This is our first time here and my daughter is very happy with the results. See before and after photos. We didn't want to pay an arm and a leg for nails so she called several places near us and they were only $35.00 for dip nails. I guess it's the new thing. They said the color will last 3 weeks. The cool thing is they use your own nail and they dry almost instantly. Kelly did her nails. We will definitely come back to her. They are in the bed bath and beyond mall. read more

See all

I got the milk & honey pedicure and it was not worth the extra money. Stick to the regular pedicure! The technician was very nice but they didn't remove my cuticles, didn't remove my calluses, message was little to none, and the nail polish looks terrible! Do not recommend paying more than $25 bucks for a pedi. It's a good place to go for a cheap, quick pedi but do not expect any good service. I wish I could get a refund because it was not worth the money. read more

It was easy to make an appointment for the service requested (dip nails). The person I made the appointment with texted me to say they couldn't do dip and asked if I was ok with someone else doing my dip, and I said ok because my nails were horrible (broken). The overlay was way too thick for me and chunky for me. I asked for a snowflake design and the young lady who did the design was awesome! It was perfect shoutout to Han. Shop looked clean and I appreciated the free bottle of oil for my nails for booking online. read more

I took a chance last week by doing a walk in at Natural nails. I got a gel pedi and mani. Although I liked the aesthetic of the shop and their pedicure options, I was super disappointed by the service itself. It may be my fault for doing a walk-in but I feel any viable business should always make sure every employee is able to serve. First off, the lady didn't even know how to properly cure the gel. She put my hand under the light for 10 seconds at a time. I've gotten my nails done long enough to know that was wrong... I had to tell her myself. My nails literally started chipping by the next day. Second, my nails were so strong when coming into the shop, i don't know if it was her filing job or the gel but one entire nail broke off. Lastly, it's no point in paying the money for the full pedi and mani because the actual massaging part was super mediocre. I won't be making this kind of decision again. read more

Natural Nails & Spa - Gel manicure - Nail Salons Near Me - Midlothian, Virginia

I'm pissed asf!! I went in there tonight hoping to get a nice full set and pedicure. The lady who started on my nails didn't even finish my nails she sent me to get my pedicure where the lady didn't even noticed I had overlay on my two bug toes she was almost done and I asked did she do them she said she sorry I'm not perfect like trying be slick she did them and didn't even file my toes because she was rushing! Not to mention I was already in the damn shop for 3 hrs Now my nails are a freaking mess the nail tech was rushing because they were closing she knew I was upset I just didn't want make scene. I spent $130 for my nails to look a hot ass mess and I live too far this it's a damn shame I spent that much money for nails to look like this. I did not tip! Now I have to come back Sunday for them to fix my nails and feet!! The flowers on my nail don't even look the picture I showed her!!! read more

See all

Very clean business but $60 for a dip with no design on my regular nails and no hand massage seems and bit excessive.

My daughter and I had a great experience here today. She got a pedicure and I got my usual French pink manicure. read more

Natural Nails & Spa - Nail Salons Near Me - Midlothian, Virginia

It's 6/21/2023...I was suppose to have an appointment with MIMI today at 1pm. She texted me late last night and asked if she can do my appointment in her new salon because she wouldn't be at the old salon. I didn't want to drive 35 minutes away just to go to the new salon but I agreed anyway. So now I'm here heading to the new salon and she sends me a text while I am in route asking if I can come 30 minutes late. It's very unprofessional and inconsiderate. read more

Natural Nails & Spa - Here are the messages between MiMi and I. Not once did she apologize for the inconvenience. - Nail Salons Near Me - Midlothian, Virginia

See all

All I can say is - I won't be back here. If you are like me, you probably stumbled upon Mimi's Instagram page and was impressed by her work. So you made the drive all the way to Midlothian to experience the greatness firsthand. Unfortunately, things were not so great. First, all the nail techs show up late. This is pretty annoying, but not a dealbreaker. The first thing you will note is that the place is not especially clean, which is pretty frustrating given COVID. At my old salon everyone who enters is asked to wash their hands. That is not the case here - NO ONE WASHED THEIR HANDS, including the techs. They also reuse files and don't clean the drills. I had to personally ask about these things. Now on to Mimi. She works pretty fast and does a pretty decent job. And yes, everyone wants to go to her. However, I found her to be incredibly rude and condescending, especially when I asked about things being cleaned. Trust me, I'm used to a little attitude (I'm from NY) but this was pretty unacceptable. Because people are waiting for her, she rushes through the job and doesn't really take care. If you are looking for a comfortable, clean experience, I WOULD NOT come here. I am a doctor, and I am considering filing a report with the Department of Health after what I saw today. read more

