Both my wife & I recently bought a house in Saugus, and we went to A.J. Rose to look for a new…read morekitchen floor. I recommend if you need any type of floor or carpet to go to A.J. Rose. Be sure to ask for Frances. This wonderful woman helped us from the beginning until the end. She knew what she was talking about, and gave us great suggestions. She was extremely professional, and courteous. Every store should have an employee like Frances. She is a great asset to A.J. Rose, and she deserves to be commended in some way. I will definitely recommend A.J. Rose to anyone who is looking for any type of floor or carpet. Thank you Frances, for all your help and suggestions Joe P.

Hired them to do some pergo type flooring. Before hiring them I told them several times my floor…read morewasn't level and the only reason I wasn't doing it myself and was hiring them was because the floor needed to be leveled first. The said they could do it, and we agreed on a fee for leveling the floor. Great. But then they didn't level the floor. The installer said it wasn't necessary when I came home and he was 3/4 done with the floor. When I complained about the final result, they didn't offer to take up the flooring and level it to make it right. They did remove the charge for leveling the floor but otherwise charged us full price for the install. 6 years later and our floor has been awful ever since Day 1 and I still hate how bouncy it is in many spots and its now starting to pull apart. I already need to pay for a new floor when should have lasted 15 years or more. I will say everyone we spoke with was kind and never rude, even if they didn't offer to make it right.

We hired Lam to demo and install new tiles in our bathroom floor. He was personable, clean,…read moreresponsive, and overly accommodating from my first call. He worked hard to make sure that everything was easy, timely, and on budget!! The final product looks even better than we expected. I look forward to recommending him and working with him again soon.

Reliable and talented contractor. I hired Lam to install a backsplash in my south shore home. Lam…read morecompleted quality work,showed up at 8 am and worked incredibly hard. The glass backsplash came out fabulous putting the finishing touches to a updated kitchen. Review before and after pictures. He will complete my bathroom next.

Responded quickly to my request, had a very competitive price right up front based on the rooms and…read moredimensions I provided. Scheduled for the following week (the week before Christmas so I was delighted they could do that before company arrives). Showed up exactly when scheduled and kept me informed ahead of time via text. Did a great job and were extremely polite. The owner and his son did the work and the price was exactly as quoted.

Rave for Dynamic Cleaning Systems! We've had them to clean three separate times: w2w carpet, 5 area…read morerugs, and 2 tiled rooms. The former owners put white carpet in the main bedroom, right by a French door to the pool, hot tub room, and with several cats lol needless to say, it wasn't all white anymore. Justin and his brother removed almost all the stains and made it sparkling. The area rugs had been stored for over a year after a move, and they brought them back to life. And the tile, that was the biggest transformation! The grout looks fresh and new, and all stains in the kitchen and hot tub room are gone. Justin and his brother are always on time, friendly, and protect your walls and furnishings. They're responsive and communicative, and very competitively priced to boot! Highly recommend for any floor cleaning needs you may have!!

We recently had Clay from Act One come out to clean and seal our porcelain tile kitchen floor in…read morepreparation for a kitchen renovation, and I couldn't be happier with the results. Our tile is over 25 years old and was covered with decades of kitchen grease, grime, and high-traffic dirt. It is a textured surface, so there are lots of nooks and crannies where grime had accumulated. We decided to see if we could save the floor rather than replace it, and thanks to Clay's attentive work, it looks good as new. We saved time and quite a bit of money, and I honestly couldn't be happier that we kept it! I'd give Clay five stars for the results alone, but he was also fantastic to work with. He took the time to explain each step of the process and, importantly, wasn't afraid to speak up when he noticed I'd made a poor color choice. He stopped before proceeding, explained his concerns, and gave me the opportunity to rethink it. I'm so glad he did because the alternative worked out beautifully. Too often, contractors just do what you ask, even when they know there's a better way. That kind of honesty and attention to detail goes a long way. This kitchen is our third major project this year and I've also come to appreciate all the little things that can make or break the experience. Clay was punctual, friendly, pleasant to deal with, and incredibly tidy. He left the space looking great and exceeded our expectations in every way. I'd highly recommend Clay and Act One without hesitation. In fact, our kitchen contractor had never had a client choose to KEEP their old tile, but after seeing the results, I think we've converted him, too!

