Great customer service. I left a bottle of supplements at the register paid for that I didn't notice until later that night. I called the next morning, and they had logged as a forgotten item, and I can pick it up. Natural Groceries is already my favorite store that now has mythical status. read more

Great place to shop for groceries And the service is always great and the store is clean. read more

Come in weekly to shop here. They have done a lot of remodeling and are carrying a lot more products now. It is laid out really nice and is incredibly clean. Staff does wipe down all the carts and baskets if you have covid concerns. They do have masks for sale if you forget your mask. They have a nice supply of fruit and veggies. They also have a great supply of other foods. Some of my favorites to get there are bubbies sauerkraut, veggie sausage, flax milk, mouthwash, veggie jerky, pasture raised eggs, my daughters beauty creams and all our immune boosting supplements we are currently taking. Of course I usually end up getting a lot more than that. I do like that all their produce is organic. I don't do all our shopping here because their prices are higher than king soopers but get a couple bags every week. Bring your own bag or be prepared to use a box! They don't do plastic or paper bags. This is a plus as we have way to much waste happening these days. Lastly right now because of covid you will have to bag your own groceries but it's ok. The clerks are friendly and will most likely be chatting with you. read more

I only discovered Natural Grocers a few months ago and felt like I'd died and gone to heaven! The Cheyenne location has: - super friendly helpful staff - an always packed high quality fresh produce section which is impressive for all organic - clean store - and plenty of variety - Their supplements section is massive! There's only been a very few items they didn't carry but it's so awesome to know that the default is organic and sustainably sourced. And the best part of all is the the prices are exactly the same as in a conventional store, if not better! You can't say either of those things about Whole Paychecks. I can't imagine why anyone who cares about what they put in their body would shop anywhere else. read more

I almost wish Natural Grocers would not have sales because there is a pretty good chance that the item will be sold out when you come in. Most recently, here in Fort Collins, when I came in for the "grind in the store" almond butter it was on sale and cleaned out. When I asked an employee if there was more in the back she said that I would have to come back the next day when they grind more. She did not offer to go in the back and grind some herself. It's across town for me so I will not be making a special trip for that and, anyway, there would be no assurance that it wouldn't be cleaned out again. The store should ensure there is stock on hand when they put an item on sale and, in this case, empower employees to take the extra step when the product is actually available. read more

I come here for the high quality milk and end up doing the rest of my shopping here too. The employee's seem nice. The one girl didn't know what a turnip was and almost charged me for a daikon radish which was way more expensive but ended up catching it. But I'm guessing that happens anywhere you go. Bring a bag or you'll have to use a box read more

Let it be known that each Vitamin Cottage location carries different things. I found some great clove cookies at a different location but they were absent here. Other than that not a bad place to get your healthy groceries. I like their chocolate candy section but be aware that there are similar grocery stores in town that are cheaper. I have been to different Vitamin Cottages that were very poor for grocery selection and then great ones. This one falls somewhere in the middle. read more

This is my new go to place for a quick grocery stop. It is a smaller store but it gives a good neighborhood feel and I am impressed with the selection they have - notably the chocolate aisle :) My luck in the produce department hasn't been quite so good but the rest of the grocery and vitamin options won't deter me from coming regularly. And as an awesome environmental bonus - they are a bag free store!! I wish that other stores would follow their lead. Either bring your own bags, carry it out in your hand or use a box that they offer. read more

Love this place! It has a great selection and the prices are better than the conventional supermarkets. Between WFM Fort Collins and Vitamin Cottage you can get all your organics for cheaper than any other store in the area. Friendly Staff Clean Bathrooms (including one for chemically sensitive peoples) All around great place to shop. read more

Best market ever! We use the water refill station every few days and at only 25 cents a gallon, it's a steal! They have such an incredible selection of vegan yoghurts and dips. We usually pop in to snack, but sometimes get meals. Last visit, I accidentally bought a snack bar for my wife that wasn't vegan. By the time I realized, I threw the receipt out. I went in and talked to Marjo who had just about the best personality I've come across. All of the team members there are top notch. I went and got a replacement bar and the process was pretty painless. You just have to provide a driver's license and sign a small paper that verifies the return. All that for $1.99 but I completely understand that it's a necessary process for returns or exchanges. We will come back always, especially after the love we've been shown. The outside seating table is great and our puppy loves running in the grass. Two thumbs up! read more

Very friendly people. I love that 100% of the produce is organic, and the dairy is all pasture-raised. Great selection of teas. Overall, a store that specializes in having very healthful foods. read more

Natural Grocers you are a lifesaver. This place is so much cheaper than a lot of the other natural health food stores in the area. They have such a vast amount of product, that you're guaranteed to find what you came in looking for. They have a ginormous vitamin and supplement section, where the employees are always happy to help and answer any questions. The produce here in my favorite part. The prices are such a steal. I just got 3 organic avocados about $5, which is hard to beat!!! They also had a blowout steal on organic tomato places for TWO DOLLARS!!!! So obviously I had to buy 4 to fluff up my garden a bit. They have lots of locally made products available, and there are always great sales going on. This place is a must!! read more

