1. Navy Exchange

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Portsmouth, VA

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Navy Exchange

4.0 (8 reviews)
Open • 9:00 am - 9:00 pm

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Unorganized card selection
Mike L.

This is the worst NEX in the Hampton-roads area. I visited the card shop to purchase a B-day card for my son, the cards are not organized by the correct category and the workers are lounging in the lounge. No one is policing the shelves, which are always bare! The selection is limited and the customer service is weak. It's close to the job, which is the only reason I patronize the store.

Alycia A.

I love this small NEX. Small but has almost everything you need from toiletries, snacks, dog and cat food, clothing, shoes, cleaning supples, tvs, a small cosmetic section, bubble bath, alcohol and the list goes on. They have a small jewelry and handbag section as well. One portion of the store has a small area for for greeting cards and just beyond that if you get hungry Subway is in the same building. Staff has always been friendly, I've enjoyed seeing the same familiar smiling faces even during a pandemic. Sailors can also get uniforms here. We like that they always have random items in the very back of the store-today they had towels, kid toys, paint and other random items. My favorite is their tiny Disney section! They have lots of affordable Minnie and Micky mouse items from t-shirts, hats, backpacks, key chains and the like, perfect if you are a Disney fan or if you want to grab souvenirs before your next Disney trip! Unless you go on military pay days, its usually pretty quiet in the store with very few customers which is what I like best.

NEX entrance

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4 years ago

Helpful 7
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3 months ago

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5 years ago

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4 years ago

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6 years ago

Helpful 3
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10 years ago

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5 years ago

The Portsmouth team takes care of their customers! Always great, friendly and knowledgeable service.

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7 years ago

Helpful 6
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Love this 5
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Ask the Community - Navy Exchange

Is there a uniform shop here?

Yes; however, the selection is very limited. They have just enough to call it a uniform shop.

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Kohl's

Kohl's

3.4(30 reviews)
4.3 mi
•$$

Most of my holiday shopping is done online but I visited this Kohl's location for a bit of eleventh…read morehour Christmas shopping. I hadn't been to Kohl's in a couple years and found it pretty much unchanged. Parking is never an issue as it has a huge private lot with plenty of space. The lot appeared to be properly maintained and free of debris, there were no stray shopping carts in the lot and the walk into the store was clear. Kohl's is a spacious department store with wide aisles. Navigating the store is nice and easy, products are presented in an organized manner and there are plenty of nice merchandise displays. On my recent visit I really appreciated the staffing level, it was easy to find an employee to ask a question and checkout lines were very reasonable. Staff was very friendly, helpful and efficient despite the pressures of dealing with the holiday shopping crowds. On this visit I was mostly shopping for some clothing and accessories for my wife and found a huge selection of great quality products at very reasonable prices. As usual, there were plenty of great value promotions and Kohl's seems to always have coupons available. I managed to find a couple of shirts for myself as well and appreciated the comfortable dressing rooms to try them on. A pleasant bonus is the comfortable seating area outside the dressing room so if you are waiting on someone trying on some clothes you have a nice place to sit. Should you find yourself in need of a restroom fear not because the restrooms here are always clean and properly stocked with supplies. I am not a frequent shopper at traditional department stores but Kohl's seems to be better than most and I enjoy just browsing the store. I always find it clean and organized with friendly and helpful employees.

I went Kohl's to look for some earrings and jewelry. They had a good selection! I got some nice…read moresilver and gold dangly earrings. Staff is friendly. Prices were good. I came across some toy stuffies based off of book characters. I bought some for my young niece for Christmas. I'll definitely be coming back for holiday shopping. They have everything! Bathrooms are always clean, parking is ample. It's in a good location next to Sam's circle . Pretty cool store!

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Kohl's
Kohl's - Studies

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Kohl's

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Belk

Belk

2.7(23 reviews)
15.7 mi
•$$$

An improved experience at one of just two area Belk's on the Southside. The first wow was the…read morestorefront was clean and inviting. That was a huge turnoff previously., All I needed was sheets and they were in the sales ad for Belk Days. I headed to the rear and found a decent selection, but I was late into the sale. I needed a King deep pockets to fit over a topper. A staff person did assist at my request. I found a 400 thread count original price $250 for 50% off. However I needed in white, the last one left was cream. I discussed the swap of colors at checkout and confirmed they could mail the white sheets directly to my home at no charge. This was huge because the store is 45 minutes away from me. Unfortunately the clerk was extremely slow, possibly does not do this often. She was very cautious to ensure accuracy. So I'm mixed. I got the sheets within three business days and the quality was excellent! After a wash and putting them on I was extremely satisfied at the bargain price. If you can afford an upgrade on thread count you will not be disappointed. It's like sleeping in a luxury hotel. I would return, but it's far and the deals do apply online with often free shipping specials to your home. Belk's is known for having great deals and I do like the department store 3.5 rounding down with checkout being slow.

This place is an absolute dump. Lights were out in the jewelry. department. The bras were a…read morecluttered mass. The only cosmetics brands they sell is Estee Lauder and Clinique.

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Belk
Belk
Belk

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Big Lots

Big Lots

3.1(8 reviews)
3.5 mi
•$$

I have been to this Big Lots locations a half dozen times or so but it had been a couple years…read moresince my last visit. I found myself driving by Chesapeake Crossing Shopping Center and remembered that I needed a couple extension cords and some power strips so I pulled off of South Military Highway into the shopping center's incredibly huge and mostly empty parking lot and parked in front of Big Lots. Upon entering the store I was greeted by an employee at the cash register. It had been a while since my last visit so I quickly noticed that the store had been remodelled and the layout was completely different from what I remembered. Almost everyone is familiar with Big Lots. With over 1400 stores in 47 states, the Columbus, Ohio based company is the largest broadline closeout retailer in the United States. They sell a wide variety of items from furniture and bedding to housewares, hardware, pet supplies, clothing and accessories, toys and gifts, electronics, seasonal items, outdoor items and more. They even have a small grocery section. I wandered around the store a bit to familiarize myself with the new layout. I found it clean, neat and well organized. Aisles are spacious allowing easy navigation and enough room for two people with shopping carts to pass by each other in the same aisle. I easily located the items I needed and went to the checkout. Checkout was quick and easy, employees were pleasant and efficient. I m happy to have this Big Lots store near my home because I love saving money and this place is an excellent place to do that.

A large sign in the window references a "Comeback". Well, this is one customer who will not come…read moreback. With one man lounging or sleeping in the furniture section and only one employee working the registers while three others stood nearby loudly joking with each other, I'd say they haven't earned my business. The one lady who was providing customer service offered a sheepish apology to the 8 or so of us waiting to check out but it just wasn't adequate enough to justify the appalling lack of professionalism. At least by us abandoning the plan to make a purchase, the folks remaining in line were one person closer to getting out of there. This place needs an adult to supervise the behavior of these shameful employees.

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Big Lots
Big Lots
Big Lots

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Navy Exchange - deptstores - Updated October 2026

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