Why so many grumpy reviews? I always get rubbed the right way here by Monica. Yes, it's a mid-range facility, so the rooms aren't 100% sound proof. But most guests are pretty courteous. The only time it bothered me was when the receptionist (who is otherwise very sweet) was chastising my massage therapist after she went long in a session with me (not the worst thing to happen at least for me lol!). To me, they are trying to keep the rooms full and provide a pleasant, nicer experience. This is not an ultra luxe salon, but they have nice touches like offering a cup of green or black tea before your service, nice cookies and chocolates to snack on, and lemon water. Yes, there is two buck Chuck if you want wine, but hey it's free! The receptionist is always kind to clients, in my observation. There are two smaller restrooms, but at least there is two! The common sink outside the WC's has always been stocked with soap, paper towels and lotion all my visits. The couples room is cozy, and the most quiet of all the 5 spaces. They sell A LOT of Groupons and discount packages, so seems the clientele turns over quite a bit. I got an amazing deal over Christmas that has my 50 min massages, before tip, at about $40/each. One should always tip generously, of course :) and $20 seems to go over well. I came on a Groupon originally but fell in love with Monica's sweet nurturing massage. She is kind and gentle and makes me feel looked after. Added bonus: Citibike stand just 100 yards away! This tiny spot deserves a bit more love, in my view. It's a solid 4.5 stars - remember, ratings should be for what the facility can possibly be, not compared to the Ritz! This is a place where you'll get a good value and have a solid treatment. read more

I can't stress how disappointed I was with the service here. I used a groupon voucher for a European facial about a month ago. I've used Groupon to get facials at other spas twice and had great experiences. I had the first appointment of the day @ 11am. I made it a few mins before 11 to discover that the aesthetician was late. Apparently she was traveling from NJ. She came in roughly 15 mins late. Not so bad, however I knew it wouldn't go well when I was called in a few minutes after. Not sure how she could settle in so fast. First I should point out that the spa rooms are not nice and very small. It's on par with the rooms you go into at a run down nail salon to get a wax. I was shocked. Through the whole facial she barely said a word outside of the bare minimum of asking if I had any issues with my skin and to tell me she was putting the cloth over my face during the steaming portion. I'm not expecting her to be chatty but I thought she would at least explain what she was putting on my face. At one point she was putting a mask that peels off and I asked her what it was. I think she said olive oil. She said it so quickly so I'm not 100% sure. Also used a zapper wand and I had to ask what that was for as well. Overall the only thing I'm grateful for is that I didn't pay the list price of $150. I would have been highly upset otherwise. I won't be returning and I don't recommend it to anyone. read more

Came in for a deep tissue massage and thoroughly enjoyed my experience. Check in was easy, the ambiance was relaxing and quiet, and the decor was soothing and lovely. There's also complimentary cookies and water. My massage was great. It was thorough and my masseuse listened to my needs and injuries and applied the perfect amount of pressure. I'd definitely love to return. read more

I purchased a 50 minute massage off of Pulsd and came in to try the spa. PROS: Clean waiting area with snacks and beverages, friendly staff. I left feeling physically good - my body had a nice stretch. CONS: The experience itself left much to be desired. The room that I was in was very small with wood floors, so I could hear my masseuse creaking around and squeezing past corners. There didn't seem to be enough room for her to really move around freely and quietly. I could hear people out in the hall walking around, talking and laughing. My masseuse's phone went off during my session and it wasn't immediately silenced. Not very relaxing. My masseuse didn't have good command of the sheet that was covering me (certain body parts exposed that didn't need to be had she been more mindful). Her technique was pretty rough and unconventional in my opinion compared to other massages I've received. OVERALL - you'll get an ok massage and leave feeling good. But if you like your spa experience to have nice ambiance and a calming atmosphere then this is not the spa for you. read more

Been looking forward to getting lash extensions for years and wasn't disappointed! Kerma did everything to guide me through the process, starting with a consultation that was so easy I didn't mind the attempt at an upsell. I had a natural lash extension (70 lashes per eye) and the difference is just lovely. Kerma gave me great aftercare instruction and was as enthusiastic about my new lashes as I was! Hoping to be able to swing a return visit soon! read more