Did a great job. Has made my bath tile and grout look new again…read more For me the price was right. They came as expected and did the project efficiently. I am happy with their work.

I reached out via Yelp and not only did they respond within a respectable amount of time, they came…read moreand did an appraisal, replied with a reasonable quote, and dropped off the materials at a timely manner. Couldn't be happier!

Victor and his team did a terrible job working on our house. We contracted them to remove all of…read morethe paneling and replace it with drywall, as well as remove and replace all of the doors in 4 rooms of our house. Not only do the doors not work, meaning that they don't close all the way - if at all, but they didn't remove all of the paneling from the rooms we contracted them to remove it from either. In addition, they also painted some rough drywall around one of the doors as though it was door trim, in the hopes that we wouldn't notice the fact that they didn't even bother to complete putting the trim on the door. Now that we've started working on having the poor work done by Home Verse completed by someone else, we've also found numerous instances where the paneling wasn't removed either. I've attached photos of the paneling we've found in various rooms, as well as some of the drywall issues we've encountered, and a photo of the painted drywall next to the door frame that they didn't install the trim on. Stay away from this company, and hire a different contractor. When contacted about the issues listed, and sent the following photos of what we found, no refunds or compensation of any kind were offered.

I sell high end real estate on Boston's North Shore and offer my clients design consulting. The…read moreselection at Tile Source is quite broad in design and price point. And the convenient location at Cumming Center saves me a trip to the Design Center in Boston. I have been using The Tile Source for nearly 10 years, and both my clients and I have had excellent customer service. I have never had any issues with shipment, broken tile, or communication. And trust The Tile Source with all of my clients.

It was so fun doing business with Stacey at The Tile Source. Stacey has a really good eye for art…read moreand interior design, so working with her was like having my very own personal designer. Prior to going to The Tile Source I went to other places and I was struggling with choosing a backsplash for my kitchen. I made an appointment and brought in several photos of my kitchen then explained what my vision was. Stacey showed me several different tiles that complimented my kitchen and then gave me some time to look them all over. Little did I know while she was giving me unhurried time alone to decide which samples I would take home, she was at the other end of the store putting together some beautiful accent tiles that she thought I might like for under my hood. They were beautiful! I ended up going with the tile I liked most with the accent tile that Stacey picked out herself. She knew that they went well together. She even recommended a tile guy who also ended up being amazing! I have nothing but positive things to say about my experience. Stacey and Jen were both really attentive and helpful. They were both very responsive to emails and phone calls. They were both extremely helpful and they both truly care about their clients. Their prices are reasonable, but even if they're slightly higher it is totally worth it because they go above and beyond to give you a 5 star experience, which you can not get online or at larger stores. I will refer everyone to them!

From first text to finished product, the experience was perfectly orchestrated. We left on an…read moreextended vacation and the work was done in our absence which required trusting them each step of the way. Pictures speak for themselves and after many disappointing hires this one was great and would we would "definitely repeat". (Working on the plans for the family room floor install as we speak) Thank you!

I called them based on their 5 star received . I hired them based on responsiveness and reasonable…read moreprices . I would hire them again in a heartbeat . Sam and his team worked wonders on my oak staircase and gave it a modern gray touch . Go for it you will not be disappointed . They also clean up great after !!

Beautiful Finish transformed our kitchen and made it look new. They refaced and painted the…read morecabinetry, and installed new hinges. We found Eduardo, Rory and Sandy to be true professionals. We had a number of questions and changes during the process, and they were incredibly patient, responsive and attentive to detail. The final work product was really impressive- the project came out better than we anticipated. I highly recommend their work!

Perfect Job on staining and finishing the total wood interior of a new bay window. Color match and…read morefinish were perfect.