working the registers while three others stood nearby loudly joking with each other, I'd say they haven't earned my business. The one lady who was providing customer service offered a sheepish apology to the 8 or so of us waiting to check out but it just wasn't adequate enough to justify the appalling lack of professionalism. At least by us abandoning the plan to make a purchase, the folks remaining in line were one person closer to getting out of there. This place needs an adult to supervise the behavior of these shameful employees.

Great visit no kid hapsthe staff posses wxcellent customer service skills. the wuality of their…read moreproducts are that if a Walmart or Target..

Today was my first time visiting a At Home store. I was impressed with the wide selection & really…read moreappreciated that they have large & tall products! I often feel that decor store carry small items but I was glad to see the size of some of their products. I'm definitely looking forward to shopping here more & buying some large items! If you're currently decorating, I'd say check it out! But don't expect a Micheals or Hobby Lobby, while they do have decor items, think bigger pieces

At Home store has great pots for plants. Different colors and sizes. They had tables, rugs, themed…read moredecor. It's so fun going up and down the aisles. I got a really nice water pitcher and a new cat bed. Prices are decent. Parking is ample. Staff is extremely nice and friendly. You can find everything here. It's a cool store!

Chesapeake Square Mall is going through a demolition phase of the old anchor stores like Macy's,…read more JCPenney, and Sears. The rumor is the newly reclaimed space will be filled by modern stores like Dicks Sporting and Goods, Home Goods, etc. with a more open space between the stores atmosphere. The locals are looking forward to it. Hampton Roads Mall are modernizing for a more modern shopping experience. Yay, glad Chesapeake Square Mall is getting a new look and more desirable stores and shops.

This used to be a really great mall. It's in a perfect location as well. I hate to see that it's…read moreclosing and I wish they would have done more to keep it open.

I finally started shopping here again after the tragedy that struck some time ago. They have…read morecompletely revamped the store. The staff is friendly and helpful.

They do not have enough employees. This company makes enough money to hire more employees! And…read morenobody ever answers the phone when I call up there.