Nature Glow Spa - Before and after!! - Eyelash Service Near Me - New York, New York

Phenomenal place for a massage. The staff was very friendly and welcomed you into their waiting area. Everyone is extremely nice and professional. I went for a 60 minute massage and it was awesome. Very clean and experienced staff working. Would highly recommend. read more

I have been going to Red & White Spa for some time now when it was called Spa Florance. My regular eyelash tech is Jess and I could not be any more happier with her. She is always pleasant and professional. I have referred 4 friends to Jess and she never disappoints! I can not say the same for the other technicians as I have had a few nightmares while Jess has been on holiday. The only reason I go back to this spa is for Jess... if she leaves, I and my friends are going with her! read more

Thankfully, my dilemmas have never been as dire as Hamlet's. But what to do when I need deep tissue, booked a deep tissue(mentioning it three times) and get a therapist who seems to know only Swedish or a jam the elbows into you as fast as possible deep tissue? I asked for another therapist after five minutes but the poor woman informed me she was the only one on that day. So I told her to do what she seemed to do best, Swedish. And it was an okay Swedish, though she forgot that I asked for no leg work and she proceeded to work on my legs. My scalp massage was one of the best I had. She was so earnest in her desire to make me happy I couldn't give her less than a very good tip. Call me a softie but I had to reward her for her heart, if not her training. I also happen to be picky about my massages. Just a tip for massage goers and FOR ANY SPA. If you get a therapist you don't like, end the massage immediately and ask for another. If you take the entire massage and are unhappy, you will be charged and it's only fair that you do. Your therapist did work on you and needs to be paid. It's like eating a entire plate of food and then saying it wasn't good. How you tip is your business. If there is no other therapist, you can always try to see if you can book another time and discuss it with management. I chose to stay, being pressed for time. Also as tips go, I usually HAND the cash to the therapist directly in any place. The spa here has envelopes. I smiled at the receptionist and insisted on doing my usual. Sorry, but experience tells me cash sometimes walks out of those envelopes and I want the person who did the job to collect her hard earned bucks. But yes, this spa really tries hard to please. It's in the design, a warm buttercup yellow and blue that welcomes you. There's fruit infused water,large cookies hygienically displayed under a glass dome and bottles of wine for clients to imbibe after their massage. The enthusiasm to please is also in the service. The receptionist was sweeping the outside when I arrived and rushed to run inside to handle me. I do have a few minor complaints. The place is clean, including the massage rooms, the walls are thin and you can hear people outside. Also, another therapist there opened the room to our door during my session. Jeesh, how about a "In session" tag as a simple solution. Then my poor therapist wouldn't have to be put in the position of apologizing profusely. I think this place would be perfectly adequate if you aren't very experienced in getting massages. It's pretty, inviting, and the therapists probably give a relaxation Swedish that would please most folks. I see deals on Groupon all the time so if you score those, it's a bargain if you want a more basic massage and could end up being a very nice, relaxing, experience. read more

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I came in on a Saturday for lash extensions through a Groupon. I've gotten lashes before but I didn't know the full protocol. Long story short I asked for the wrong lashes (I highly recommend asking your lash technician what she thinks before jumping in - especially if you want a more natural look) Luckily I called 3 days later to see if anything could be done to trim or shorten my lashes and the spa was so accommodating because I was still within the 3 day adjustment period so they fixed them for free! Red & white spa was so accommodating and relaxing - I highly recommend. read more

Came here for an eyelash redo. Started at Red Spa and was unhappy with length/look. Sent here, I was greeted by Morgan and her cute French accent. Offered wine, I had a few glasses and was whisked away by Jess who had the task of removing the short, sparse lashes. Little did I know it would BURN! Luckily the wine Dulled some of my senses. That's a feeling I wouldn't want to go through again. Jess was attentive and through. We discussed length and style before application. I was happy with end result. Will come back for a refill and leave a review. The space- warm and inviting with a Spa feel and vibe. Infused water or wine is available as is chocolate and cookies. Front desk always smiling and helpful. I will be back. read more