I am so glad I found organic Burdock root online because now I can completely avoid shopping at Vit Cott, Natural Grocers. The stockers for both grocery and vitamins are wonderful, truly wonderful, so it is difficult for me to rate the entire store for the consistent experience I have with Vit Cott checkers. But the experience checking out of the store is increasingly traumatic for me and colors my entire experience with the company. Again, my gripe is not with the stockers but the POS checkers. What's up VC? I wondered if the checker rudeness was just at the Longmont store so I shopped at the Fort Collins store and the same thing happened! I've never experienced this at any other store and now I choose never to experience it at Natural Grocers again. Basically, when I get up to the checkout I smile at the checker who finishes tallying up my items. I pay and, if I don't say anything, neither does the checker. I haven't been greeted at the start of my turn. No friendly welcome. Nothing. Silence instead. This is so rude! Yes, I can cover up these people's rudeness with my own greeting and conversation, as I and we all do in most of our encounters in the consumer world. However, Vit Cott prides itself on integrity and ethical behavior. I wanted to see what would happen if I kept silent. Would the checkers provide inclusive leadership? No. At the Longmont store, this happens with male and female checkers. My last visit to that store two weeks ago, a female checker even had the gall to say to me "You're welcome" after being silent the entire time and when I was walking away with my items. Why did she feel entitled to receive a "thank you" from me, I wondered? For the privilege of allowing me to go through a pay process that was void of greeting, welcome or polite conversation? For allowing me to feel guilty for paying for products available at your store instead of shopping anywhere else and, therefore, being a part of the contingent that pays your salary, measly at it is at Natural Grocers? The rude comment was only issued at the Longmont store but the silent treatment at checkout continued at my visit to the Fort Collins store last week. Despite knowledgeable and caring stocking staff and because of the rude Vit Cott checkers, I choose not to shop at Natural Grocers again. I won't say never but chances are pretty likely that my $300 - 500 a month for organics and supplements will go elsewhere. There are plenty of other places to buy organic, natural foods. read more

My absolute favorite place to shop for groceries! Not sure why some reviewers are so down on the staff. I have issues with one clerk, (or rather they seem to have issues with me), but that's ONE person, easily avoided by loitering in the chocolate aisle. Not a reason to snub this awesome store. I love, love, love how they specially label items that are certified gluten-free. It makes it really easy to know what you can buy if you're avoiding that stuff. In fact the whole place is packed with tasty alternatives for people with all kinds of allergies and sensitivities. Also, this store really watches out for you. They have a very high standard of what they stock, often booting products that fail GMO testing or contain certain chemicals. Otherwise, if something you want isn't on the shelf, you can just tell one of the staff and they will either disappear into the back and reappear with it, or they'll fill out a little form and then give you a call when it's available. I've done this before and they really will call you and even hold some back for you if you ask. Best of all the prices are very reasonable, with many things you'd dread buying at a "conventional" grocery store being much, much cheaper. read more

-- Natural Grocers Fort Collins checkout clerk on Sept. 30: Would you like to order your holiday turkey? -- Me: No. I like turkeys too much to eat them. -- Clerk: Well, they really do entertain you before you cook them. I mean, you open up the package and their wings flap all around. I was so grossed out, and sickened by this weird "humor" that I don't plan to return. True, I don't eat meat, but even the omnivores I know don't make jokes like this; they have a reverence for the fact that the meat they eat was once a living, breathing animal who didn't want to die. SO disgusting! read more

This is my go-to place. I am still amazed there is a grocery store that is 100% organic. I think the prices are amazing as far as this kind of market goes. I can find everything I need to exist and it certainly isn't my "whole paycheck" as they might say for another kind of store (which I'm also glad exists because you never know what you might want to pick up). The staff is chock full of personality, and they are always interesting and full of life. They are really nice about returns or if you had a particular problem. The particular area of parking designated for their store is a bit small and congested, but technically, you can park anywhere in the expansive lot for all the other stores if you don't might walking a bit. Also, they have really knowledgable people working in the supplement area to help you find exactly what you are looking for. It's quite a cozy place. read more

Natural grocers is my favorite place to shop. They carry a huge variety of natural, healthy products. Also, the employees are very well educated and extremely helpful. read more

I am so disappointed in the fact that when I find a product that i really like and purchase it from you, when I go back to replenish my supply, you don't have it any more. This has happened twice in the last two months. You no longer have in your Fort Collins, Co, store Solgar Extra Strength Glucosamine Chondroitin MSM with Ester - C and you don't carry the brand of Red Yeast Rice. The ones I got were capsules that were easy to take, now they are great big tablets that I struggle to take. Consistency would be helpful. Will probably start ordering on line direct. read more