I really love this location and I usually only deal with my regular lady Lynn but she hasn't been there the last couple times I've went, so I had to let someone else do my feet. Jenny did my toes once and she did a good job. Mimi did my eyebrows okay as well but I do miss Lynn. Yesterday I took my sister into the shop to get a pedicure and her nails done. We had conversations with the techs so they knew she was getting prepared for a wedding. The customer service was great but the outcome was TERRIBLE. Rachel did her toes. They look AWFUL. And it's no chip polish on her toes, so they shouldn't look the way they look at all. Then let's not even talk about her nails. Tom did her nails. She wanted coffin shaped tips with dip powder. The nails are HORRIBLE. The nail beds are super thick but the tips are very thin, so her nails remind you of a duck beak. They are not smooth. They are sloppy and definitely not worth the $110 dollars paid. I think this is terrible service for such an expensive price. Tom seems like he is a newbie and he needs more practice. But they shouldn't charge full price for amateur work. I'll still go here for services with Lynn and Lynn only. I will NEVER let anyone else do my nails or feet. Van and Jenny do good pedicures also but I'm still going to stick with Lynn. I'm super embarrassed by the work they did for my sister and I regret taking her here. And I feel we wasted alot of money for a tragic outcome. read more

See all

Very friendly staff and pretty inexpensive! My nail tech took her time, and my nails came out looking perfect! Will definitely stop by again! read more

I came here after seeing nails by Mimi on Instagram and she had a long wait so I went with someone else and it was this younger boy and he just did a horrible job like he just learned how to do nails yesterday or he just didn't give a crap first my nails are absolutely to short when he trimmed the tips they were much longer the ends were concaved I have to file then MYSELF to correct the shape and when I just asked for a polish over top to cover up the HORRIBLE acrylic laying he did bc I had already complained multiple times she comes over there and tries to round them put that's why I began filing it myself the polish has air bubbles and by the time they were done after telling them how horrible they were they still made me pay $55 for them I called when I got home and asked how I could get my money back and they said I had to pay $10 to get them soaked off or let them cut them for free to get my money back I'm absolutely disgusted with the management here or the owners I will never go here again read more

See all

I went because my usual nail tech was out of town and I went for a walk in which was great! The salon is very nice I like the aesthetic. I was seated with an African American lady and she did the foundation with acrylic. She asked me what shape and length I wanted which was very great because of my job I can't have them that long. When she was finished with the shaping I went to another person to get the design done, which he did a great job on. After the service I paid a total of $75, I felt like the price was a bit too high for what I got done but I can't dispute it. Maybe a few days after the design started wearing off the topcoat starting peeling and the gold flakes started coming off which was very disappointing especially the price I paid for by nails. I would definitely go back but I just wish that I didn't pay so much for a nail design that didn't last a whole month. read more

Natural Nails & Spa - The nail design I got a slanted French tip with gold flakes - Nail Salons Near Me - Midlothian, Virginia

I will never go back. Made appointments for myself and a friend. She waited half an hour, I waited 20 minutes. NO customer service; techs barely spoke English, no offer of even water. My basic pedicure was below par. No scrubbing the bottom of my foot, no lotion on legs/feet. Cut the cuticles okay, slapped on the polish. My friend got a fill on her acrylics, which was okay, but her nails were not shaped as she asked and the polish job was awful. The 'store' is below mall quality, the ladies room was tacky and out of TP (and none in the cabinet, I looked!). read more

Very professional, fast and great work!!!!!!! Great atmosphere and nice people. Clean environment and the cost is very reasonable. read more

Natural Nails & Spa - Nail Salons Near Me - Midlothian, Virginia

I had set up an appointment with Mimi at 4pm online with a deposit. Mimi had me waiting a complete hour and did not even acknowledge me while working on a client ! I had another appointment at 6:00 so I had to end up leaving and asked for my deposit back! Mimi has lost a client I will never step foot back in her establishment again! My time is valuable as well! read more

Couldn't find pricing anywhere so I called and was quoted $46 for a manicure and pedicure; I thought that was super affordable so I made an appointment. After trying to find a color through a small collection, I sat down to start my pedicure; was handed a price list ... manicures 30 and pedicures started at $50. :( read more

