rude and uppity to a simple question of a style shoe being looked for , yea you're an orthopedic…read moreshoe place that means jump down someone's throat if they say they're looking for a certain look of a loafer they have seen. Very very easy way to turn away customers

Great customer service and shoes. It's been over 4 years and these shoes are still comfortable and…read moresupportive.

Exclusive Joints!…read more If you're a sneaker head you already know what time it is! I've seen the drop every single time I come to the Harbor but I stopped in this past Wednesday. I already knew my little credit card was going to play big. They have a great selection of new apparel, they have Essentials hoodies that are new. The prices are a bit high, you can get them online for cheaper, but I always support these kind of establishments. Plus they are in the Harbor so I already know they are paying an arm and a leg to be there. Definitely don't mind supporting. Was surprised to see some Kobe's in stock. They literally have a great selection. Worth a look!

this is totally absurd. It's no way that this shoe should've even been available for purchase,…read moretoday i finally decided to wear the shoes as its a beautiful day in NYC and as in tried on left I discovered the big glue defect detachment. I spend my hard earned money just to purchase shoes, especially when defects aren't mentioned and photos doesn't do the justice. I do not recommend anyone purchase anything from this establishment and I contacted the establishment for a 100% refund and no one has replied yet.

DSW is awesome. Every DSW I go to is the same. They always have great customer service and great…read moreshoes/accessories. This trip was for my mother, she needed cute sandals for Summer and we found a pair. Of course I had to buy something. I purchased these cute Crocs Sandals. I am wearing them as I write this. The selection is great. My only real interaction with an employee was at the register. She was friendly, and checked us out quickly. I like this location but I like the DC location better. There are more sales associates on the floor at the DC location that's my reasoning behind that. I'll come here if I am in the area.

The Mount Vernon Plaza location opened on April 16!…read more Interest in checking out the fresh location and a grand opening coupon lured me in today. Organized aisles upon aisles of fashionable shoes felt like I entered Candy Land. I was pleased with the varied styles and selection of designer brands. There is also a substantial selection of dress and casual shoes for men. This section was not an afterthought! The store was obviously clean since it opened 2 days ago. In addition, DSW staff and other customers were diverse, super nice, and complimentary. I bought a cute pair of nude colored sandals and used my $15 coupon. (((All Smiles))) They also had a nice selection of accessories. Welcome to the community DSW!

If I could give a million stars for the fast, gracious service of the ladies in this store when I…read morecame hobbling in on a Saturday evening on my way to meet friends for dinner with a "catastrophic espadrille emergency. " Thank you!

After lunch at Restaurant Eve I was so excited to stop in to Shoe Hive. The selection that met me,…read morethough, was really uninspiring. I appreciated the friendly service but there wasn't anything that truly caught my eye. Does Shoe Hive need a new buyer?

This location is nice because it is not in a huge indoor mall. The space is clean and nice and they…read morehave a little bit of everything from shoes to clothes to gear and for men, women & kids. I came looking for a specific shoe - Wales Bonner Adidas Sambas - which they unfortunately did not have and I know those are a unique style but they did not really have a selection of Sambas, hence the four stars. BUT if they do happen to have what you are looking for, this is a nice store to shop in. Marcus greeted me and assisted me and he was very pleasant, helpful, and sported a huge smile the whole time. Thanks for your help, Marcus, you are a gem!

I went in with my dad to buy shoes and they couldn't sell either of us shoes at all . Piss poor…read morestore

Although there are several DSW shoe stores near my home, I keep coming back to this one! The…read moreinventory in stock is one of the largest in the DMV. Also, they are great sales and prices on their clearance items, which is fully stock with shoes that are more in style and in season; not as dated as some stores. I would agree with some of the comments here that at times when I come to the store, the customer service is a hit or miss. There are times when you are greeted as soon as you come through the door and/or someone ask if they may be of assistance. Other times, it can be crickets and the staff here seem to walk around as if they don't want to be bothered. lol. This does not bother me personally, but I can see how others may be offended, especially when you're spending your hard earned coins in this store. A little customer service, goes a long way.Other than this, I have no complaints. Between the huge selection that seems to be ever-changing and well stocked items for males needing larger sizes, this store is the place to shop for me. For males, there is a huge selection of male athletic, hiking/walking shoes, and dress to casual shoes as well. As for the females, there are plenty of shoes, variety of styles, and accessories (bags, belts, clothing, etc). as far as I can see across the floor of the store. You can't go wrong with this place...imho. Of course, I'll be back. And, I recommend For the conscious buying "shoe lover" --as they call it here looking to save a few dollars or buy shoes on the cheap.

