Shocks, struts, power steering pump, wheel bearings and new staring assembly…read more Excellent service, excellent work Worth every penny

I've been coming to this shop for a while now, and I keep going back for good reason. The mechanic…read moreexplains exactly what's wrong in real detail, never tries to oversell, and is upfront about what needs to be done now versus what can wait. The updates to my vehicle takes some follow up, but the work and honesty are worth it.

Always fair, reasonable, and transparent whenever we bring car in for service, or just have general…read morequestions.

Great experience! The people here are friendly and so fast. I was driving cross-country and had an…read moreissue with my car coming into Denver. The next morning they had my car fixed up and ready to go within 45 minutes. Alex is great!

good service even when things don not go like they aresuppoesed to. i will continue to use the shop…read morefor service,always john muhs

Took my car in to get it checked for a "long distance road trip." Diagnostic alone costed $195,…read morewhich I thought was incredibly high compared to other locations I've done that at. Mechanic recommended fixes for the long road trip, we had them completed and picked up the car with seemingly no issues. We were slated to leave the next morning at 5am, so we woke up at 3am to get ready and take the dog out on a walk, where we discovered the splash guard hanging completely on the ground underneath the car (first image + video below). So we had to delay our trip out by 2 hours just to bring it back in. Told them my frustrations with having our travel delayed, and wasn't really met with any sort of apology / compensation. Finally get back out on the road, and when we arrive at our destination the next morning, we noticed a scraping noise when hitting some low bumps. Looked under the car and see that part of the guard underneath is held together with a zip tie! (Second image + video) Absolutely insane work. Completely disgusted with the shoddy work and the lack of attention + care.

They perform routine maintenance. They were polite, helpful. Gave me an email and text of service…read moredetails. Overall a positive experience. I hope to make them my local mechanic.

Amazing amazing amazing mechanics!! I will not go to anyone else. They're so kind and patient. They…read moreexplain everything so clearly and concisely. They ensure you know the what and the why for any and all repairs and absolutely go above and beyond. As a mom I'm super picky about what happens to the car I put my kid into and I absolutely trust this Urban Auto!

This place is exactly what I was hoping to find- a good mechanic with good prices. They fixed my…read morecar by 9am, did extra work and charged me less than the original quote, and made my mom van purr like a happy pussy. Go here, we are extremely grateful to have found this place.

Junior was beyond helpful today! Not only was he willing to take my car into his shop a few hours…read morebefore the shop closed for the weekend, but he ran all the diagnostic tests, sent me text updates and explanations, fixed my car while I was working an overnight shift, and left it locked and parked on the street for me to easily retrieve in the morning. He also quoted me extremely fair prices and my Toyota RAV4 is running beautifully again. Thankful to have heat back! So happy to have found this shop in my neighborhood. Thank you Junior, we appreciate you so much!

I asked for a specific check on my car, but the lady at the front desk kept referring to their…read more'process', which was a waste of time and cost based on what I already knew. I felt like they were trying to take advantage of me and charge me for unnecessary work, so I cancelled my appointment and walked out. Got the work I needed done elsewhere and skipped the unnecessary work because of the shops inflexibility to modify their process at the request of the customer.

Their customer service is seriously flawed. I called 4 times and got 4 voicemails with 0 call…read morebacks...however, I did receive about the 5th annoying reminder to extend my warranty with them...now why would I do that?? They are horrible, their sales manager didn't even ring me back. They are quick to sell and terrible thereafter...ps...Do NOT purchase a vehicle with Ford Sync 3, it is brutal. Extremely flawed.

I've been going to STAT for several years now for various repairs on all of my vehicles. Walt and…read moreWarren are authentic down-to-earth people and have always treated me fairly. They truly understand the value of solid customer service and are smart mechanics.

This shop is amazing, Walt and Warren are amazing! I've taken my Jeep there a couple times and I've…read morecalled for advice several times and Walt is always very knowledgeable and helpful. This trip I need several things fixed or replaced on the Jeep. Walt handled it in a timely matter and my ride is back to normal. I highly recommend Stat, it's nice to have a shop close by that you can trust and rely on. I've refereed the shop to many friends and they've all even pleased and wondered why they haven't been going there in the past. Thank you Walt and Warren !!

These guys are AWESOME. I took my 2007 H3 Hummer in and they were able to quickly identify some of…read morethe issues. They recommended some fixes and were extremely honest. They completed the work when they said they would and within the price estimates. Great Service from honest people!

Honestly. They fixed my car a year ago for a water pump and over heating issue and then my car…read moreoverheated almost exactly a year later. I came in to see what happened and they said that the little plastic coolant pipes that go to the water pump were dissolving. I'm honestly quite annoyed because I feel like this is something that should have been noticed a year ago and I highly doubt this wear and tear appeared in a year on a car that already had 170,000 miles. I ended up going to another guy that actually cares about older cars (mine's a 2006) and he figured out it was another gasket in my engine, not a head gasket like they were claiming. Applewood wanted to charge me $4800 in total for a car I paid $3000 for. My mechanic was able to do it for $560 because he just replaced the radiator cap and plastic gasket that gets worn down at almost 170,000 miles each time. I also am a woman so when I called them they used a very sarcastic tone with me and kept gaslighting me on the issue. Sure a head gasket repair may have fixed the problem but I would have wildly overpaid. I added my inspection report that was wildly overstated and would have costed me $4800 for something that they should have already replaced or told me about considering they had replaced my entire water pump and the hose connecting to it.

I had a close relative pass away very suddenly and his car was passed down to me, I didn't know…read morewhat all the car needed done and I genuinely can't stress enough how kind and helpful HP Automotive was. Not only did they replace the brakes that needed replacing but their full inspection told me what the car will need in the future and when. Fairly priced services and incredible customer service, as well as reliable work. I'm really happy with my experience and I'll absolutely be returning.

These guys are awesome! Any services I've scheduled were completed when promised!!!…read more I highly recommend HP AUTOMOTIVE in Lakewood!!!!

They fulfilled my service request. They recharged my A/C in a quality fashion. It was a great…read morevalue (found them off Groupon). And they were able to diagnose a faulty front strut installation on my 2003 Gold Jaguar S-Type to boot!

I'm satisfied with the repair and the way the staff handled everything. They were professional and…read moregave me a clear explanation of the work. It wasn't the fastest service and the cost was a little higher than expected, but the car is running properly now.