My spa day was a gift, and the facial and massage were genuinely wonderful -- that part I can't fault. The mani/pedi, however, was another story. I came in with dip nails. At check-in, I was told the salon could remove and redo dip, but once I was seated, the technician assigned to me couldn't, so I had to switch to gel. My package also included a full spa pedicure, but what I received was essentially just a polish -- no leg massage, no callus treatment. When I asked about it, I was told the tech had switched me to a gel pedicure, which doesn't include those services. I wasn't informed of the change beforehand. If I had been, I wouldn't have chosen a gel color, because the spa experience was what I had been looking forward to. The dip removal was rough. The tech struggled, my nails were left hacked up, and my tips dissolved in the process. I was told they didn't have the equipment to fix or replace them. After about an hour, I stopped the service because it was clear I'd need to go elsewhere to repair the damage -- an expense of roughly $100 on top of what was supposed to be a relaxing gifted day. The manager did waive the charge for the mani/pedi, but insisted the amount remain as a credit for a future visit rather than refund it. Since the spa day was a gift and I don't hold the original gift card, that credit is of no practical use to me -- and it doesn't offset what I'll spend elsewhere to repair the damage. Their position was that I should have told them ahead of time that I had tips. I did disclose my dip nails at check-in, and I wouldn't expect a nail salon to need advance notice to handle tips. Honestly, the manager's attitude and unwillingness to meaningfully make this right was as distressing to me as the damage to my nails. I won't be returning. If you're booking a facial or massage, you may have a fine experience. For anything nail-related, I'd recommend looking elsewhere. read more

Clean and beautiful inside. I love that they have a private women's locker room and waiting room. I really enjoyed the steam shower (couldn't figure out how to turn it on) but the girl at the front desk helped me. I was bummed because I booked a smashed here so I could use the sauna and of course it was out of order. But at least they had a steam shower. I got a hot stone massage and feel like they weren't utilized enough. I wasn't a big fan of the person who gave me the massage but I'll be back to try someone else. read more

Spa Visage - Day Spas Near Me - Knoxville, Tennessee

Great shampoo and cut by expert stylist. Love this place and will return regularly. Just amazing!

I've been coming here for a few years now and I absolutely love the service and the amazing Esthetician's. They pay close attention to all my skin needs and provide great recommendations on products that would benefit my skin's health. read more

I got a massage here, and my massage therapist was excellent. She communicated very well was quickly able to determine the areas that needed a therapeutic touch. After my massage I was able to partake in some of the amenities like the sauna, and shower. One the showers apparently works as a steam room, but I was unable to figure that out. I wasn't aware of the spa hours and stayed past closing time (which I learned after the fact, opppsss!!!!). The staff never said anything and graciously allowed me to finish my spa experience. My only complaint is that the sauna and shower never got hot and there are other spas in town that offer more amenities at a comparable price. That being said, I will return because the staff were honestly amazing. read more

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I surprised my mom for her birthday and she absolutely LOVED her massage. 10/10 would recommend massage therapist Barclay! Going to book myself next! read more

Love to love myself... today I was pampered with a spa facial and dermaplane. What can I say but Aaahhhh. First time seeing Amanda and she did a terrific job. The spa is fresh and clean. Friendly staff, nice amenities it's a great place. Go get cha self pampered up! read more

Had a great experience!!! Suzanne was my provider and she did an excellent job!!! I will definitely be back and recommend read more

I'm very pleased to share that I was contacted by Trish (business manager) today & she apologized for the mishandling of my appointment cancellation. She was very kind & helpful. She assured me that I would not be charged for the cancellation. I really appreciate her prompt response & resolution. I will be rescheduling the appointments & look forward to the experience. read more

