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R & Co Salon - Ross the Boss Inc - Terrible job

R & Co Salon - Ross the Boss Inc

2.3(3 reviews)
0.7 mi

Please beware! Esther completely ruined my hair color. I had an appointment for a full highlight…read moreand she did not let my hair lift properly. I asked for a second highlight and again it was not lifted to a proper color. After 2 purple shampoos and a toner my hair was still left blotchy and orange to which I told her it wasn't okay and esther acted annoyed and told me "there's not much else I can do" after 3 1/2 hours in her chair I had to just leave and make an appointment at a real salon to get a color correction costing me $240. While the "manager" called me back the next day to say she would give me a refund the call only lasted 46 seconds where she said she would provide me a refund but asked no questions to as what happened or who did my hair. Offered no apology for the time wasted or the extra money I wasted getting my hair done or the fact my scalp was left raw and potentially my hair could have burnt off

Been there 40 years. Never again. Messed up my time because one person scheduled it and then…read moresomeone else rescheduled but put in a different time unbeknownst to me so then I end up showing up at the wrong time. I complained and then I was accused of being rude , no accountability on their lack of communications. No manager to report to or call me in return to see what had happened. No customer service for someone that was giving them business for 40+ years.

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R & Co Salon - Ross the Boss Inc - Thank you Esther

Thank you Esther

R & Co Salon - Ross the Boss Inc - Incorrect hair highlight

Incorrect hair highlight

R & Co Salon - Ross the Boss Inc - Horrible hair

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Horrible hair

Salon 327

Salon 327

2.6(9 reviews)
2.8 mi

Let me start with the fact my hair is to my waist. I needed a trim and wanted highlights. With my…read morehair length, I knew a bad salon would cost me 5 years of growth. That being said... SALON 327 IS AMAZING!! Haley spent a lot of time taking care of my hair. I now have beautiful red hair with amazing highlights!! She is light handed and it was such a joy to have her as my stylist! Everyone else there was just as wonderful and I loved my Girl Day! You can trust your hair to their hands, relax, and enjoy your time there. You won't be disappointed!

I went here requesting permanent beach waves large ones. Was informed those big curls are by…read morecurling iron which sucked but okay. Then I asked for copper hair and showed a picture. Was told okay and got auburn at best. So now I look like a burgandy clown and this was before christmas portraits for the family. To insult me further, hair dresser assured me it would lighten after washing. I explained it was too brown and was told it would look fire engine red. Place did average on the hair cut. Bangs were not inverted V shape like i wanted, even after showing a picture. So expensive and so disappointing. I rarely get to have my hair done. I guess you gotta spend $500 to get an honest salon. I'll just dye it myself once this garbage washes out and thank god it does. Oh and wasn't even asked about that, just decided to do demi-permanent. Which I'm glad it is since it's botched but still should have been informed BEFORE applying.

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Salon 327
Salon 327
Salon 327

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Ulta Beauty - hair - Updated October 2026

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