I really enjoy having my nails done here. I've been seeing Tommy for about 11 years, and I'm so glad he made the move to this salon. I wear acrylics because I bite my nails, and Tommy is a master. If you prefer the dipping powder (they use SNS) you can see any of their pros. They can mix any color combo! As an added perk, they bring you a small bottle of water and a plate of watermelon as a treat, and their prices are lower than any salon I've been to in the Richmond area. They also give wonderful pedicures. The only negative thing I can say is that Tommy is so popular, I often have to wait about 15 minutes past my appointment time to see him. Otherwise, they seem to have plenty of availability. They also offer gel nails, regular manicures, and waxing services. Highly recommend! read more

See all

This salon is misleading!!!! Mimi is the only decent nail tech there... that's what brought me to the shop in the first place. After my first bad experience, I decided to give them another chance. Was I wrong. I called early on a Saturday for a Mimi appointment. They told me that she was busy but if she became available she would text me. Well I Received a text from her around 6 PM saying she was ready for me. I show up & they claim (mimi as well) that I had no appointment!!! When she clearly had texted me she could do my nails. Terrible customer service. Because I live far from the shop I had someone do them that night and they look rushed, sloppy and nothing like how I wanted them. I will not be returning EVER. read more

I am usually able to book an appointment with Mimi; however, policy has changed to only offering walk-ins. I drive 25 minutes to the salon so that makes no sense for me to continue. In an effort to still support the business I decided I would still give Natural Nails a try thinking there is similar quality of nail stylists. Let's just say I will no longer be coming to Natural Nails & Spa and I'm pretty sure I will be spending another $70 this week to have someone redo my nails smh. read more

Came for a walk in mani pedi. It was quick but I didn't like that my nail tech couldn't understand when I was asking her not to clip my cuticles. Huge variety in color and very clean. read more

I will never come back here after my last experience. Going into a nail salon as a walk-in on a Saturday afternoon always has its challenges. I went to my usual spot, but they told me that I would have to wait an hour. I didn't want to wait, so I decided to try this place again since I had been there before and had an okay experience, so I expected the same experience. When I walked in for a pedicure, they told me to take a seat in a chair. They had several people working, so I thought that although I would have to wait, it wouldn't be too long. I had my feet sitting in the bowl, but no one turned the water on....for 45 minutes. I should have walked out then, but I had already invested my time. The whole time I was sitting there, I was appreciating that my regular salon had told me how long the wait was going to be when I stopped in. I wish this place had done the same. So...after 45 minutes, someone adds water to the bowl and walks away. At first the water was fine and then it was SCALDING. I took my feet out. The guy comes back out and tells me to put my feet back in. I tell him it is way too hot. He says it's not and insists I put my feet back in. I tell him no way. Finally he adds some cold water. So I soak. Then, someone starts doing my nails, but every two seconds he jumps up to answer the phone, take care of other customers, etc. I understand that he was probably the owner, but after the wait, and the scalding water, I was over this place. He apologizes and then spends the next 15 minutes watching the door to see how many other customers are coming in. After all the waiting I did, this was the shortest pedicure I have ever had. He keeps telling me how someone is on vacation, yada yada yada. I suggested that everyone understands how busy nail places can get, but he should have warned me about the wait. Never again. read more

Wow, I couldn't even wait until I got home to post a review, so I shall do it from the comfort of this amazing chair while getting the best pedicure of my entire life. I do not give that praise lightly. Bao should have a line out the door for his massages and thoroughness in his pedicures. But let me start from the beginning... I walked in and was immediately greeted with smiling faces and absolute excellence in customer service. The salon is pristine, the owner clearly takes pride in the atmosphere and comfort of his clients. I was not rushed, and the woman at the front (incredibly friendly) helped consult me into the best manicure and pedicure options for my lifestyle. The natural deluxe pedicure...there are no words. It is the most incredible sequence of scrubs, oils, and lotions. Each step is not rushed in the least. The massage was outstanding. My feet were soaking in a lavender foam. I was in heaven. Not to mention the aroma-therapy neck pillow that I received on my arrival. I haven't even gotten to my shellac manicure yet, but Debbie (?) has been so kind and attentive even while I was getting my pedicure. I have no doubt that I will love this experience as well. Every staff member has constantly checked up on me. They provided me with grapes, crackers, and bottled water. There is no stone left unturned. I am already planning on booking services for my bridal party for my May 2016 wedding. I cannot speak highly enough about the wonderful people here. As a newer salon (June 2015) I hope more people discover this gem and give this excellent establishment more business. 10/10 would recommend to anyone. Don't miss out on this Midlothian gem! read more

This place was very nice! Walked in and was welcomed very quickly! Before I even sat down they brought out a water bottle, grapes and crackers! My nails look great and my nail lady was very detailed! Will return! read more