Locker room spa atmosphere Let me start by saying this review isn't reflective of the staff. The front desk employees were efficient and friendly. The massage therapist was professional and gave a great massage. This review is solely based on the lack of a "spa" feel. I've been a sporadic customer for years. This was my first visit since they renovated the spa and I was sad to see basic "spa like" amenities were removed. You're no longer handed a robe or sandals, it's now a grab and go off the shelf experience. The women's area no longer has a large curtain for the changing area and only offered two chairs, which isn't conducive for multiple women to sit and put their shoes on. Maybe they're now catering to a younger generation that can stand. There was a tiny, and I mean tiny, area that offered a single seat, with a small curtain, for privacy to change. The two bathrooms were the same as always, and only offered a single hook for a handbag; again no where to hang clothing. I was shocked by the lack of hooks for clothing and lack of consideration for modest guests. I guess they assum women like to parade a'natural and drop our clothing on the floor before putting it in a locker. It had a locker room feel and in no way felt like a luxury spa experience. The new gathering room was also lack luster. The chairs weren't comfortable and most were a challenge to get out of if you were larger or had mobility issues. Don't expect soothing water sounds or a cozy fireplace feel or a "spa" like experience, grab your Sam's club water and prepare to sit on the edge of a drab gray chair. After driving 75 minutes, I was disappointed in the drive through experience and sad it no longer had a full day spa feel. If you you're looking for a good massage without a luxury feel, give it a try...but skip it if you want a full relaxation experience that includes a cozy gathering room and a luxury changing area because it's sadly missing. read more

They shouldn't offer acrylics and nail art if they can't do them well. waste of money and time read more

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Go here for your mani's and pedi's! I have been going to Whitley for over a year. She does a great job on my manicures and my pedicures! I love how they look and polish last until the next appointment. All the staff is really nice. Front desk knows me and is super professional. read more

Just got a massage there & I was in so much pain the whole entire time and could not enjoy myself. I let my therapist know that it hurt, and she told me it needed to be done to relax the muscles. I have been here quite a few times and have recommended to friends and family but I do not think I will anymore. Not only that, my therapist talked the whole entire time. Overall very dissatisfied. read more

I feel rotten that I don't remember the names of our MTs, but my husband and I had a PHENOMENAL couples massage yesterday! The spa is sanitary, staffed with AMAZINGLY kind people, and it seems apparent that this business is still doing well during the pandemic due to their attention to detail and cleanliness. The sauna and steam room was closed, which I can live with because of everything going on. The massage was incredible- can't recommend it enough. The hot towels, what I think was biofreeze on my neck, and the awesome hands of my MT made this a great first massage experience. Can't wait to return! read more

Locally owned and operated which is a great thing. I have been enjoying the spa for well over 10 years and had one bad experience so far. So I am only going to let the one bad treatment out of so many good ones only put a small dent in mine:). When you book a service try to get a feel for the experience of your service provider. Turnover seems to be high and it shows with my latest appointment. Also they were pretty booked and only had a 30 minute massage to add on to my facial. Who does a 30 minute massage? That is just the warm up for the main course. So I would say plan ahead to get that 60 or 90 minute treatment. Also I do wish they had more packages to chose from with a break in price for the splurge. It's hard to justify a $50+ manicure on top of my $130 facial. But if there was a hot stone treatment and a salt scrub - count me in. read more

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Wow. I'm constantly traveling for work and had a lot of stress knots, sore muscles, and dry skin from all the flights and lack of sleep. I scheduled a 90 minute massage and the Ultimate Facial and even with expectations as high as mine were, I was still blown away. The facility is beautiful, truly a zen oasis in the middle of Kingston pike. The staff was friendly and helpful, and all the added amenities before, after, and between devices make this spa a standout. My massage with Katie was fantastic, and I left feeling lighter and ready to take on the week. The highlight of my trip though was my Ultimate Facial with Meg. She was professional but very warm and made sure to figure out what my expectations were for my facial before making suggestions. She took the time to address any questions or concerns I had about my skin (I'm a newb so there were plenty) and I felt completely comfortable the entire time. I had to go straight to an event after and everyone commented how fresh and bright my skin looked! The physical results were amazing, but the confidence boost was priceless. All around it was a fantastic experience in a clean, inviting, and professional setting without any of the intimidation or awkwardness of other spas. If you decide to treat yourself to a facial, ask for Meg. You won't regret it! read more

I really enjoyed my massage on 1/9/19 and Heather was very good. She got some of my kins out of my shoulders, back and neck....She was easy with me and not hard at all..Others in the past I tell them to be easy since I had shoulders done, surgery. I will be back to see Heather again. Since the place sold , I did notice like new staff and only water in the gathering place, no nut mix..but I am happy to still be a client. I see Cookie in the summers with my pedis...she is always good. Thanks KIM read more

