Love this place. A real local hardware store rather than those big box stores. If you want advice,…read morethese are the folks to ask

Best hardware store on the planet. Be prepared to spend extra time just wandering the isles.read more

Wood pellets Have used them the last 2 years for pellets…read more This year is a complete waste of time and money. Company is terrible about communication. I had to call them to ask when they are coming and apparently it's in an hour. No customer service, man on the phone had no idea about the order. Stay away from them.

I've built an office shed over the pandemic and have got most of my supplies from these guys. They…read moreare friendly and help me with my DIY questions, making recommendations. My most recent purchase was about $2000 worth of hardie plank siding. I price it here and at another lumber yard up in Portsmouth. These guys were about $200 cheaper and had free delivery.

We stumbled across Kaknes looking for regulation cobblestones for a garden project. The staff was…read moreextremely knowledgeable about certain "regulations" we needed to be aware of and very helpful. We have gone to other suppliers but never again!

If you want real customer service, see Richie at Landscape Express. If you want to be treated like…read moreyour sale is inconveniencing their game of solitaire then go to Martignetti. It all began when I called Landscape Express in April, I felt like the cashier as well that the "yard manager" (who I awoke from his nap in the Bobcat) at Martignetti were inconvenienced by me needing some loam. I got the answering machine and thought nothing of it. About 5 minutes later Richie called me back asking how he could help me *** Huge kudos for the extra effort*** I asked him his price on loam and he was cheaper by $1.00 a yard, not a huge savings, but considering his general attitude and only being 1.5 miles further down the road I opted for Landscape Express, and am I glad I did. If you've never been to Landscape Express, Richie not only rings you out but also loads you up, so there is no dealing with yard personnel unless he is very busy (BTW all his yard workers are as friendly as he is) Being a homeowner, it was so nice to see that my money was just as important as they guy behind me buying 15 yards of loam. I just recently went back to purchase crushed stone for my garage foundation and even though I accidentally came after hours (they close at 4pm in July) Richie was as helpful as ever. Thank you Richie for making my landscaping that much more pleasant. I may not need to buy as much as your professional clients but you've got a customer for life. Please don't ever change.

My experience with Johnson as a contractor wasn't good. Getting credited back for damaged goods…read moreproved to be a nightmare.

Johnny and team was very helpful and provided some insight on how to design and layout new granite…read moresteps as well as an extra effort Johnny came by to my home to measure my steps to make sure that their standard treads would work.

Very helpful & responsive. Would call anytime I needed…read morebuilding supplies -- mulch, loam, etc. Thank you!

My wife & I spent about an hour-1/2 with one of the Designers in the No.Andover showroom until she…read moresaid she doesn't know much about the lines they have so we'll hand you over to Caroline, one of our best Designers. After waiting 3 weeks for Caroline to contact us, we decided to send her an email and she responded that she's been slammed with people coming in & out of the showroom (just wanted to state that when we were in their showroom for almost 2 hours, not one person walked in, but let's continue) Then after about 2-3 more weeks we finally got a lame drawing my 12 year old daughter could have done. Anyway, we gave her our feedback with just a couple small changes...so far, crickets! Hope you have a better experience than we did. BTW, We called McGuire Kitchens out of Wakefield and they literally came to the house the next day and all is in motion...just saying.

Looked for a bathroom vanity and had the pleasure to meet Bill Chatigny in the kitchen and bath…read moredepartment. He was not only extremely helpful, but very knowledgeable about the cabinet choices they carry. He helped us choose our new vanity and lined us up with an excellent granite company. He followed the process from beginning to end and should we ever need help with a bigger project like our kitchen, I wouldn't hesitate to use his services again. Thanks Bill Cathy and Bill S

This company has been an absolute dream to work with. Every employee I spoke with was kind and…read moreprofessional. Their turn around time was much waster than any company I found in the area, prices were very reasonable, high quality work, and the whole processes was painless. HIGHLY recommend working with this delightful company.

This is my second unsuccessful inquiry with Seacoast Stone, so I had to write this review. When…read morethey were located in North Hampton, NH, I contacted them about replacing a section of granite around a farmers sink I was having installing. I made multiple attempts to contact them, but never received a call back. About two weeks ago, I contacted them about a marble table top I was looking to have made. I was told, it was definitely something they could do, and I would receive a callback (by end of day), to provide me additional details related to my questions. I waited several days, but never received a callback. About a week later, I called and left a detailed message, but again, no response. This was my last attempt to support this local business. I suggest you look elsewhere if you are looking for any type of customer service. And yes, I have found a great local company (Eno's), that has been excellent to work with.

Big Jims was always a clearance/surplus operation, which has contracted from two locations into…read moreone. The amount of clearance/overstock is less, but the selection of new items is greater than before. Going in with those expectations, Big Jims is a solid resource for home improvement contractors and DIYers.

Just visited Big Jim's for the first time with a friend and had GREAT service. The gentleman we…read moreworked with was extremely patient. The door we bought was at an incredibly low price. Would definitely return for more doors. A comment on Kate's review - I don't understand why anyone would think that a credit of a specific discount type ($400 off delivery) could be applied to some other part of a order. If the $250 delivery fee that was negotiated (instead of a usual $400 fee) and was paid and then refunded, there is no $150 to apply somewhere else. The store's position on this makes sense to me.

From start to finish Shea did everything right. Quick call back, next day on site quote,…read morecommunication was great, took less than a week to get an installation date and the installer was here at the exact time they said he would. He was organized, competent, and got the job done to perfection in a very timely manor.

I had a bulkhead put in recently and I must say the most pleasant part of it was dealing with the…read morepeople at Shea concrete. Bill Grimes, the sales rep came to my house and was extremely knowledgeable and professional, not to mention a super nice guy. When the installer came to my house, he was super friendly and had an awesome "can do" attitude. Chris, the installer was passionate and committed to every detail to make sure that the bulkhead installation when perfect. There were a few things that Chis had to deal with going above and beyond the call of duty and he never waivered or complained. He attacked each task with a positive attitude and confidence which really put me at ease. I would recommend doing business with this company to anyone who needs them. They are first rate A+ in my book.