This DSW unfortunately did not have a large selection of shoes and we noticed the prices on some…read morepairs were higher than other DSW locations. We will visit another location or online in the future for a wider selection of products.

I just want to say that whoever is raising or training these young men is doing an amazing job!…read moreEvery time I visit, the guys are always super respectful, helpful, and attentive while assisting customers on the sales floor. The store is also always clean and well-maintained whenever I come in. The ladies are amazing as well! I usually check out with them, and they are always so polite, friendly, and welcoming. I stopped by yesterday just to browse, and they have an amazing sale going on right now! I can always find shoes in my size, which I love because I have a unique shoe size and I'm always looking for unique and different styles. The sale racks are an additional 30% off, which is an especially great deal with back-to-school season right around the corner. Definitely check out this location if you're looking for great deals, excellent customer service, and a clean shopping environment. You won't be disappointed!

Just Do It! I did it. The store is organized and has a decent amount of inventory. The associates…read moreare nice. Mark was very helpful. I told him what I was looking for and he brought me several pairs to try. I found a comfy shoe & purchased it. There are clothing items, including socks, athletic wear, t-shirts, etc. Nike had better options than Sketchers & Famous Footwear. If you join the free Nike member program, there is an additional 10% off the price. Tangier Outlets also has an app for other coupons & savings.

You will find a decent selection of shoes here. The downside has always been the customer service…read more Since the relocation the staff here seem to be less helpful and not accommodating when customers need assistance. Great value, prices are reasonable for what they offer. I prefer to order online and pick my items up to avoid the customer service reps/sales members.

I've never been a huge fan of DSW. Regardless of location, I just never find anything for myself. I…read morestopped by this fairly new location a whim just to see if my mind could be changed. It hasn't. I give up. While the store was neat and well-stocked, the prices just always seem ridiculous. Even the clearance item markdowns weren't all that impressive. It really bothered me the number of soles that it looked like someone had been dancing around the store while wearing the shoes. On another note: The service was commendable and the cashier was helpful. Although I found what I was looking for, I doubt I'll return. __ I eat. @f.hux I thrift. @DCthriftish

Man, this place fucking sucks. I went here to try to sell three different pairs of shoes, one air…read moremax pro set, and two different pairs of Retro 6's that were brand new! On each pair of shoes, they offered me 30$. Just 30!? For EACH PAIR! These guys do not care about their customers they simply just wanna make some money from you without you knowing what you're getting played. I stay out in southeast Washington DC and I made my way all the way out there in the cold, just to get lowballed worse than I ever have before. These guys will just take your shoes for the most minimum price and resell them for 20x more than what you potentially offered them. These guys are snakes, the store is trash, and the employees are never any help. If you plan on coming here to sell shoes, do not expect to leave as a happy customer. Always make sure you read reviews before you go somewhere because now I'm saying I'm not the only one who's dealt with this and more people should definitely be aware about this "local community" sneaker store, that's all bullshit. These guys are just here to Finesse the poor and sneaker ignorant people. Please do not support these crooks. Let these scumbags deal with going bankrupt trying to keep that shopping center rental spot open we're all better off if that store is completely shut down.

i took my tetris pumas to the cleaners they denied me talking bout they didn't want to touch them…read morebecause they had too many complaints about cleaning shoes i was about give up thought about it i'm like my lil sis went to this other place that specialize in shoes and what not and wholly guacamole they came through got my joints looking like new.. not that i wear them much they be in my closet in the box wrapped in paper like i just got them from store FINN AND KENNEDY were awesome if I failed to mention anyone please don't hold it against me the entire staff are the bomb.

I needed something more comfortable because I've been walking more than 7 miles for the past few…read moredays visiting DC. I found this shop via yelp and it had a lot of wonderful reviews. Todd helped me and he was very knowledgeable. He helped me size up on my shoes, and got me some inserts to go in them. I walked out on a pair of Hokas that were sooooo much more comfortable than all birds. He educated me on why all birds isn't for walking long distances. In fact I walked out with two pairs, had to get my husband a pair. I love the friendly & knowledgeable service here. Highly recommend you check out this store if you're looking for ultimate comfort. The lower sales tax compared to CA was cool

Terrible service. Sales person Doug treated me with disdain and condescension. So much so I regret…read morenot addressing it at the store. I've not been treated that poorly at a store ever. Visit time- 8/1/2026 at 10:30 am. When I returned the item my husband had purchased, the female sales person treated me with disgust, acting like she didn't want to touch the unworn item I was returning. How this kind of behavior is OK I'll never know. The store seems to have low standards. Return time 8/1 at 4:58pm.