The only place that I regularly use my debit card instead of credit as a show of support! These guys have some of the best prices in town. I exclusively buy my milk, yogurt, sardines, and chocolate here, as well as about half my produce. They also have great Bavarian Rye Bread at a good price. read more

I have to object that Natural Grocers (NG) is a "little bit cheaper" as someone else mentioned as opposed to Whole Frauds, errr, I mean, "Foods" (get the scoop on Whole Foods here: http://www.naturalnews.com/042144_organic_spies_whole_foods_market_gmo_whistleblower.html). NG is MUCH more inexpensive than WF! And WF doesn't even have the quality standards that NG has (again, see the article). I've been shopping and aware of both NG and WF since the late 90's when I moved out to Colorado, and NG has been my favorite store since then. They have the best prices of ANY health food store, hands down. Bottom line. And they have the best selection of vitamins than any other store, as well. My only critique about this location is the parking situation isn't the best. Very small lot and the store could stand to have a larger location, as well. Thank you to Natural Grocers for being a great company! read more

Very friendly service and not have had a rude clerk yet. Nice balance between Ft. Collins Co-op and Whole Foods. Like the feel and variety of supplements, coffees, and great specials. Upping from 4 stars to 5 stars. My favorite grocery store in Ft. Collins. read more

I miss this place so much. Friendly staff. Went there a couple times a week until 08/2014. They would run out of greens plus energy bars dark chocolate coating and order me a case I would take a few and put the rest on the shelf so others would buy up the rest. Repeat monthly. Plenty of great selections. I saw the national locations. Open up in michigan and make a bundle you are desperately needed here read more

One of my favs! Friendly and helpful customer service. They have a variety of paleo friendly food :-)

I love Natural Grocers in general, but I particularly love this Natural Grocers. Most of the staff are helpful, friendly, willing and eager to help. The selection of fresh produce, meats, eggs, bulk items, spices and cleaning products are surprising good considering the small footprint of this store. I love Natural Grocers as a company because they set standards about what they will and will not sell. This frees up my time and mental energy, so I don't have to research every item I buy nor worry about whether the food I'm eating is really "organic" and "grass fed". It's a bag-free store, which I love. It makes total sense for customers to re-use product shipping boxes instead of Natural Grocers immediately sending the boxes for recycling. This saves Natural Grocers money too, since they don't have to buy grocery bags (hopefully keeping prices lower over all). As mentioned by another reviewer, each Natural Grocers store customizes their product selection based upon their local demographic. I think this is a good thing because it allows each store to meet the needs of their customers. However, if you travel and go to a different Natural Grocers, it doesn't mean you'll be able to buy the same products. I've had a positive experience with the check-out clerks overall. One can be kind of negative, but this is minor in the scope of customer service. The clerks are willing to call other clerks or managers when lines get long. If they are really focused on their current customer and don't notice the line, when I bring it to their attention, they call someone right away. Two complaints I have about Natural Grocers: 1) they go through phases of having supply issues with some of the staple foods I eat, and 2) they recently reduced their rewards program. It's frustrating not to be able to get the foods I need and it's disappointing not to get the cash-back rewards that I've received over the past two years. But, overall, this is the best store I've ever shopped at. I have no reservations about giving this company and this store a Five-Star Review. read more

Great service. Kim in the supplement section is always a great help. Thanks to her knowledge I'm sleeping again.

Friendly nice place to shop. Lots of variety and reasonable prices.

This store is awesome! Quality! Friendly, helpful, knowledgeable employees. Fresh selections. Keep up the great work!

Great Products at reasonalbe prices (unlike some of the other haelth food stores in town you don't have to sell your car and walk home to pay the bill. I always reccomend Carlson's Lemon Flavored Cod Liver Oil as a supplement for my patients with dry eyes. It is inexpensive and the flavor is not bad. read more

A nice alternative to Whole Foods, which I also frequent. Generally a little cheaper, but still high quality products. I particularly like their bargain bin for produce that is running out of time. Usually still very edible and dirt cheap. Environment is relaxing and upbeat and the employees are very friendly and knowledgeable, especially in the vitamins section. read more

I had a pretty rude experience at NG. I am middle aged, in good shape and I eat healthy. I walked in to look for "LARD"!!! I am curious I really wanted to just look at it and read the package. Lard is being reintroduced into cooking and there has been a lot of talk lately. The clerks reply was incredulous. First she looked disgusted and almost gagged,, then she was speechless as she tried to describe to me how she felt about lard and it's complete lack of virtue. After stuttering a bit, all she could say was that it was not considered a health food and that she did not think they would ever have it on their shelves. I rarely shop at Whole Foods because of the "atmosphere" and I thought that Natural Grocers was an option. I will continue to shop at King Soopers for my organic groceries and Whole foods for the items I can't find at King Soopers. I am amazed at this clerks lack of regard for customer service and helpful information regarding my request for lard. read more