Nature Glow Spa - Great start... - Eyelash Service Near Me - New York, New York

Ok so this is my review for eyelash extensions. LADIES and GENTS... what i am about to tell you is my own experience (second time getting lashes done) Ok so i braved through these reviews for lashes, it was mixed but i gave it a go. on all the reviews, there were 2 people that were recommended the most but sadly, they were not available prior to my trip. I called and ask the receptionist who she recommend and she suggested Olga. Great! I'll go with Olga. I arrived 5 minutes before my appt and was rushed into the bed. Olga seem nice, great! She asked me what kind of curls I like and what not. I totally forgot what my numbers were. Olga then responds, its okay i'll make it look nice and start the process. The moment she started, I can feel each lash being poked into me, which isnt pleasant. The lashes are supposed to be glue to the natural lashes, so why am i feeling it on my lids. Also, i was also half awake when i feel a burning sensation on my left eye (the one she was working on) i couldnt say anything but it was burning and then subside. So now im awake again and i can feel the poking. Time for the right eye, same process....felt the poking again and this time, the right eye, the burning sensation was intense! I literally teared up and it was longer this time. When it was over and it was over within an hour, my lashes were nice, it had the cat eye effect and looked full. So comparison time! The last place I went to (T-amori), the girl sat me down and gave me the run down, length, size, curls, the look to achieve. She even look at me and gave me her recs. I felt like here at Red&White, it was just...ok lay down and lets hope for the best. Secondly, T-amori took 2 hours or so and i fell asleep, no fuss or pain. It felt like over there, they really took their time. And lastly, T-amori showed me how to care for them which was nice. Ok, so a piece fell after the first night and a few days after, a few more fell. They did last a good 1.5 weeks with a few fallouts but there was a couple of days, where i had a lot. So far, im almost on my third week so they still look ok, almost like natural natural. So i'll give them that But comfort and knowledge over a bit longer wear!! read more

I love getting massages at this spa. It's small and quiet. The staff is lovely. While you wait they offer cookies, lemon water and your choice of wine. I had a wonderful deep tissue massage with Sandy. I highly recommend her. I was quite surprised when she climbed on the table. I never had a technician do that but I will say that she was able to dig deeper into my shoulder muscles from that angle. I used to go to Bliss but the prices got so high that I decided to give other spas a try. Aside from the lack of a shower, I would say the experience is comprable. read more

I went to this place twice. I bought the groupon for natural eyelash extension with refill. My first experience with this Place I would give it 0 stars. I had an eyelash tech named Olga who did a terrible job. I've gotten multiple eyelash extensions done at other places and have NEVER had such a terrible experience. It only took her 45 minutes to do my lashes. They were uneven. On my way home they started coming off. I called the spa but no one picked up. I did not want to go for my refill but I had already paid. Thankfully I got jesse! She was AMAZING!!! She did such a good job. I'm only giving this place 2 stars bc of Jess. read more

I came here for eyelash extensions with a groupon and had expected a superb experience since my friend said it was great and her appointment was an hour earlier than mine. I got the real look eyelashes and I was kind of disappointed to have my lashes finished within 35 minutes of being seated. That's completely fine as long as the lashes came out great but they weren't completed great. Some of my lashes are slightly crisscrossed with the other lashes and there's a sparse spot. I'm not sure if its something to do with my natural eyelashes or the technician's job. However I'm glad that I don't to have an horror story to tell where my lashes came off within 48 hours. read more

Really nice, low key place with good discounted deals. There's tons of restaurants to eat at after you finish. My only issue was nearby parking. Arrive early enough to park in a garage and walk over unless you book on a Sunday. The staff was very friendly, the receptionist was very accommodating because I got there a few minutes late. She still let me take my time and gave me a glass of wine which I happily accepted. They don't offer male massage therapists which I wish they had because that's typically my preference due to stronger hands. Let's just say my deep tissue wasn't deep enough. Despite that I left feeling relaxed. My favorite part was the facial. Not sure I'd go back unless they add male massage therapists to their staff. read more

