Awesome place to get nice clothes. I wouldn't go anywhere…read moreelse for dress clothing. They will make sure that everything is as it should be. They have great customer service and a great selection of outfits and accessories.

If you're ever in need of a suit and you're lucky enough to cross paths with Nick at Ingram's Men's…read moreShop, consider yourself in great hands! I had a bit of a nightmare with Men's Warehouse, who had TWO chances to get me a suit for my daughter's wedding. But, the day before the big event, they left me with no clothing options at all. I was beyond frustrated, stressed, and feeling like I was running out of time. Enter Nick and the incredible team at Ingram's! Within 30 minutes, Nick had me out the door with a brand-new suit that fit me like it was custom made for my body. The fit was perfect, the style was on point, and I honestly couldn't have been more thrilled. But wait--there's more! Nick didn't stop there. He also hooked me up with a pair of shoes that were *way* more comfortable than the junk I was stuck with from Men's Warehouse. I felt like I was walking on clouds compared to what I had before. Ingram's and Nick were the superheroes I didn't know I needed that day. They swooped in, saved the day, and made sure I looked and felt my best for my daughter's wedding. I seriously can't thank them enough for coming to the rescue when I was literally left hanging. Even though Ingram's Men's Shop is 45 minutes away from me, I'll be buying all of my suits and formal wear from them from now on. After this experience, they are *by far* the obvious choice for me. If you're in the market for a suit or anything formal, do yourself a favor and head to Ingram's--you'll be in the best hands possible!

Please tell Norma the cashier to quit.harassing me about getting a credit card…read more Every single time. I have actually quit going into the store because when I see her on the register.I turn around and leave. She's like a dog with a bone when it comes to credit cards.

Picked up a tux for an out-of-town wedding. Pants were a little short. They arranged to get them…read moretailored at a nearby location.

It is April 2026 and this outlet has turned into a ghost town, it is really sad. Plus side is you…read morecan always find closeup parking and no crowds to deal with. Shop workers I encountered were all very nice. The food court is completely empty! Everything looked boarded up! I walked in there with my 4 year old who had to use the bathroom and did not feel safe walking back the corridor of the food court to take her to the restroom. Literally no one was in the food court building that I could see. Thankfully one of the shops graciously let me take her in theirs. If you want food the only place is the steakhouse outside the outlets. They do still have some good store options left I like - bath and body works, Janie and Jack, Kate spade and if you need furniture I know the last place you think is an outlet mall but you got to check out Legacy Furniture in the back. Amazing quality custom furniture. It's pricey but worth every dollar! This is a convenient location to Winchester. I don't like driving all the way to Leesburg anymore and would love to shop here more if there were more options to shop from. Please consider attracting some better stores. It will likely never happen but I would love to see Tory Burch, some home decor places like Kirklands, Williams Sonoma, Pottery Barn, etc. Heck, why not see if some regular stores like a Tjmaxx/Homegoods would move in? That would be awesome! I hope the next few years see some improvements!

I remember this place when I was little and it was bustling with people. Certainly not as much as…read moreLeesburg, but it was pretty full in occupancy. Well its October 2025, and it was like a Ghost town and the food court was by far the saddest one. I think only two places were opened on a Saturday. Lots of stores are closed and the parking lot was completely free. Not much selection now in terms of things. They still have some clothing stores left, but not sparse in terms of styles. The food court is actually clean because of the low foot traffic and someone is constantly cleaning the place. They do have Tesla superchargers here so its a good place to charge and walk around. The chargers are in the corner of the lot and typically just walking to the bathroom and back and most of the charge should be done so not really much time left to wander. It was sad to see and kind of made me feel like life has moved on from my childhood.

Had a great shopping experience here at the Polo Ralph Lauren outlet. This store is pet friendly…read moreand allows dogs. Good ambiance with cheerful holiday music and friendly team members who came a talked to my dog as I looked for deals in the store. Awesome sales with 50% off on all apparel. Lines went quickly. Clothes were organized and dressing rooms were super clean. Great experience.

Decent selection in here for all, men's, women's, and children. The store kind of gives you a…read morenostalgia feel when you walk in. Almost transports you back to the 90s with all the wood and the way it is setup. Not to mention that the style of the clothing they offer really hasn't changed on a whole. I came in here in search of some gift ideas, I get hit hard for like two months straight when it comes to gifts. Of course I am going to hit up some outlet stores and this just happens to be one that I happened upon. I browsed for a bit and checked out what they had. I found myself looking at items more for myself than for gifts. I refocused and browsed where I needed to browse. I waivered back and forth on items and ultimately decided since it was for a baby it wasn't really worth it price wise. The customer service here was pretty top notch. They greeted me when I entered and asked if I needed any assistance. I asked for suggestions, even though I didn't buy, and they were really gracious with helping me.

Such a great place to go to! The man working that day was so sweet! Extremely attentive when we…read morecame in and he remembered both my sisters and their order!! My sister was able to order the shirt she wanted for her husband and it was such a simple process. Definitely will come back! Thanks for such a pleasant experience, especially with this personally being my first time coming in!

