beautiful work & the atmosphere was great:) I absolutely love my hair!!!…read more Cannot recommend enough and I'll definitely be back!

Michael is amazing! Best haircut I have had in years. Every section blended into the next.read more

Edited to add: I spoke to Shannon, a manger after this…read moreposting. She was really accusatory and defensive about my original comments. She repeatedly said I was trying to be "malicious" in my leaving an honest comment/review about my experience. She said my review was uncalled for, and went on to treat me disrespectfully on the phone while I just tried to explain what happened. (I'm very anti-confrontational so I felt really anxious by this behavior.) She kept talking over me, around me, making up excuses for everything that I see experienced and made some harsh comments directed at me. When she asked why I didn't address my concerns in the store I told her that HER response in that moment is the exact reason why I didn't say anything. I'm disabled, and in a high stress situation (like she was making it) cognitive challenges tied to my disability are exacerbated. I explained that her belittling me and blatantly accusing me of doing things I didn't do like pulling on my polish for the sake of bad photos, exaggerating, and "being malicious" would have really made the conversion incredibly hard to deal with in person with in person. I told her it was even really hard to deal with it/her even on the phone; her belittling treatment was exactly WHY I did not say anything in person. I also explained again that I filled out their survey and waited weeks for a response. I had tried to give them a chance to contact me before I left a review. Once again she didn't believe me and told me I was malicious. After many, many minutes of feeling like I was being talked down to by an angry parent she finally suggested I come back to another location and try someone else. (Her suggestion, I was not looking for any compensation.) I did, yesterday, and that experience was a BILLION times better. I'll leave a glowing review on that location's page here shortly. Lesson learned... Don't try and leave honest opinions online about this business unless you're prepared to be talked to and treated like a naughty 6 year old, and to esentially be called a liar over and over. Managers need to take responsibility for when things go wrong. Not blame the guest and make up every excuse in the book to cover them up. -I know now they're excuses by the significantly better experience I got from their other location where she did everything above and beyond!

Natural Alternatives has started to require a credit card on file, which is their prerogative of…read morecourse, however; I made an appointment at 4:00pm for the next day - called to cancel the next morning because it was for my daughter in Ohio coming in from college and ride canceled. They charged my credit card saying inside of 24 hours-well it would be impossible to cancel inside of 24 hours - the appt wasn't even on the books that long! I am a 20+ year customer which apparently has little meaning to them - I will not be returning. In addition, since covid, every time I get my hair cut - the price has increased for one reason or another and WITHOUT ANY NOTICE and as I check out it always costs more- I am getting the same haircut I have gotten for years, from same stylist, but now it costs $25 more for what? I'm not sure what kind of haircut you can justify $75 dollars for and then want a tip on top of that?

first time with Joyce and absolutely loved it. She did exactly the cut I was looking for. Great…read moreexperience!

Well after the Virus shutdown these girls are working 7 days a week to catch up with all the…read moreclients who missed their dates over the last six week. Great stylists and dedication to get through this time.

I've been going here for years, at this location and the last one off Sutherland…read more I get a consistently great cut with plenty of ample fun conversation thrown in, thank you Mandie. Never snooty and definitely not uptight. I've seen celebs pop in and out of here over the years, so they have a great reputation with people who need to look good for a living. This is not a country club salon, more hip and trendy, with decor that is more fun than serious. Venus Salon rocks!! I've been to the local cheap cut joints (if you don't mind a wait), and you just never know what you are going to get. I've been stuck with spaced out post teens and angry old men and women. They work at minimum wage for the man and it shows. You get what you pay for. 95% on time (appointments only for me). If Eric or Shannon step in expect the same great service. The rest of my family goes here and its not always easy to please teens and everyone else but this place does. Mandie nailed the style from day one and I immediately received complements at my workplace. Count me a fan.

Love this cozy salon. Eric is fantastic and the whole crew treat Customers fantasticread more

Cori has changed the way I feel about haircuts. After many traumatic, or at very least,…read moredisappointing, cuts over the years, I always enter the salon with a bit of anxiety. One visit has transformed the way I feel about my hair. For the first time, my hair has been cut TO ITS NATURAL SHAPE AND TEXTURE! This seems like a trivial remark, but even I myself have a hard time understanding what the heck my hair is doing, and yet Cori was able to work WITH it at the first interaction. I now have a cut and style that I LOVE and I don't have to fight with my hair every day, because my cut works with it naturally. Seems silly, but finding Cori has been life-changing.

Go see Tara! She's the best! I live in Chicago, but her haircuts are so good, I wait until I'm back…read morehome in TN visiting my family to get my haircut, just so I can go see her. I have long, naturally wavy/thick hair and she just knew exactly what to do. And not only is she super friendly and fun, (like everyone at the salon) but she will give you exactly the haircut you ask for. And you will leave feeling (and looking) like a million bucks!

12/10 this place is amazing!! Jade is a fantastic colorist. The whole staff is warm and inviting. I…read morerecommend to anyone!!

Salon Hair Expo is fabulous! Every stylist there is superbly talented! I will never go anywhere…read moreelse!

I went in to get my hair dyed (quater dye) and Kayla did amazing! The staff was friendly and it was…read morevery clean!

Loved what Michael did to my hair. I brought a photo with me so that I knew he know exactly what I…read morewanted & he took care of the rest. I found Michael and the entire staff that I interacted with to be friendly, accommodating and inviting. If you like Aveda products, and I definitely do, the salon has a huge assortment to choose from to bring home with you. They also do nails, massages, and facials, which I will definitely be back to try one in the near future. This is my first time here, and I plan on making it and my regular hair salon. I really couldn't recommend it more. It is located and renovated house and easy to miss the first time if you don't know where you're going, however, Apple Maps will take you right there if you're paying attention, which I was not apparently.

Excellent service and attention to detail. Expert stylists and color experience. Superb nail…read moreservice too.