I've been here a handful of times for Brazilian wax and lashes. I usually get nice friendly staff. I like Tanya the most for lashes. Super helpful, skilled and sturdy lashes. I didn't like the other staff doing my lashes, can't remember her name. She was asian, didn't talk much. Lashes fell off pretty quickly. Receptionists were all nice or decent. No bad experiences. I just wished the rooms were bigger or looked nicer. read more

Came for lash extensions + a fill-in, and got my original lashes by Jess and fill-ins by Kiki. Both of them did an amazing job, with a cat-eye look tilting the lashes up near the ends. They were super friendly, and my lashes didn't fall out easily. Just take care of them for the first day at least and they should last. One thing I would say is that the cookies out front were stale, so I wouldn't chance having one! read more

Just got Lashes done by Olga! She was AMAZING!! Definitely will come back for her. She took her time to get them done and really did great. I recommend her ! I also got my Brazilian Wax done by Monica. She did not give me any before or after instruction until I asked. Throughout the session she talked about personal life to ease the pain which was nice. She was a sweet Lady. Later, she came to check up on me couple times overall, not bad. The whole Spa was super loud, super busy and barely any spa music going on. Thanks to Olga who turned on the spa music for me to relax! Still I was hearing people pass by and talking super loud. I feel bad for the people who got their massage done ! read more

Used a pulsd deal for a 50-minute Swedish massage, and it was a great experience! The staff was friendly and welcoming, the facilities were clean and relaxing, and they even had cookies in reception! I loved my massage with Lina - she did a fantastic job. I would definitely recommend coming here again to relax and unwind with a massage. It's definitely worth the price with a discount! read more

Great experience. I would recommend. Massage with Lyna was good. Ladies at the front desk provided great service. We went with a group on a Saturday, they only had 2 massage therapist thus some of us had to wait. During the wait the young lady at the desk made sure we were comfortable. read more

I should of read the reviews more thoroughly. I went for Real Look eyelash extensions. I previously went for the same at a different location. I asked for anyone and I got Olga. First, she never introduced herself and only asked me if I wanted natural lashes. I said yes and she started putting lashes on. It's not my first time, so I asked her if she can find out what the other location put on but she brushed me off. Half way through, I tried to inquire about looking what lashes she put in and she just gave me the mm. I went with it because I thought she was the expert. The lashes were too straight for my eye shape and I'm very disappointed. I had to ask the receptionist for her name at the end. I am not going back to this location after this experience. read more

So first I love this place, my girl Karma has always done an awesome job and does what I ask however with her on vacation I need to find another place. First she does 110-120 lashes, this girl clearly knew i was a client of Karma and did them because I was assigned. I told her I wanted Cat eye and i usually get glam 110-120, she said she would only do 90 because that's what the system said, i said okay however isn't it customary to do what the client wants? I've been going here for more than a year, I know that there would be an up charge, I'm cool with paying for it, then I looked and said after she was done, if she could add more and she said let me see, she fixed the corner after that. I really didn't like her attitude at all, at one point she said " well when karma comes back she can do it for you" really, I was and polite but never again. read more

If I could give this place zero stars I would. I went 2days ago for lash extensions. The woman apparently glued the lashes onto my skin and they were so painful that as soon as I got home I googled how to remove them. I got most of them off but the lashes that remain are still hurting my eyes when I blink. My eyes were burning when she was applying them as well. I was so uncomfortable and couldn't wait to get out of there. Then to top it off the rude technician followed me as I stumbled out, asking for a tip. Stay away from this place! read more

I came here to get my eyelashes extensions for the first time and I must say that I was impressed by the excellent service they provided me yesterday. Starting from the girl at the front desk, who was beautiful, and very attentive to the lady who made my beautiful lashes Carma. She was very patient with my sensitive eyes concerned if I wanted them long, short or natural. The place was clean and relaxing. I will definitely come back! 5stars girls:) read more

Nature Glow Spa - Natural look eyelashes :) - Eyelash Service Near Me - New York, New York

