I went there as google search for massage and saw the great reviews last week. I got a swedish…read moremassage for 90 minutes. Yes, as other reviews stated that this place is serene and minimalistic on fancy spa. You enter in quiet place from the busy Manhattan noise. Everyone is courteous from the moment of entry. This is definitely a great hidden spot among the high end stores and tourist attractions. My massage therapist asked the type of firmness and areas of focus. My muscles felt relieved. They have one bathroom for female locker room which is small so I can imagine the wait if there was more than two people waiting to be changed and go the bathroom. I went mid afternoon on Friday and it was fine. I will have to see how it is after 5PM on weekdays. I will be coming again as it was a great massage for the price I paid.

Hands down the best massage I've ever had. "Why?" you ask…read more Buckle up. I ran in FLUSTERED. I was running late from work. Lukkana greeted me and told me to catch my breath. She set me up with some calming tea and brought me to a private changing area with a locker for my belongings. Everyone in the vicinity checked in to make sure I was doing ok. I was worried that because I had arrived late, I would eat up some of my massage time. No siree! They moved my massage to start when I was ready to begin. I booked the 90 minute Nuansa classic massage. You know how some places start the clock before you've sat down and finish the massage early (aka you pay for an hour and it's only about 45 minutes)? Well! That's not the case here! I got all 90 minutes of my massage. The massage itself: not to be believed. Lukkana started by saying "time to relax". And boy did I. Let me tell you one thing about me - I have the most ticklish legs of anyone I've ever met. Usually, when I have my legs massaged, I kick a hole in the wall and the masseuse files for a lawsuit (this is an exaggeration). Well! Somehow, Lukkana was able to work the muscles in my leg without triggering my dainty ticklish reflexes. I was astonished! Then, you know how sometimes you ask for a firm touch and you get jelly hands? Or the other way around and you're walking out with bruises? WELL - Lukkana made me feel immensely relaxed WHILE ALSO really working the tissue. What a novelty. She finished up with a scalp massage, which is truly the way to my heart. 11 out of 10. Would recommend. Thank you so much for making my day.

Had a great time yesterday at sojo spa. First time here with my friends to celebrate a birthday and…read moredef enjoyed the time spent. They have valet parking and we were able to check in and have parking covered due to reservations. They checked our ids and bags and then we left our shoes inside a locker. We headed up and there's 4 floors 4-7. We started off at 4 at the locked room and they are very strict about phone usage in the bathroom which i liked and thought Made sense for privacy but some people were texting and being told to put the phones away. After we put our things away we put our robes on and headed to check out the place. Everything is pretty spread out and nothing was really crowded. We enjoyed the pools especially more than the saunas and felt pretty relaxed. We didn't get food here but i did buy an orange juice which was $6 and good. The infinity pool here is beautiful and the view is amazing. The pools in the locker room are really nice and clean and so are the showers. I took a nice shower before we headed out. I will def return

Do NOT go here if it's raining or if the outdoor area is closed due to weather. They were…read morecompletely overwhelmed and oversold spa access on the weekday we chose to visit. All the pool areas were crowded at 10am, so we couldn't even get in. The saunas were unusable because so many people were looking for a place to go that the doors kept opening every 15 seconds, preventing them from heating up properly. The quiet area with chairs was so crowded that people were using them like lounge chairs on a cruise ship, with one person holding a chair for six people's belongings. It just felt like a complete waste of money to pay for spa access. They are not trying to create a luxury spa experience, just 100% a cash grab. I booked a couples massage for my wife and me, and considering the $500+ price, I expected a luxury experience. We showed up 15 min early, as typically spas at this price point will offer tea, a relaxing environment, and go over where you'd like to focus your treatment before you begin. When we arrived, they told us to come back in 10 minutes, because we were too early. Then, when we arrived 5 minutes before our service, they still said they weren't ready for us to come back; it was a terrible start. I've had over a hundred massages over the past 10+ years, and at the 200$+ price point, this one was in the bottom 5 I've experienced. Just mediocre at best. To top it off, at the end, the masseuse hard-sold the oils/lotions they use, which is a huge pet peeve of mine. I get a better massage at Bergen Spa in Brooklyn for $55, and given there was no high-end experience here, it's the same. I wouldn't come back even if they charged half of what they do. Horrible all around.

