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    Natural Pet Hawaii

    4.7 (35 reviews)
    Closed 9:00 am - 6:00 pm

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    Alex C.

    It's a major asset for Kaua'i to have this store available to the locals. If I lived here, this would be THE place to get all my pet related supplies from. This is not only because they're only a handful of pet places to choose from, but they do an excellent job - even compared to mainland stores. This store is huge! Aisles are very well spaced out probably because bigger dogs are the norm here and they need room to roam on through if owners bring them. They carry a wide assortment of supplies for pets, but mostly/only dogs and cats. Food and toys seem to have the focus of this store's retail space. You can see that in the pictures I've posted it's quite remarkable how well organized and thorough they've covered many categories of pet needs and some luxuries. Usually when I'm on Hawaii, the establishments are more based on charming than professional. Natural Pet is definitely professional and I felt like I was in a pet store in LA. The food is what first stood out to me as they carry many of the top shelf commercial pet food brands we've come to expect in LA. Honest Kitchen, Solid God, Innova Evo, and others. We spent a good deal of time here, chatted with the woman who was the sole member on duty (she might have been the owner) and we purchased 2 tazlab dog collars that have a no buckle system that appeals to us, as well as two rubber football toys, and a tug toy of sorts. No we didn't have our dogs with us this time around, but since these are items we don't normally see in stores, we decided to grab them and of course show some support for local business. Apparently all the locals are getting to know this place bc we saw maybe 4-5 parties come on through mostly to get food supplies. Parking is ample and there is a dog care facility right next door, not sure if it's affiliated. One of the great things is that it's next to Mark's Place which is a cool place to grab some grub too. Nothing really negative to say, they hit it right on all fronts. I didn't have time to check prices, however on Kaua'i I figure there isn't much choice on paying a premium if you want this level of quality for your pets.

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    3 years ago

    What a nice store. Great friendly clerk, and loves the in-house pets. We miss our puppy. Had to come in get our darling a little something.

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    7 years ago

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    4 years ago

    Have what we need, good quality. Very friendly and helpful. Wish they had pets, at least fish and birds.

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    11 years ago

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    Jennifer P.

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    8 years ago

    Bought a great local made dog collar as a gift. They have pets for adoption in the store which is great. So friendly and helpful.

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    14 years ago

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    15 years ago

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    9 years ago

    Great product selection, trustworthy products, friendly staff. Very happy to have this store on island. My pups love visiting too!

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    15 years ago

    a great store, a much bigger selection than others and very conveniently located in Lihue near the KCC. Jon

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    Ask the Community - Natural Pet Hawaii

    Do you sell aloha print dog collars? XS-S?

    1/23. The humane society shelter used to sell them. My size Small dog still wears her aloha print cotton collar purchased there 11/20. Good luck.

    Where can we find a nice Hawaiian short for our pit mix dog, 40 lbs?

    If you are asking about dog shirts, try Kapaia Stitchery on Kuhio Hwy, Lihue near the Wailua Falls turnoff.

    Don’t See Your Question? Ask Away!

    Review Highlights - Natural Pet Hawaii

    It's hard to provide good pet care and food for your four legged fur babies here on Kauai with limited choices.

    Mentioned in 7 reviews

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    Kapa'a Animal Clinic

    Kapa'a Animal Clinic

    (46 reviews)

    I recently lost my baby girl Mijha. We needed to make one of the hardest decision and We were…read moredevastated. Dr. Bryce, his tech ( I forget what his name is but he's been there a long time) and the staff were compassionate, helpful and informative. I have never euthanized a pet before and I have had many pets in my lifetime. Although our heart was broken, the patience, compassion and professionalism that was shown to my Mijha , my son and I went far beyond what I expected. Mahalo Plenty Dr. Bryce and Staff! Your Dad must be so proud! He has been our vet for many years and our family for one is proud and grateful that you are servicing our community in Kapaa! Mahalo Plenty Belinda Dolor

    For normal appts the techs and vet are friendly, however in an emergency they refuse you care. Get…read moreestablished elsewhere. My first two calls to Kapaa Animal Clinic around 230pm, the woman told me to give my dog Gatorade and that she would talk to the vet and call me back. She said my dog was having common symptoms of eating / drinking something bad and that she'd proably be fine. Her tone and sighs over the phone gave me the impression i was over reacting to common bloody stool issues and i backed down my panic. I trusted her to call me back. I called again an hour later, she had not talked to the vet but she said would right away. Agan, no call back and they closed for the day at 6pm when i called again. I tried to call the emergency line multiple times. I had hope that based on her experience that the woman was correct, that my dog was having a normal stomach problem and could hang on til morning. At 2 am i finally got an answer to come in. But my sweetie died at 2:30am of dehydration. She needed fluids... She most likely could have been saved. They charged me $200 to hand me my dog in a paper bag 2 weeks later. I will never forgive myself for trusting that woman to call me and for trusting that my dog was having common symptoms and would be ok. She gave me her MEDICAL OPINION AND ADVICE THAT LET ME DOG DIE. I was only apolozed to by others when I went to them asking for answers. I was told theyd speak to management about the issue. I was given no follow up from management. I asked again, why didnt she call me back? Why didnt this woman lose her job? Why could no one explain her careless, dismissive behavior? My best friend is dead at 7 years old and she could have been saved. They did not fire her or have her apologize to me. They paid her to let my dog die. They continue to pay her to give us false information and to not call us back while our pets suffer. She will be paid to let your pets die on her watch too. This isn't just about her negligence, but about how the management is responding (by not responding all) not even offering to creamte my girl that died due to their negligence. It is also about how they are probaly treating and overworking their own employees to a point where they are butnt out- forgetting or choosing to not call back a patient that's been bleeding for hours. Why did I not get a call from management or the nelgigent person? Why have I told this story to multiple people in the community and they have replied with their own story of negligence at this facility and they drive double the time to any other vet on island? Why is my dog dead? Why was I so trusting? Why did I let her tone manipulate how to handle my dogs care? I blame them- yes but I also blame myself for trusting the people I have given thousands of dollars to that do this for a living. I am not sure how long I will mourn the tragic and preventative loss of my best friend. I have lost my pets before and been sad but never due to veterinarian negligence. The one place who is supposed to care as much as you and be able to take action when needed. Update: It has been one month since the Kapaa animal clinic neglectfully my killed my dog, no calls from management, no consequences for the women that lied to me and refused my dog care. She still has her job. They DO NOT CARE. I was an established patient and they refused me emergency care during buisness hours and didn't answer the emergency line. Since telling my story, many people have had the same thing happen there. Just the week before, a woman's dog bled out in their waiting room while they refused to bring them back for fluids. This is unacceptable. Please establish your pets at ANY other vet on the island as this one will let your pet die in an emergency.

    Natural Pet Hawaii - petstore - Updated May 2026

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