I have been a loyal Pure Lux customer for years and have generally been very happy with the…read moreservices I've received, which is why this experience was so disappointing. I recently had a haircut and, after living with it for about a week, realized I would like a small adjustment. I simply wanted someone to run thinning shears through the bottom of my hair--a quick touch-up that would likely take only a couple of minutes. When I called, Kelly answered the phone and was dismissive, telling me no one had time to help. When I called back to ask for a manager's name, her attitude changed and she suddenly seemed more willing to help, but it did not feel genuine. I was repeatedly told that everyone was booked, despite my request being very minor. What disappointed me most was the lack of customer service and willingness to accommodate a long-time client. I wasn't asking for a new appointment or a lengthy correction--just a quick adjustment following a recent haircut. I would have expected a salon of this caliber, especially with directors such as Amy on staff, to make more of an effort to ensure customer satisfaction. I have always enjoyed Pure Lux and hope this feedback is taken constructively, but this experience left me feeling undervalued as a loyal customer testing out the salon.

All the ladies have always been kind every time I've gone in. I love getting my hair done with…read moreAmber. I've also had a massage and a facial. Clean amenities, kind people, good service. Very surprised at the rating, I'm sure it would be a lot higher. If everyone that had a good experience left a review.

i visited haven luxe salon (suite 12) , which is one of the suites inside of elite…read more the services: wash + blowout i-tip extensions styling this was my first time visiting this salon and i worked with paige. she is incredible!!! she is so gentle and takes her time. she is extremely communicative about what you like or dislike. i've been so scarred from other stylists, but i will definitely visit her again when i am in town. paige is so kind and warm, makes you feel like you've known her a lifetime!! paige is an absolute peach please visit this salon to have a truly enjoyable salon experience!! ‍‍‍‍‍

Took my client here about 6 weeks ago for a shampoo, two process cut and a style. The cut was…read morehorrendous, she didnt even get her split ends od even cut it short enough. She said we'll get it next time. Well, next time came around and my client expressed her concerns. Stylist immediately said " I don't work for free!" That was not what my client was implying. Stylist ultimately said, " I will do everything for free today, but I won't do your hair again." My client refused, fearing what the stylist would do. Stylist male was Sonya Corvette.

Love! Amanda is the best for blondes! Everyone is friendly and helpful. There's no way to have a…read morebad day after visiting the salon.

My hair stylist was incredible and listened to what I wanted! She got me an appointment on short…read morenotice and did amazing work!

I have tried this Salon a couple of times. I was new in town so I looked up their reviews which…read morewere rated fairly high. After giving them a second chance, with two different hairsylists, I cannot recommend them at all. I had my hair colored and cut both times. Both times, I came out of the Salon dissapointed. After one of my salon visits I turned around and immediately went to another stylist to see if they could trim up the mess. I am sorry I disagree their reviews, they were not customer friendly and acted as if I was an imposition. I am not a person who is that picky, known to be friendly, and I rarely write a review, however, I would not return to Style Makers.

This is the best hair salon in the area with the friendliest stylists. It's also a really clean,…read moreupdated salon. I have been going there for 3 years, every 6 weeks. While I only use one specific stylist and choose to stick with her, I believe that overall Style Makers is a great hair salon. They also do great nails there. I've seen several girls after having their nails done and they look amazing. I'm just not one to get my nails done. Definitely my hair though. My stylist is a perfectionist and makes my hair look fantastic. She's also become a good friend. I definitely recommend Style Makers.

Jill cut my hair yesterday & she mentioned she was off yesterday but she went out of her way to fit…read moreme into her morning. She is the sweetest person & she gave off such good vibes. I will definitely be going back to her whenever I need something done. I'm so thankful for her & my hair feels so much better!

Trenditions Salon is great. All the beauticians are very good, and I would recommend any/all of…read morethem.

Sara is great! Flexible with scheduling and craziness that sometimes happens with work schedules…read morethat are fluid for people like me on call 24/7. That is a hard find nowadays at any salon. Cute place. Three salon chairs in their space at the very back of the suites. Shampoo and conditioner are all Paul Mitchell products and smelled divine. Sara's nails helped make the shampoo even better! She's chatty which is wonderful. Felt like a friend from the moment I met her. Cut and style was what I asked for. If I have any problems with it I am to get back to her ASAP. Awesome!

Well after the Virus shutdown these girls are working 7 days a week to catch up with all the…read moreclients who missed their dates over the last six week. Great stylists and dedication to get through this time.

Lonna the receptionist is fabulous !! I am as very nervous to have a new hair stylist, Jennifer was…read moreoutstanding!!! She listened to my style shouted, understood my hair and was so delightful and genuinely kind. I live between two cities and I couldn't have found a better salon or stylist. Definitely recommend the OC!!

Great salon. Very professional and knowledgeable on the latest hair trends…read more This salon is the best in Knoxville!

I absolutely love this salon and Ms. Earnestine and Archie! When I was at UT, this was my salon and…read morehome away from home! Ms. Earnestine kept my hair so healthy and beautiful. I am from Memphis and was pleased to find a stylist in Knoxville that knew how to style and maintain the health of my hair like I was accustomed, and to be honest, even better. The atmosphere was always friendly and welcoming. I went once a week and looked forward to my appointments to relax and laugh! Thank you Bates Barber and Salon for taking care of my hair and me!