I'll start with, I didn't buy anything here. Why? Because they didn't have anything in my size…read more(in a good way...needed 2XL). But instead of just sending me on my way, the person working (sorry, didn't get his name, but this was on Wednesday, July 12th) suggested I check out Columbia Sportswear Outlet just a short walk away. I was able to find what I needed. Excellent customer service! A BIG reason why I shop at this chain.

Tell us about your BootBarn.com experience…read more Very very dissapointed in your new Hagerstown Maryland location. The staff are awful. If your store manager is named Holly Young Wade (found with a quick Facebook search), she was equally as rude and should be ashamed in how she and her staff treated us this evening, February 22,2023 especially since her store is so new. We are a military family from Texas, we've visited a lot of Boot Barns, Cavenders, etc and this was by far the rudest staff. It's a shame because it's such a nice store and could do really well, but customer service goes a long with us. We were going to purchase boots for my one year old and were never offered help. I entered the store with my three year old daughter, two staff members and your manager stood by the desk and looked at us and did not say a word to greet us. All stared and then looked away. We were the only customers at the front so there was nothing else they would be occupied with. A few minutes later my husband entered with our one year old, again not one staff member acknowledged him they just stared. We looked at the hats and then made our way to the boots. Two staff members were talking for several minutes near the boots and neither of them ever asked us if we needed help, needed sizes etc. They did not acknowledge us at all. I noticed a male associate greeted and offered help to two women shopping in the clothing during this. Then the store manager passed by us again, just looking at us and not saying a word. We made it all the way back up to the front while browsing the store with not one greeting. We were exiting the store when a large family (all white, if that matters) entered the store and was greeted by every single staff member standing at the cash register. In fact, they were greeted several times and told "let us know if we can help you" as we exited, I looked back waiting for a "thank you for visiting" as nearly every store tells you- absolutely nothing. I will be telling all of our friends about our experience as I know many of them were excited about having a Boot Barn location in our area now. I will take my business elsewhere and buy my son new boots at a store where we are acknowledged. I cannot believe this store's customer service was so terrible today and that the store manager was there and acted just as rudely. Notifying Boot Barn corporate in hopes that this gets back to the store manager and staff. Thank you, Grace Hernandez

Huge selection of work boots and casual comfort shoes. Staff helped when we could not locate…read moresomething. I greatly appreciated not being hovered over while trying on numerous boots but when I asked for help they were extremely responsive. Very pleased with the clean and organized. The layout made it easy to navigate. Alyssa the associate who helped us was on point. Great overall experience.

This is another mall that I don't actually feel bad visiting (a.k.a. Dead Mall Syndrome). This one…read moreis still mostly full with a lot of folks bustling around - at least on the Saturday I visited. There also businesses ringed around the periphery, meaning that this is a busy area - if you're nostalgic and/or like your retail all in on place, the Valley Mall is for you! Recommended!

Today, 12/23/25, I visited this store to pick up a customer order. The counter clerk was unpleasant…read moreand unhelpful. She was also outright rude, acting as if she did not want to retrieve the customer's order. I asked for a manager; she resisted calling one and displayed an unnecessary attitude. When the manager finally came to the front, she was not helpful either. She did not look for the customer's order and simply told me it was not there. To justify not checking, she stated that she had already told the customer the store did not have the item they ordered. This store has EXTREMELY POOR customer service, and as an African American woman, I was led to believe that the behavior I experienced was prejudiced.

I haven't been to a JCPenney in a long time. I forgot how packed one of these can be. And not…read morealways with items that you necessarily need. I came in here looking for gifts only to find disappointment. Being one of the anchor stores at the mall you would expect it to be packed with a lot of what you may need. I ended up walking around in here looking for a good amount of time. I was surprised that I did find some items. What was a bit off putting were the lines at the registers. That is when you could find a register that was open. When you did find a register that was open you had to wait in extremely long lines. I mean it's one thing to pick up an item in one department but have to traverse to a completely different department in the store to pay for that item. I will say, the service here from the staff was impeccable. The lady that helped me had just delt with three difficult customers when it was my turn. That didn't bother her, she was still a gem to deal with. She was chatty and had a happy demeanor. I would go back to just interact with her.

LOVEEEEEEEEEEEE!!! I had been a HUGE JcP shopper as a young adult, then I kinds got into some…read moredifferent retailers, but getting my hair done at the JcP salon brought me back in. They have a great selection of everything--clothes, shoes, formal dresses, salon products etc. My girls love to come here for cute and trendy school clothes. The store is always clean, organized and stocked. This is what all JcP should be to keep their company afloat!

I really enjoyed shopping in this store. I was able to find what I was looking for and something…read moreI'd about given up on finding. The store was clean and well organized and the staff was friendly. I paid more than I'm used to for some of the items (a pair of ladies black shorts for my MMA class) but I was glad to find them. Finding ladies athletic shorts that are long enough to meet my schools requirements turned out to be much harder than I would have thought. I wanted to mention my cashier by name but I forgot to write it down and it's not on the receipt. She was extremely helpful.

Great service, great selections, at a great price. I was blown away by the super service today…read morewhen I had to buy a new dress shirt for a friend's father's viewing. I was personally taken to where I could find the shirts and shown several options. Awesome!!! Great store!!!