Incredible 90 minute massage with Namn I had read up on the…read morereviews before I visited and was happy that the reviews were spot on. The staff is very welcoming. The atmosphere is very relaxing and the service was very thorough and tailored to my request. Also, the price is not outrageous like I feel I encounter so often in the city. I'll be back!

We enjoyed our first 2 visits to Banyan Tree Thai Spa, which makes our 2/19 visit even more…read moredisappointing. Fifteen minutes into our 90-minute couples deep tissue massage, I saw my husband's therapist, Lydia, typing on a lit smartphone while leaning over him. When she realized I saw her, she hid the phone under the sheets. There is no version of this that is acceptable. Texting during a paid massage is blatant misconduct. It didn't stop there. My husband repeatedly asked her to focus on his neck and shoulders and avoid his feet. His requests were ignored. The technique was lazy and mechanical - repetitive forearm circling with little to no pressure, despite requesting deep tissue. He left feeling like he didn't receive a massage at all. When we raised the issue, the owner acknowledged the behavior was "unacceptable" yet offered only a 25% discount - as if actively texting during a massage, ignoring repeated client requests, and delivering a substandard service were minor inconveniences. This wasn't just a bad massage. It was a complete lack of professionalism and accountability. We will not be returning.

My fiancé surprised me with a couples massage here and it was great! He had done a ton of research…read moreto find a place that gave good quality massages and was also clean! We arrived early for our massage and they were able to take us right back. I liked that we were able to fill out the diagram to show where we preferred they concentrate the massage and where we wanted them to avoid. The masseuse confirmed when he walked in and then showed me the timer for 60 min before beginning. The ambiance was perfect and we both enjoyed our massages. They even had a bathroom with a shower and robes/slippers for us to use after we were finished. It's a step above your no frills massage parlor! I would definitely recommend going here for a quality massage!

After my husband didn't have the best experience, I went to try it for myself. From the moment I…read morewalked in, I noticed the calm, welcoming ambience. The team was very attentive, and my masseuse consistently checked in to make sure the pressure was comfortable and focused on the areas I noted in my intake form. I actually ended up falling asleep during the massage, which speaks to how relaxing it was. I will say that, like most spas, the experience can depend on the masseuse you receive, but mine was very positive. I also appreciated that the rooms appear to be set up with couples tables, making it a nice option for those looking to enjoy the experience together.

Such a relaxing place to go when it's cold out in nyc. Not only can you get a fabulous massage,…read moreyou can chill in their hot tubs or simply around them. Definitely recommend.

My mom and I have been coming here for years. I love the water lounge so much. I've always gotten a…read moremassage, but I decided to get a deep cleansing facial this time. Unfortunately, I am very disappointed. We talked about some problem areas and where to do extractions. The facial started out promising but it ultimately ended up feeling like I was just having cleanser and one mask put on over and over. The, "extractions," was very light pressure - she even kept apologizing for how much pain I must've been in, which I thought was weird because I was barely feeling anything at all. And I was expecting some pain because I had some issues I was really hoping to get taken care of. However, at the end of the facial when I finally saw my skin, none of those issues were addressed, and you could tell there had been no actual extractions where we discussed, my main problem areas. There were big black heads and white heads that were untouched... really? This cost me $250 just to be disappointed. My skin doesn't look better in any sense. I have no glow, nothing is cleared up, and I still have all of the problems I had going into this. I hate that I was left feeling like this, because I like this spa and my woman was very kind, but at the end of the day I got up charged for the most basic, non deep cleansing facial I've ever had. I'm left feeling gross and robbed. Trying my best not to spiral and do the extractions myself, but it's really upsetting I didn't get the care and skin help I was looking for.

This is my new favorite spot in Midtown. I highly recommend stopping for a chair massage with the…read moreexcellent therapist here. (John? I think!) If you carry anything heavy around town, drop that load for a few minutes and bliss out before you get going to the next place.