I went into the salon yesterday, and they have an large sign at the front door, which displays ,IF YOU GIVE A REVIEW ON YELP OR FACEBOOK YOU WILL SAVE $5.00 TODAY! IT IS A LIE THEY DON'T HONOR WHAT IS ON THE SIGN. I TRIED TO TALK WITH THE NAIL TECHS AND THEY BEGAN TO SPEAK THEIR LANGUAGE AND THEN TOLD ME THE OWNER TOLD THEM ONLY DO IT IF THE CUSTOMER GETS PEDI and MANICURE.(My services were $18.00 For a fill in on my own nails no repairs needed and a toe polish change for $10.00).I return to the sign and read it again. I said, politely, that is not what's advertised,they all seemed to have lost their English speaking abilities and spoke only in their language again.I asked for the owners contact information then, the nail techs lost their ability to Understand English. If greatclips advertise $5.99 cuts that's what you get. If a business advertise for a discount that's what they should honor.And make No mistake about this review it's about The Principle Not the $5.00. read more

Natural Nails & Spa - This is a sign they will not honor.If you ask about it they loose their ability to SPEAK AND UNDERSTAND ENGLISH!! WICKED!! - Nail Salons Near Me - Midlothian, Virginia

The best pedicures!!!! Love this place! They serve you watermelon and crackers as well. Not just that but the staff is so nice and very clear to understand! read more

This is my first time here. I randomly picked this place and u. Glad I did. I was seated quickly for a pedicure. The crackers were tasty and the water came in handy to wash them down. The lady brought me a warm compress to put around my neck, which the heat lasted until I was done. I was concerned about getting my feet scrubbed properly, but the guy did a wonderful job. I am definitely coming back. read more

Had a great experience! Relaxing environment, very professional I will be back with my girlfriends Fruit & snacks was a pleasant surprise read more

The people here were quick and respectful. I'm the boyfriend and I didn't mind waiting at this nail salon. They also gave snacks so that's a plus lol read more

This is my go-to place when i am in town, but it has been a little since I visited. I am about an hour away so i dont get to frequent this place as often as i want. My daughter and I both got manis and I got a pedi. The pedi i felt was super short and i felt there was barely any massage on my feet, as i was rushed to another seat right after she finished the polish. The people are always nice and professional, but I have to say that the paint job on both my fingers and toes was terrible. I have barely had my polish on for two days and it has already chipped and there are spots on my fingers and toes which looked like she totally skipped over. I spent $72.00 that day for services and I am deeply disappointed. I have to say that i will not be back. read more

I haven't even finished my experience here and I am already so impressed. I was greeted by a nice young man who quickly seated me and brought me a water and some grapes and watermelon! Wow!! I can't wait to see the finished pedicure and manicure. I can only imagine it will be as great as the service!! read more

This is my go-to place for an affordable, relaxing pedicure. The staff is welcoming and the place is clean and comfortable.

My girlfriend and I were walk ins, they sat us right away for our pedicures and also brought their little snack tray which is a nice touch. Not much small talk, which is the way I like it personally so I can enjoy some nice leg rubs. If I lived here I'd definitely come back. read more

Very underwhelmed since I came because of the good reviews. Salon looked nice and clean. Came during the day on a week day so...very empty. I didn't get offered any snacks or drinks like other guests put in reviews. Manicurist had me sit down but proceeded to finish labeling nails with new colors before helping me. Then she was on the phone several times texting then making a call. She didn't soak nails before manicure or did anything to my cuticles. I won't be back. So many salons on Midlothian to put up with poor service. read more

Great location, walk ins welcome. Great staff, very clean, love the SNS for nails, lasts a month!

Awesome salon!!! Called the day before and got an appointment that was convenient for me. When I entered I was greeted with more that "Can I help you , pick a color" They were so friendly!!! I received a powder dip manicure and a regular pedicure and was so absolutely pleased with the results! It was my first time getting powder dip and I will never go back to anything else. This place will be the only place I get my nails done from now on! read more

Tom is my boy! He is the best my nails always look so good and I get so many compliments I moved to Williamsburg 7 months ago and still make the drive to see him because I don't trust anyone else to do my nails read more

Came in to get my nails done, was asked what I needed and manicurist just looked at me and told me there would be a wait, when I asked how long she ignored me and started talking to someone else and never answered my question. Another two people came in after me and they were told how long the wait would be right away and then I was told I couldn't be taken. Being busy is not an excuse for being rude. read more

Long wait but always pleasant Do great job and watermelon and small bottle of water a nice touch read more

My friend and I went in for pedicures. The lady made us bleed she was so rough. Needless to say I will NOT EVER be going back. Pedicures are supposed to be soothing not painful! read more