Terrible massage. The therapist smelled strongly of cigarettes and only gave me 40 minutes of my 1 hour massage. I thought they were redeemed when the manager credited a full one hour massage back to my account. When I called to rebook, I was told that their prices went up and I could only have a 30 minute massage with my credit. Not happy as this was a Mother's Day gift to me from my husband. read more

It's been a while since I have received services at the spa. It used to be one of the nicest places in Knoxville. Well not anymore....not impressed. It's very outdated...amenities are in poor condition. The place was not even that clean. On a positive note my massage was amazing! read more

I came here for my first pedicure in quite awhile and was very excited. The spa is in a strip mall and doesn't seem that great from the outside, but when you enter you are greeted by a line of black-smocked front desk attendants, who efficiently check you in. The space is modern. I only saw the nail service area, but it was efficiently designed. There were lots of Essie and Opi polishes to choose from. A friend gave me a gift card to use so I decided to go big. I got The Ultimate, "Our most luxurious nail service includes a mineral mask followed by a paraffin treatment. The experience your hands and feet have always dreamed of." A lovely lady named Monica performed my service. She brought me water. Turned my massage chair on. She performed all the steps over the course of an hour and 15 minutes. It was lovely and relaxing. Monica was thorough and asked me how each step was feeling. My feet are human again. While I loved the whole experience, I did find it to be a little expensive. I could not have done it without the gift card. So while I'd love to become a regular, I'm not sure I can. Sad face. read more

Love this place. I've never had a bad experience here, but I had the absolute best massage of my life there yesterday. The fruit water, scented hand scrubs, and little amenities are an awesome touch for your overall experience for whatever you book. The changing room has showers, a steam room, and sauna that you can use. I'd recommend arriving early, using them after, or BOTH! read more

This company is all about pampering their clients, well done! Massage by Lindsay was amazing, she cares about who she is taking care of & does a great job! Manicure by Drew, the first manicure I've ever had, was superb, she is so sweet & professional. Guys-a spa day is the best gift for your lady! Ladies-you'll fall in love with this place, they really know how to pamper their clients! P.S. They offer a couples massage too! read more

I have had two massages at this spa. I had a wonderful experience with both. They are remodeling part of the spa. I enjoyed the experience. The cost is equal to the quality. I plan on returning. I feel it is fairly priced for the experience. The staff are generally very helpful and pleasant. read more

Cherry is literally a miracle worker. I go here once a month, for about a year and a half now, to get my eyebrows waxed and I don't trust anyone else. She understands the natural shape of an eyebrow and doesn't try to make them something they are not... and this is huge! I have had a manicure with Drew and she is great. I love this place! read more

Its Covid, so massages are not recommended, but I woke up with severe neck pain and had a 12 hour drive a head of me. I asked them if they were open and taking clients and what precautions were they taking for COVID? They answered the phone, gave me great rates, and made me very comfortable with their Covid precautions. The massage was great and the masseuse was able to work out the knots in my neck, and even used hot stones for free without me asking as it was really tight and tense. Will definitely stop by again the next time I am passing through. read more

I had the worst massage of my life at this location last night! Raeann is inexperienced and disengaged. She huffed, puffed, and sighed the whole time. It was just bad! I'm not sure if she was tired or just did not want to be there but it made for a bad experience for me. The bad thing is, it was a 90 minute massage, so before halfway through I was contemplating just leaving. Seriously will never go back! $115 and I felt worse than when I walked in. Definitely not the relaxing experience they advertise! read more

This place is my favorite place in Knoxville to get a massage. The staff is so friendly and the environment is so soothing. The owner is always in there and is the sweetest thing. She's always striking up conversations and complimenting the customers. The massages are phenomenal as well. I literally almost fall asleep every time. I recommend the hour massage because 30 minutes just isn't enough. read more

Suzanne does a great job in the facial department. My only helping my face, but helping me to do a better job. The entire thing is so relaxing that you forget it's a facial not a relaxation session. The rest of the staff is always friendly and kind...even when you come out with crazy hair from the band you wear. See you kids in a few weeks. read more

Spa Visage - They have a laser and they tempt me with @magpiescakes AND Holly's candied bacon! @visage_salonspa you little imp! #bacon - Day Spas Near Me - Knoxville, Tennessee

Will not go anywhere else Have been getting regular pedicures at Spa Visage for the past 3 years. Special shout outs to Ginger and Becky, but everyone there has done a great job. The experience itself is a relaxing one-hour getaway, and at the end my feet look and feel fantastic. read more