Great service, these ladies are fantastic and very fair prices. My husband and I did a 90 minute…read morecouples massage followed by a 30 minute foot massage which was well needed after several days of walking around the city. I will for sure be making this a must do every time I'm in NY!

I visited SoHo Sanctuary today for their signature massage, and it was such a great experience…read more From the moment I walked in, the space felt clean, calm, and really relaxing--exactly what you want when you're trying to unwind. My masseuse, Holly, was wonderful. She was very attentive and checked in with me throughout the session to make sure the pressure was just right, which I really appreciated. It made the experience feel personalized and comfortable. Overall, everything from the atmosphere to the service was on point. I left feeling refreshed and would definitely come back again. Highly recommend if you're looking for a peaceful, high-quality massage in the city! I visited SoHo Sanctuary today for their signature massage, and it was such a great experience. From the moment I walked in, the space felt clean, calm, and really relaxing--exactly what you want when you're trying to unwind. My masseuse, Holly, was wonderful. She was very attentive and checked in with me throughout the session to make sure the pressure was just right, which I really appreciated. It made the experience feel personalized and comfortable. Overall, everything from the atmosphere to the service was on point. I left feeling refreshed and would definitely come back again. Highly recommend if you're looking for a peaceful, high-quality massage in the city!

I've been coming to Soho Sanctuary for years. I love that it is a small spa that caters to women…read moreonly. It's warm and inviting and everyone makes you feel welcome. I continue to come back as this is the best facial I've ever had. Bibi is excellent. She takes the time to really evaluate your skincare needs and suggests the best treatment for you. She is very knowledgeable but also never tries to upsell you. She has delicate hands, and my skin always comes out glowing. I am always getting compliments on my skin and it's in large part to my regular facials with Bibi.

I purchased a hydrating facial for a family member as a birthday gift and boy was she blown away…read more Booking the service was an ease as I called in advance so I could grab a spot for a Saturday afternoon. The gentleman on the phone was courteous, friendly, and professional and made reserving the date and time a breeze. The day of the appointment we were greeted and asked to fill out a simple form. After my family member completed the form, she was taken to the back by a pleasant woman. I asked what time I should come back to pick up my family member and she was ready at the time they told me she would be. When I asked her about her experience she told me the lady was nice, professional, and knew her stuff. She also recommended some products for my family member. The really cool thing about the experience was that I immediately saw a notably nice different in my family members face/skin. Overall the vibe was cozy and warm. The space is nice and quaint and they have seamoss for purchase. I do recommend!

This spa recently moved from their previous location closer to me so I finally decided to give it a…read moretry. The host/ front desk staff were warm and friendly. I was always greeted with a smile and offered champagne while waiting for my service! I got the 55 min exfoliating hot stone fall special massage with Sian/ Sion and he was amazing. Massage room was clean, cozy and relaxing. I felt comfortable and in good hands. Pressure was good throughout my massage. I felt 10times better than when I walked it and had the best sleep after. I will definitely be back!

The spa here is wonderful. I just wish they let you use the pool…read more I really enjoyed my deep tissue massage. It was worth every penny. I also loved the view and snacks in the relaxation room. The actually spa is small so that could improve but the service was 100%

Best Spa to spend evening with your girl and friends in a romantic manner at reasonable cost…read moreeffective and ambience

I love the Russian spa experience because of the cleanliness but I could never find a Korean spa…read morethat was as clean as the Russian spas that I have visited. Now I have found one. New York spa is immaculately clean and the amenities are off the charts. I have gone back again and again and will continue to go. Great place.

Somewhat frustrating experience here. I came here specifically to get a massage and a body scrub. I…read morecalled before and you can't make a reservation. So, I come and was told even once iam there I can't make a reservation, that I need to speak to Mr. Kim downstairs. So many questions. Who is Mr. Kim? What does he look like? Where is he located? I go downstairs and turns out he's with a customer. I go to the 2nd floor, try the saunas for a bit, get ansy and then check if Mr. Kim is available. He's with someone else. At this point it's completely unclear how to get on the list for a massage, and time is running out so I just leave. The 2nd floor was interesting mix of cold and hot saunas and rest areas. But it's a confusing and frustrating experience to know how to get other services.