What a nice store. Great friendly clerk, and loves the in-house pets. We miss our puppy. Had to…read morecome in get our darling a little something.

I've been coming here about eight years for everything my dogs and cat need. They prefer Natural…read moreBalance foods, and this store has better prices than Amazon--and you get a discount for buying by the case! Spacious aisles, excellent selection of products, and the store is always clean and cool. The staff are always ready to help, and it seems like staff turnover is non-existent, because the same workers have been here since I've been coming. It's nice to have staff that are familiar to me and my pets' needs. I also love that they don't sell pets in an effort to encourage adoption. I don't get why others left negative reviews, because what they described is nothing like what I've witnessed. I will keep coming here.

I came to see if there was new fishes that I could add to my aquarium.I came and surprisedly there…read morewas no wait at all for service like before.She came and I told her what wanted and she did great helping me.The only issue is that some the fishes that I wanted was under observation.Its was all good.They didn't want to sell fishes that was infected.

I am very happy to have found Kaitlin and her crew. My 3yr old shihtzu wasn't "traumatized" at all…read moreby her new groomer. After being delayed in traffic, she was able to adjust our appt and finish on a timely basis. This great experience was soured by the unprofessional cashier trainee (Edwin). I just could not believe how he disrespected his wahine training associate, in front of me. I'm hoping this young man will work on his manners, respect for others, and transistion into adulthood successfully.

Kauai Humane Society is a great organization and resource. If you are looking to give back to the…read moreisland while vacationing, you can volunteer at Kauai Humane Society. There are so many great ways to give back. It can be as simple as donating food, donating toys for the dogs and cats, walking dogs, cleaning kennels, taking photos of the cute animals, and even helping with veterinary supplies. It really like the staff that I have met and enjoyed working with them in the past. They are dedicated and wonderful people. If you are looking to adopt, they have wonderful dogs and cats looking for their forever homes.

We decided to take a dog out from Kauai humane society for a field trip. I signed up online by…read moremaking a donation and picking a time slot. When we got there we told them about our plans and they matched us with the perfect dog, Amilea. They gave us a backpack with water, beach towel, treats and toys for her. The staff was very friendly and they recommended brewery we could take her to. Amilea is the sweetest pup who got to socialize with different people on our hike. When we dropped her off she was happy to see the staff. The facility seemed clean. I hope Amilea and all the pups over here find a loving home soon!

Pawrific is fantastic. In light of my kitty having horrible car anxiety Desiree did a house call…read more She took care of my cat's needs and was efficient and fast. Great job!

Friendly, great job grooming, dogs were both super clean and happy! Finished both labs in about 2…read morehours, perfect.

This is a great place ! They do a great job cleaning fish tanks and ponds ! I would highly recommendread more

From the owner: Aquarium maintenance, fish, and supplies.read more

Kilauea Paint and Feed is a great place to buy organic corn feed, cat food, dog food, paint, and…read morepaint supplies. They'll match existing colors if you bring in a sample.

I recently lost my baby girl Mijha. We needed to make one of the hardest decision and We were…read moredevastated. Dr. Bryce, his tech ( I forget what his name is but he's been there a long time) and the staff were compassionate, helpful and informative. I have never euthanized a pet before and I have had many pets in my lifetime. Although our heart was broken, the patience, compassion and professionalism that was shown to my Mijha , my son and I went far beyond what I expected. Mahalo Plenty Dr. Bryce and Staff! Your Dad must be so proud! He has been our vet for many years and our family for one is proud and grateful that you are servicing our community in Kapaa! Mahalo Plenty Belinda Dolor

For normal appts the techs and vet are friendly, however in an emergency they refuse you care. Get…read moreestablished elsewhere. My first two calls to Kapaa Animal Clinic around 230pm, the woman told me to give my dog Gatorade and that she would talk to the vet and call me back. She said my dog was having common symptoms of eating / drinking something bad and that she'd proably be fine. Her tone and sighs over the phone gave me the impression i was over reacting to common bloody stool issues and i backed down my panic. I trusted her to call me back. I called again an hour later, she had not talked to the vet but she said would right away. Agan, no call back and they closed for the day at 6pm when i called again. I tried to call the emergency line multiple times. I had hope that based on her experience that the woman was correct, that my dog was having a normal stomach problem and could hang on til morning. At 2 am i finally got an answer to come in. But my sweetie died at 2:30am of dehydration. She needed fluids... She most likely could have been saved. They charged me $200 to hand me my dog in a paper bag 2 weeks later. I will never forgive myself for trusting that woman to call me and for trusting that my dog was having common symptoms and would be ok. She gave me her MEDICAL OPINION AND ADVICE THAT LET ME DOG DIE. I was only apolozed to by others when I went to them asking for answers. I was told theyd speak to management about the issue. I was given no follow up from management. I asked again, why didnt she call me back? Why didnt this woman lose her job? Why could no one explain her careless, dismissive behavior? My best friend is dead at 7 years old and she could have been saved. They did not fire her or have her apologize to me. They paid her to let my dog die. They continue to pay her to give us false information and to not call us back while our pets suffer. She will be paid to let your pets die on her watch too. This isn't just about her negligence, but about how the management is responding (by not responding all) not even offering to creamte my girl that died due to their negligence. It is also about how they are probaly treating and overworking their own employees to a point where they are butnt out- forgetting or choosing to not call back a patient that's been bleeding for hours. Why did I not get a call from management or the nelgigent person? Why have I told this story to multiple people in the community and they have replied with their own story of negligence at this facility and they drive double the time to any other vet on island? Why is my dog dead? Why was I so trusting? Why did I let her tone manipulate how to handle my dogs care? I blame them- yes but I also blame myself for trusting the people I have given thousands of dollars to that do this for a living. I am not sure how long I will mourn the tragic and preventative loss of my best friend. I have lost my pets before and been sad but never due to veterinarian negligence. The one place who is supposed to care as much as you and be able to take action when needed. Update: It has been one month since the Kapaa animal clinic neglectfully my killed my dog, no calls from management, no consequences for the women that lied to me and refused my dog care. She still has her job. They DO NOT CARE. I was an established patient and they refused me emergency care during buisness hours and didn't answer the emergency line. Since telling my story, many people have had the same thing happen there. Just the week before, a woman's dog bled out in their waiting room while they refused to bring them back for fluids. This is unacceptable. Please establish your pets at ANY other vet on the island as this one will let your pet die in an emergency.