I've been going to Salon Visage for 4 almost 5 years now. There I have found Alison and Gabriel. Between the two of them my hair is in the best condition it's ever been in (even when I choose to do wild colors). I have never loved my hair until I started seeing them and I have reach a point I won't let anyone else style it. I love it so much when it came time to choose where my hair and make up for my wedding will get done I set up for a stylist to come and do my make and all my girls hair and make but my hair... my hair will only be done by Gabriel. I will go out of my way on my wedding day to have him do my hair I trust him that much. read more

I visited Spa Visage for the first time yesterday. I recently moved to Knoxville from L.A. I saw Cherry for waxing and I cannot recommend her more highly! I am an absolute wimp when it comes to waxing.. I have a very low pain tolerance. Cherry was so personable and literally gave me a pain-free wax which I thought was impossible! I will be a regular forever! I'm so thrilled to have found her after years of nightmare waxing appointments elsewhere! read more

My husband booked us a couples massage for our anniversary and we got there and not only was it booked for the wrong day, we still did not get service. Our appointment card had the right time and date, but it was an error on their end. We use them quite offten but not anymore. Our anniversary morning did not start off right thanks to salon visage. read more

Okay, almost 5 stars, and with the choice it would have 4.75 stars. Sara, Anne and Cookie made my "me" day PERFECT with brow wax, massage and mani/pedi, respectively. The snacks, beverages and wonderful pampering care and atmosphere made for a super day! My tiniest complaint is the pedicure room set-up. Years ago when i came to the spa, the chairs reclined, had amazing massage options at the touch of a button, and were easy to get into and out of. The current chairs don't recline, the massage feature was hard to understand and not great once you did understand. That being said, Cookie gave such a super spa pedicure that I totally forgot about the weird chair. :-) Sara's eyebrow wax was fast, painless and perfectly what I asked for. Anne gave the perfect relaxation massage, but also listened to my therapeutic needs as well. Plus, the other social ladies and I had a ball interacting during nail time. :-) read more

Sara is wonderful! She very friendly and easy to talk to. She does an amazing job keeping my eyebrows is shape.

I get a massage 2-3 times a year and yesterday I finally used the gift card I got for Mother's Day. Barclay was my masseuse and he was wonderful. He really listened to what I said and for the first time in months the pinched nerve in my arm is not hurting. I felt so much better that instead of calling my doctor, I scheduled another massage, with Barclay, next month! The spa itself is very clean and comfortable! read more

An outstanding experience. This was my first massage ever. My wife purchased a gift cert for us to get couples massages. When enter the establishment they were friendly and helpful. They took us back to men's and women's changing rooms where we changed into robes. Then their is a very nice and relaxing waiting area. Our two massage therapist came back to get us. They were excellent. The couples room is relaxing, comfortable and perfect. Our massages were absolutely amazing. I will be back many more times. read more

Had a grat Facial with Amanda. I was overdue for some pampering and it was fabulous!.

This was my second spa experience, but first time at Spa Visage. I got a Swedish massage, facial with glycolic peel, and manicure. The atmosphere for this place was great, and there were cookies, nuts, and cucumber water to drink if you got hungry. I also liked the huge wall of Essie nail polishes that had tons of colors to choose from. The services were great, but they are a little pushy with selling their expensive products after you're done. I recommend this spa, but look for Groupons to save a few bucks! read more

So I've had a handful of Brazilian waxes performed here. Cherri is amazing. The most pleasant experience you can have under the circumstances. On a pain scale 1-10 Cherri keeps it at a 3 for me. I saw Sarah yesterday and it was the worst waxing experience I've had. I'm bruised. My pain level was a 10 for every strip. I needed everything removed and there are strips remaining that I still can't take care of bc of my sensitive skin. I gave the facility 3 stars bc Cherri is the best I've ever had but yesterday with Sarah was a nightmare. read more

I have been going to Visage for almost 4 years now. I have had nails, massage and facials and have never been disappointed. Cherry is the best! She is a wax specialist but she has gives me the best facial I have ever had every time I see her (and I'm an esthetician so that says alot!). Make sure to go early so you can shower, use the steam room (which could use an update) and read a book in the lounge before your service. Turning your hour massage or facial into a 2 or 3 hour experience is what makes this place better than going to a salon. read more