Pleasantly surprised with the drinks and burgers. Wasn't sure what to expect but wasn't…read moredisappointed at all

Average at best, and $52 dollars for 2 people to have average doesn't cut it with me. I've been…read moreconflicted on this review for two days. I was undecided whether to go in depth so others would understand or do a quickie because it doesn't deserve my time. I've chosen more in depth but, to save You time if you're trying to decide on dining here... Don't Go! Much better options down the street. That being said, , let me state a few facts, opinions, and a dash of analysis. Stop the Presses. This just in. After thinking about it something didn't seem right. Why is this so far off the mark? The thought was familiar, but I just couldn't put my finger on it. Then,as im trying to finish this a week later, it hits me. Ownership change! I think, "That's it!" After watching this type of decline in once good dining establishments over the years, I've really developed a feel for when significant changes happen and why. It's usually an ownership change, and as I've now confirmed with research, that's the case here. Now you may ask,"Guy, why worry about it?" Just move on. One reason I don't want others to spend their hard-earned money, caloric intake, and time on a disappointing experience. Really, that's what drives me. So the short of it is this. Current owners are investment bankers. Vestlink Holdings Aquired the 9 Jakes locations in 2021. Originally built by the Garvey brothers who purschased it second hand from Dickeys resturants after they pruchased it from the original Owner Jacob Lee Keller Jr. Thats a long way to say, a lot of the original "love" has been squeezed out. My assertation is, Investment bankers usually buy something to squeeze the excess cash out, resulting in inferior ingredients, less well paid employees etc etc. Just my opinion but...you get the point.

What drew me is I remembered having eaten a great burger from a place in the area a long while ago…read more The pictures of burgers looks good and the name sounded right so we stopped by. The parking lot was like what I remembered but inside was a different layout so I am not sure if it was the same spot. Anyway, prices were very reasonable! When the food came out, we could immediately see it passed the eye test--cheese drizzling, real meat, grilled bun. First bite was excellent--I could taste the grilled bun, the flavor of the burger and even the crisped grilled parts of the meat. All other bites, just the same. Had me audibly saying "yum". On top of that, they offered horchata to drink and it was delicious. The fries weren't only well seasoned but they also had an usual kick of heat. This will be my go-to burger spot when I'm in the Garland area. Thanks for being great and charging fairly!

WOW, a GREAT divey burger joint! Somewhat easy to find and enough parking. It is cozy, so don't…read morebring a large party. Lots of drink options from the standard soft drinks, iced tea, fruit drinks and horchata! The service is fast, friendly and helpful! The burgers and fries are the stars. I had the Big House combo (Massive, 3 patties with American cheese, bacon, lettuce, tomato, pickles, mayo and mustard). it includes a drink and fries. Really good fries. There are more reasonable big burgers, but my hunger was unreasonable and I needed a burger that was too big to eat, a knife and fork burger. The flavor was absolutely spot on! I'm guessing each patty was a 1/2 pounder. perfectly caramelized, moist, beefy. Price was VERY reasonable. Yes, no burger was left behind. I did go home and take a long nap afterwards :)

this is presently the place servin my fav burger the bacon royale. comes with carmelized onions,…read morereal good bun, and aint drowned in corn syrup sauce, wilted lettuce, or fat irradiated tomato slice. its like they gave us some of what theyd eat themselves. when I looked it up and found out it started as a food truck in austin I werent surprised.

Fries are NOT good. I don't know if it was because it was busy or they were understaffed, but the…read morefries were soggy and looked/tasted like they were sitting for awhile before being served. Many of the sweet potato fries were also just broken pieces, kinda mashed up. Burger was ok, would rather pay a few dollars more and eat at another burger spot, which is right down the street. Saving grace was surprisingly the chicken nuggets, they had a good crispiness to them, even though the ones we got were sauced. Also they were cut up pieces of chicken and not ground up, which is always appreciated. Tables and seats were clean, so that was nice. Be prepared for a lot of children running around in a tight space as well. Feel like this is more for families with little kids than a place if you want burgers and fries.

Very good food, are here for the first time today while visiting and loved it, i tried the philly…read moreand it was amazing, the sweet potato fries are excellent too, the service was quick, very friendly staff, only thing i will say is its very hot in here, the grill is in the front room so it makes sense, other than that this place is amazing, will eat here again!

My hubby loves there cheese burgers Service is fast the…read moreplace is clean, they also a killer Cesar salad

Love the drinks and loved being able to talk to each other and the food is always great, but we go…read moreon Thursday night and trivia is going on. Please stop the madness. I like Elvis and Kenny Rogers as much as the next person, but 3 of each every week is to much.

Food was ok, but the bartender (Alex) was phenomenal! She was patient and very attentive! Loved her!read more

Best Burger in town. Most Popular is Sooner Onion , Nashville Hot Chicken and Loaded Nashville…read moreFries. Best Customer Service. Nice Ambiance inside and outside.

I was pleasantly surprised at how good the fried chicken wings here were!…read more Everything was made to order so our food was extra fresh when we got it! Ordering was easy! You order at the counter and they bring your order out when it's ready. We ordered the following, and each one of us said they enjoyed their meal! 1) 4 piece legs and thighs - fried chicken 2) fries 3) Nashville hot tenders with crinkly fries 4) 4 piece tenders 5) onion rings The Nashville tenders are not as hot as the ones that they serve in Nashville! Take that piece as you will! Casual ambiance, and plenty of seating!

