I had requested for an appointment online and sent them a message via the website. It was after…read morehours but never received correspondence or a call back. Just went back to the classic, Visionworks. I work 10 hr shifts M-F. It would've been awesome if they were accessible online.

Had a good experience at this location. Normally I go to the location in Avondale. Both have been…read moregreat to me. Quick and efficient throughout the whole process. They had all my info on file so it made the paperwork process quick and easy. Thank you Vision Wellness

Okay, Dr Beth Pyle-Smith is simply a God send. I was supposed to provide this review about 6months…read moreago. To make a looong story short, my husband went to her practice because he was suffering from his left eye acutely looking towards his nose (left eye crossed). She saw him, didn't see anything she could definitely diagnose him with. She HIGHLY recommended we go to BARROWS NEURO EMERGENCY ROOM. She explained exactly what would happen, and she was 1000% spot on! They saw him, they treated him and reassured us that his acute left eye cross issue was not a (eye sight threatening) issue. Her effective efficient care was and is truly appreciated. I am grateful that she was the O.D. who attended to him that day. She is THE ABSOLUTE BEST!! I HIGHLY RECOMMEND HER AND HER BUSINESS! THANK YOU DR BETH PYLE-SMITH

Same-Day glasses took 3 weeks for us. No special order or anything out of the ordinary.read more

I went into Walmart vision center for the first time the beginning of October this year 2021. The…read moreeye doctor who examined me was great. The girls out front were great. And particularly Marisol one of the girls that waited on me. They are all highly knowledgeable and I wish I would have been going there since I moved here 4 years ago. The prices are better customer service is better just all around great experience. My glasses came quickly also! And they're perfect! Thank you everyone especially Marisol!

Was just there (Estrella location) and a wonderful experience. Had never been to a Walmart vision…read morecenter before (nothing against Walmart) but can tell you the service is Nordstrom level of quality. Fabulous front desk professionals and great doctor. Check it out for yourself.

Throughout the process of setting my appointment to the exceptional care I received at my…read moreappointment at West Valley Vision, I rate this establishment 5 out of 5 stars!

I was overdue for my eye appt. I called in to make a future appt but they had some cancellations…read moreand they were able to get me in to be seen same day. Everyone was so nice and friendly from the phone call, to the checkin, eye tests before the doctor, the eye exam with the doctor, checkout and even adjusting my glasses. Dr. Rivera was knowledgeable and so nice about explaining the blood vessels in my eyes and checking the mole on my eyeball. The staff was so courteous and friendly. I had a wonderful experience and was very pleased. Highly recommend them for your eye exams.

I went there because it was the closet place that took my insurance. I'm so glad I did, they take…read moretheir time explaining things. My last appointment the doctor saw something in my eye that concerned her. She sent me to a specialist as a precaution. Turns out I do have an eye condition that I need monitor. I've been going to those big corporations for years and no one said anything. Their customer service is the best considering it's Walmart. They personally helped me pick frames without rushing me. Made me feel comfortable. I recommend this place to all friends and family.

So I went to the competitor across the street needless to say had a terrible experience waited 90…read moreminutes and they still had not seen me plus they charge $60 for me to come in. The door would definitely recommend them to anybody (Avs) So I went to Walmart vision I was greeted by a representative when I came in the store very pleasant very easy to talk to very accommodating. She called me a half hour later and said that she had a cancellation and they could see me at 3:30. I showed up at 3:15. They showed me to see the doctor at 3:30. The doctor was outstanding just simply a pleasure to deal with very personable. I could not say enough good things about her. I've been in the Customer Service business for 54 years and I can assure you, she rates at a #10. I know it sounds weird to go to Walmart for glasses. Trust me. I got over it when I walked in the door and got that kind of service. By the way an office visit cost $30 the price then from across the street.

Dr Susie Gill has been fantastic. Very caring and reassuring. I was referred to that office due…read moreto an ulcer on my eye that was very painful and extremely sensitive to light. Because it was getting close to the holidays, she made sure I received quick and sensitive care. I cannot say enough good things about the way she reassured me and made me feel like a priority.

Dr told me the straight truth about my eyes and what needed to be done to correct them or keep them…read moreabout the same and not let them get worse. The staff was very polite and considerate and help me in any way they could, including helping me call a ride after the injections.

Not sure why this location has such low ratings... I have been coming here annually for my eye…read moreexams and contacts for the last 3-4 years and have always had a pleasant experience. All of the staff have been great and I love how convenient it is to get an appointment and I'm always in and out!

I came in to get my glasses adjusted and nose pieces fixed and lucy was awesome and very sweet. My…read moreglasses have a lot of wear n tear and she fixed them with no hesitation or judgement. She even offered to deep clean them. I love this location very positive customer service and fast service.

The Vision Center of West Phoenix is truly a gem. Raveena was incredibly kind and accommodating…read morefrom the moment I walked in. Dr. Juarez was refreshingly honest--he focused on what I actually needed and never tried to upsell anything unnecessary. Gabby took her time answering every question and helped me make the best decision with confidence. They even placed my prescription lenses into my Meta shades at no additional charge, which was a huge bonus. This is a minority-owned small business that genuinely cares about people, and it shows in every detail. I recommend them to everyone.

It's always a pleasure being treated by Dr. Juarez…read more His knowledge and bedside manner are fabulous. His quick wit and knowledge of different treatments and insurance make him a premier provider in eyecare. With weekend hours, morning and evening hours, and a full-frame center coming to this location, all your eye care needs are taken care of in one place.

Overprice for contact lenses, 1 box (6 counts) $136, I went to the other optical, it's only $89.50…read more The employee who worked on 04/18 after 5:00 pm was unprofessional. I wondered if she was aware I paid for my insurance, it's not a free item. Please coach your employee, zero copay does not mean you are giving free items. Not recommended. Find other optical, better pay membership at Costco to get 60% of contact lenses price vs this optical.

I've only been to this location twice for something simple as eye contacts and I left both times…read morefeeling awful due to the customer service aspect. There are two ladies, one elderly and the other with ombré hair, an olive skin tone, and gold framed glasses, that made it hard to even stay a second longer due to their treatment. I was met with condescending attitudes and passive aggressive behavior throughout the process of trying out contacts and going over my insurance details. I can't imagine what the work environment is like for the other employees who were respectful and patient. For behavior like that to leak through to customers sends a huge message. If I were you, I'd just go else where that accepts your insurance.

Easy scheduling process and great communication about insurance and appointment reminders. Accept…read moretext messages which will include appointment reminders and a link for forms. Very nice location and the office is calming with peaceful pallets of color as a well. Found this provider through VSP after moving to the area. Dr. Wong and her staff are all absolutely fantastic! Everyone was so very professional and all on time. They have a wide selection of frames so beautiful that I selected a beautiful pair of Versace and a pair of Tiffany glasses for reading and work. It is so wonderful to find perfection!

Dr Fuller is very thorough nd thoughtful, with a great sense of humor. The front office staff are…read morealways helpful and patient with all the questions. We highly recommend!