After the dealership's diagnosis and (bonkers) repair estimate, I brought my car into Croce's. They…read moredid a thorough diagnosis, patiently explained the results, made a recommendation and performed the repairs. It's not always easy finding a shop that does great work and communicates clearly. Croce's is that shop.

Paid over $330 for a "diagnosis". Left my car for three days while they were "analyzing the…read moreproblem". After three days I got a text telling me that they inspected my car and "there's a problem with the transmission." REALLY? REALLY?????? They did not identify a problem. "Something is broken inside" does not sound like a diagnosis. The only diagnosis was to tell me that I could spend ANOTHER $2000 for them to "break it down on the bench" and find out what was wrong and THEN it might cost ANOTHER $3000 to $5000 to actually fix something. I wonder why I spent over $330 only to be told the EXACT same thing that I told them when I drove in, "Something is wrong with the transmission". I have no idea what kind of actual work this place does. All I know is that they took $330 of my money and gave me nothing in return. I feel cheated. I believe that an honest mechanic deserves to be paid for his expertise, his knowledge and for the work that he accomplishes. Like any professional, his time is valuable. But an HONEST mechanic does not charge customers for promises made and not kept. He does not charge hundreds of dollars when he knows that it is just money down the drain. An HONEST mechanic would tell people up front that they cannot get a diagnosis for $330. An HONEST mechanic would tell customers that a diagnosis will be much more expensive because it involves so much work. Yes, a two thousand dollar diagnosis would chase away some customers, but at least it would be truthful. Even though this is my first car and I don't have much driving experience, I still knew that "something is wrong with the transmission." This was a con. What I got for my money was just an expensive lesson in human dishonesty and greed.

If you are looking for an honest and trustworthy assessment of your vehicles' needs, please…read moreconsider going to Steve at Aamco in Norwalk He specializes in transmission work but can also handle all car maintenance needs. I came in with an engine noise that I couldn't diagnosis myself (because I'm not a car guy) and we immediately took it out for a quick road test so he could use his experience and expertise to determine the problem. Clara at the front desk is also helpful and was able to get me in the queue before I had to take a big trip.

I was in Norwalk for work when my low oil light came on, and I didn't want to risk driving all the…read moreway back to Pennsylvania without getting it checked. I stopped into the AAMCO on Main Ave, and from the moment I walked in, Steve, the owner, greeted me with a smile, handshake and asked how he could help. As soon as I explained my concern, he didn't hesitate--he walked outside with me, popped the hood, and grabbed the right oil for my car. He topped it off, made sure everything was good to go, then shook my hand again and said, "I hope you get home safe." When I tried to pay, he wouldn't accept anything. Steve was incredibly kind, professional, and genuinely caring. In a world where that kind of service is rare, I'm beyond grateful for his help. If you ever need auto service in Norwalk, this is the place to go. Thank you again, Steve--you made a stressful moment so much easier.

Chopped off a few stars since they started getting a bit greedy and started charging dealer like…read moreprices for service. $400 for an oil change and checkup, really? They do good work but there are other places that do great work for less (i.e. Darien auto repair)

My whole family uses A1 for everything from our Fords to the Infiniti's- Always a great honest…read moreprice, always ready on time. Never had any issues. Nothing flashy about this place, but who wants flashy when your car needs to be fixed? Highly recommended.

Excellent, efficient service with a vibe of trustworthiness and reliability! Replaced my battery in…read moreminutes!

I cannot say enough about this business They are honest, responsive and do excellent work. Pat,…read morewho manages the auto repair end of the business, is hardworking , professional and has the utmost integrity. Kieran, who works on the cars, is thorough and knows cars inside and out! Mark, who works in the auto repair side of the business, is hard-working, fair priced and does excellent work. We are fortunate to have an auto repair/body shop of this caliber in our area.

If I could rate this business a zero star I would !! The mechanic guido is a liar ,unprofessional ,…read moreand a scum bag !! I had a Nissan Rogue with an extended warranty that covers any mechanical break down , my warranty was willing to work with Guido . But because he does not have a fax machine nor does he wanted to communicate through email with my warranty company .My warranty company was waiting for their mechanic certification (ASE)to be faxed or emailed . Guido hold my car for two days explaining to me lies .plus guido had said I had to get a replacement of a gas tank replacement which was a lie , I took my car to a Nissan dealer and they said it was a two sensor gas that needs to be replace . Guido wanted to charge me approximately 500 bucks not including tax nor parts. The Nissan dealership has worked with my extended warranty company , and they payed 300 dollars for the entire job . Guys , stay away from this scum bag place which will try to rob you blind !

Took a chance and had them do my tranny. Owner, vinnie, is very polite and professional . Was very…read morehappy with work and have had them fix a water pump and brakes. I am now bring both my cars here for all repairs. Ps: good/fair prices and quick turnaround.

Honest reasonable and reliable I've used other shops in town but to be honest never been happy…read morewith the other shops. It's worth waiting. They are busy because they're great

I don't trust this garage to give an honest price. They wanted almost $3000 to fix my car and would…read moreneed at least 4 days. It cost almost $200 just to get that quote (which would be credited to the job if I fixed it with them). I got it fixed for $1600 the same day I brought it in elsewhere and my car is perfect.

i have done bussines with the owner for over 30 years.he is as honest as they come. just had a…read moretransmission done in early 2013 and no problems what so ever. i know for a fact that if you did have an issue brian would back up his work 100% mike soda- scrapper440@yahoo.com

I was very pleased with the service as it fixed the issue that my car was experiencing of a shudder…read morewhen accelerating. The mechanic changed the transmission fluid, filter, gasket and added a treatment for the shudder. The work was done as promised at a fair cost. I would highly recommend them.

Excellent service, communication, and pricing. They really take the time to make sure you…read moreunderstand what's going on currently and what are the possible outcomes in the future for a transmission that is being nursed prior to requiring a rebuild. Really appreciated the customer service and great communication from Peter and Boris! Only place I would go for transmission issues.

These guys are great! Helped me with a rebuilt trasmission. Very fair and always in a good mood!…read moreGreat place for reliable service with a smile.

Was having some issues with my car and they were able to help me get it in very quickly and were…read moreupfront about what needed to be done. The cost was also less than the place I normally go. I will be returning.

Eddie and team are very good and work until they get your issues fixed . They are reasonable and do…read moregreat work. Check them out you won't be disappointed.

I took my 2014 Ford Focus with serious transmission problems to these guys in May 2021. They kept…read morethe car for more than a couple weeks and basically performed a miracle... the transmission has been extremely smooth and trouble free ever since, and I get a 1 year warranty on top of that. I waited a good long while before writing a review to really see how the car would run over a long period of time. So far it's been great, and if any problem does come up, it's going right back to these guys who know exactly what they're doing. I highly recommend this place for transmission repair.