Amazing service and top notch food! Vast menu. Something unique for every eater, even the picky…read moreone. Loved the open beams inside the restaurant. Felt like I was sitting inside a rich friend's house that also had a full bar with beer and liquor. Not to mention a kitchen with chefs serving up my deepest desire. Went with the loco moco fried rice. This was a huge dish that I probably should've shared, but I was on vacation so forgive me! My son ordered the buffalo chicken nuggets and enjoyed them a lot. Large portions so he couldn't finish. He did the Cajun fries too, although he liked them I found the seasoning to be more like takin than Cajun so I only had a few. For a late lunch crowd on a Saturday the service was fast and orders correct. I definitely need to check out their Sacramento/Folsom location asap with the family.

Parking: Lots of free parking…read more Interior: Clean, cabin-style decor. Service: Sat at the bar - bartender was friendly and attentive. Food: Lots of options! Reminds me of Cheesecake Factory! Had the Umami Fries, Loco Moco and Cucumber Slices - they were all delicious! Drinks: They have it all! Sodas, wine, beer and cocktails! Overall: Will definitely come back to try their other food and drink selection! Love the variety!

Ok stopped in here thinking this would be a unique Burger Cafe…read more Well it is very unique, but only a burger joint it isn't. Walked in Ayesha was busy in the back, but came up front to take our order. Told her to give us a few minutes, because it's our 1st time. When she came back she suggested the Biryani Pakistan chicken dish managers special. Burger place with a Pakistan flare was a great surprise. The food was hot & perfect seasoning (I thought), until Ayesha came out with a Pakistan seasoning sprinkling a little across the dish. It was outstanding touch. As you can see in the pictures the building was really cool, with many different items to look at. My son's burger was very good, he was very happy with this place. Staff were outstanding, building was clean, & perfect atmosphere. You will truly enjoy this unique place. When I am back in town I will be back.

Can't review the food, just the bad service. We arrived on a…read moreSaturday about 1. There were 2 adults, 1 child waiting in line and someone ordering. The order wrapped up in a couple of minutes but the two guys in front of us were up there long enough for us to see if there was table service. There wasn't. The customers and staff seemed to be old friends and just chatting away. No acknowledgment of our wait, no attempt made to have us move up and order. After about 12 minutes, we decided it wasn't worth it.

I've always loved the food here! I now love the new look and also the food tastes just as good…read moremaybe even better after the upgrade. The service is always friendly and the vibes are diner retro. It's a cool place overall and will definitely come back.

I love this place. I always recommend it to anyone and everyone that asks for suggestions in the…read moremall. I have tried all variety of menu options but my go to is always the Nashville hot tossed grilled chicken tenders or the custom burger with a 1/2 side of fries and 1/2 side of fried pickles. Everything is made to great taste. The service is great as well! Management plays an active role in managing customer service and is attentive.

3rd time's the charm? :-)…read more It wasn't busy at all ... kind of an early dinner. We sat on the patio; it was a beautiful day. We started out with a server who clearly needed to sharpen her service skills, but once she took our order, she never returned. A young man (student/Athlete) popped over and (with sweet enthusiasm) said, "Hello, I will be your server now, and I can take your order when you are ready." We told him the previous server had already taken our order... he responded, "Cool, let me go check on it." He walked away, then returned with our beverages. I'll admit, I was immediately skeptical ... (because of the prev server) that this young man would NOT represent the restaurant very well either!) We started chatting... He and my husband started talking about "Baseball"... somewhere between stories, he would excuse himself and proudly wear his "server" hat. He brought out our appetizers (poppers and potato skins). There were only 4 poppers on the huge plate... they were very good, but I would recommend slicing them in half and serving 8... it makes them more shareable and enjoyable... and fills the plate! lol The potato skins were delicious, and the presentation was perfectly plated! I would order them again (but they were a bit pricey for a potato). The server returned, and another server/athlete (sorry, I don't remember his name) continued the conversation with my husband. It was refreshing to watch their enthusiasm. The server asked if we wanted to order an entree... we said we were good, then he added, "But have you had our burgers? They're really good, and they're only $8.99 today (don't quote me on the $$) ... It's our special!" We said YES, let's do it! :-) It WAS delicious; we were glad he promoted it to us (not pushy either!). When we finished, it still wasn't busy, so they continued chatting (Such a sweet, kind, and authentic young man - his parents should be PROUD!). When we were leaving, the indoor staff were horsing around, blocking the walking area and the front exit, and were obviously unaware of their surroundings. As we were leaving, I looked for the Manager/Owner, as he was there when we arrived but had already left. I wanted to offer my feedback in real time and THANK him for giving STUDENTS the opportunity to gain REAL service experience. So, the food was a 3.5, the first server was a 1, the second server was a 4... the restaurant is FULL of possibilities, but a little customer service training for all the young ones would "serve" BACKYARD well! To the server, THANK YOU for representing as you did, KUDOS for making us feel welcome, for representing your generation in the MOST positive way... for being GRATEFUL to "Backyard" for your job, and serving others in a way that is memorable! The young man?? Our server: a TRUE fan of Baseball... Landon. THANK YOU!! Because of this encounter, we will be back! PS - when you wear food-grade gloves and then walk in and out of the restaurant (wearing the same gloves, serving food, opening doors, touching counters, etc.), those gloves are no longer serving their purpose. Please change the gloves!

Nice patio with a great outdoor vibe. Drinks (Kentucky Mule and whiskey sour) were good…read more The pulled pork nachos were very disappointing; didn't taste smoked and felt like frozen meat. Buffalo wings were really good though. Service was solid.