I came here this past Sunday and my experience was wonderful. I called last minute Saturday to inquire about their Groupon promotion and was informed that I didn't have to purchase it through Groupon, I could simply walk in and they would honor it. I met with Heidi who asked me tons of questions in regards to how I would like my eyelash extensions. She was so detailed, so helpful and beyond nice. This is my second time trying this place and I love it. Heidi and I talked the entire time, we talked about everything! She asked if I would like for her to take a before and after picture and I'm glad she did. When she showed me the end results I was beyond pleased. I highly recommend coming to this spa !!! read more

Nature Glow Spa - Before and after photos - Eyelash Service Near Me - New York, New York

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Excellent service! Karma is the best in lashes!! I'm obssesed with my lashes!!! I have a weeding this weekend and I explain Karma I didn't want to much and she did glamours look with a bit of cat eye!! Highly recommended !!! read more

I got the eyelash extension service here and they were great! The place is clean and very quaint. The technician and receptionist were both very kind and warm. It's been almost 4 weeks since I've gotten them done and they still look full. read more

Update: I'm now like 4 years out from one regrettable visit with these people, keep trying to unsubscribe and block them. Still getting ads. It's the gift that keeps on giving. read more

These guys are still selling packages on Groupon even though they closed permanently in October- that's fraud. I am in process of resuming them through NYPD for a package they sold me . Anyone have the same experience? read more

First of all. How do you have five locations and there's only one that provides nail services. In what world does that make sense? I'm glad I didn't buy the Groupon before knowing this, and on Groupon they have their location for nails listed at third avenue when it's actually at prince. Honestly who even knows anymore. I was given the run around between stores. The first girl gave me a number but it turned out to be a guy's number (!!!!!$) Then I try the number they give me on the second round and it's a dead end dial tone The third time I got sent to voicemail What the @&$?!?!! Everyone else seems to have good reviews about this place so I guess that's good but if they ever tell you "our union square location" and you google it you will get the broome st location, not the prince st one which is in fact the union square anyway. Should've taken less than two minutes to book this appointment that never happened but it turned out to be ten. So disappointed. Get yourselves together. read more

I cannot for the life of me understand how you could possibly book appointments and packages knowing you were going to shut down! How dare you be this unprofessional!!! I paid $246 for my package and NO SERVICE WAS RENDERED! you guys charge if we are not punctual or do not show up to our appointments (which I never had that issue because I'm very conscious of ones time) yet you did not open up to let us in for our CONFIRMED APPOINTMENT!!! How could you confirm appointments the day before but close down without calling your clients ????? It was pouring rain and cold yesterday. The audacity! I took a vacation day from work which I won't get back just for this service which is more than an hour away. You guys need to be more professional than this!! I raved about your services to others and this is the price I pay! I am reporting your business! REFUND MY CARD ASAP!!! read more

I've experienced good and bad massages from Red and White Spa from various masseuse throughout many of the location and I've never posted a review, but today's service deserves a review. I received a 50 min deep massage from Anna Marie, and I was so pleased with my service. I highly suggest selecting Anna Marie for a massage she was thorough yet gentle and did not rush! I look forward to my next massage! read more

My experience here was okay, but unfortunate, if that makes any sense. The receptionist was very accommodating with getting me an appointment and was overall very nice, she is such a lovely girl. The spa itself is ancient looking and looks like it's having an identity crisis. The one thing that really irritated me with the entire experience was the back area where you get your lashes put on seemed dirty. The technician putting on my lashes was nice, but the other technician kept coming over while I was getting my lashes put on and they kept speaking to each other in Russian which was super annoying. Isn't this supposed to be a relaxing experience? Furthermore, I ended up getting some sort of eye infection. When I finally opened my eyes after an hour, they were painfully red, and no one seemed to care that they looked like that, so I thought it was normal. Fast forward to the next day, I could barely open my left eye and they were still both very red. I do have sensitive eyes and wear contacts, but my doctor told me I got glue in my eye hence the pain. I don't think it was particularly the technician's fault, but I guess it happens? My luck. I did call the salon and told them what happened and they said I could go back and get the lashes removed. never made it though as I was leaving town the next day. Nevertheless, I guess I just had an unlucky experience, but please don't have your technicians speaking to each other while putting on lashes, unprofessional. EDIT: The owner reached out to me willing to resolve the issue. Like I mentioned not a terrible place to get lashes on, I just happened to have an unfortunate experience, I'll stick to my natural lashes. EDIT #2: Over the weekend I got eyelash extensions at another establishment in midtown and I did not have a reaction nor did the technician get glue in my eyes. I thought it was due to the sensitivity with my eyes, but turns out it was just the horrible technician at Spa Florence. read more

I never write reviews but felt it necessary to warn anyone who might be pulled into their Groupon deal for eyelash extensions: I used to go to the Red and White Spa in Midtown (now under new ownership) for ages to get my eyelash extensions done and was always happy with the results, so when I saw a deal for the Soho location on Groupon, I thought I would give it a shot. The technician was rushed, urged me to get a different curl pattern than I normally do (and I suspect ignored me when I requested to stick with my usual D curl extensions), and glued my top lashes to my bottom lashes on both eyes. To add insult to injury, now, two and a half weeks in, I have lost almost all my eyelashes on my left eye except for 5-10 (of a 90 eyelash per eye package). Keep in mind, the same lashes at their midtown location usually last me 6-8 weeks before they start looking sparse at all. I will be sticking with the midtown spa from here on out. read more

Nature Glow Spa - Lost extensions on left eye - Eyelash Service Near Me - New York, New York

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I got a Groupon for eyelash extensions and as always with Groupons I honestly never have high expectations. However, my expectations were far exceeded here! It's located on Prince St in a really cute part of Soho with lots of cafes,bakeries and juicerys nearby, plus plenty of shopping. I was warmly greeted when I entered and offered a drink. They have strawberry and lemon infused water in the lobby, and the atmosphere was very inviting. Jess did my eyelashes and she was great! Really friendly and explained how to care for them, and very gentle. Plus they came out great (I got the real look cateye lashes). My only recommendation for an improvement would be maybe a change in the lighting. Every room was lit with super bright lights. Personally I find my spa experiences much more relaxing with dimmer lights. It makes for a more serene ambiance in my opinion. Other than that it was lovely! I will definitely be back. I'm very curious about their other services. Hoping my eyelashes hold up as I would love to get them done here again as well. Tip: don't be absent minded like me and come in with mascara on if you're getting eyelash extensions. They DO have makeup remover available but still. read more

A very cute, small spa in the heart of Soho with reasonable prices. Bought a groupon for $99 for 2 massages, originally at $120 for one massage. We arrived early and they allowed us to sit in their small waiting room with various flavored water and cookies for the taking. Our massages were both excellent, catering to our needs and requests that they asked us about prior to the massage. The ambiance was perfect for a relaxing massage setting. Definitely recommend this place for a spa day! read more

I have always had a good experience here when getting eyelash extensions. In the past mine have lasted five weeks before needing a refill. This time my technician was Olga, she was very sweet. I have and would recommend this place for eyelash extensions. **updating my review 4 weeks later** I made a conscious effort to sleep on the right side of my face when I noticed my eyelashes were falling out faster on the left side. Despite this, Im now missing half the eyelashes on my left side. (Photo doesn't do it justice) read more

Nature Glow Spa - Eyelash Service Near Me - New York, New York

This is a small, yet cozy environment to go and relax. Using a Pusld voucher, I got a couples massage. The massage itself was very relaxing, however, I felt like it was a bit soft when it came to pressure. Overall, the value and place was nice and well worth the money. read more

Meh experience. Went to red & white prince st for swedish massage using Pulsld voucher. Nice ambiance, fast check in, but the massage pressure was soft and not very relaxing. Overall good but would not highly recommend. read more

My friend and I had the best massages from Ann-Marie! She is so thoughtful and sweet. Wonderful massage therapist! Told her my friend would be cold, so she brought in an extra heater and blankets to make sure he would be comfortable. Really cozy and cute place! read more