Both my wife & I recently bought a house in Saugus, and we went to A.J. Rose to look for a new…read morekitchen floor. I recommend if you need any type of floor or carpet to go to A.J. Rose. Be sure to ask for Frances. This wonderful woman helped us from the beginning until the end. She knew what she was talking about, and gave us great suggestions. She was extremely professional, and courteous. Every store should have an employee like Frances. She is a great asset to A.J. Rose, and she deserves to be commended in some way. I will definitely recommend A.J. Rose to anyone who is looking for any type of floor or carpet. Thank you Frances, for all your help and suggestions Joe P.

Hired them to do some pergo type flooring. Before hiring them I told them several times my floor…read morewasn't level and the only reason I wasn't doing it myself and was hiring them was because the floor needed to be leveled first. The said they could do it, and we agreed on a fee for leveling the floor. Great. But then they didn't level the floor. The installer said it wasn't necessary when I came home and he was 3/4 done with the floor. When I complained about the final result, they didn't offer to take up the flooring and level it to make it right. They did remove the charge for leveling the floor but otherwise charged us full price for the install. 6 years later and our floor has been awful ever since Day 1 and I still hate how bouncy it is in many spots and its now starting to pull apart. I already need to pay for a new floor when should have lasted 15 years or more. I will say everyone we spoke with was kind and never rude, even if they didn't offer to make it right.

A family owned business that treats YOU like family. He has always gone above and beyond the scope…read moreof the job for me. He has great insight for what any customer would need.

We had tile put in our kitchen floor and after and a few tiles started to Crack after 1 year. We…read morehad them come out and look at the tiles and they fixed the few but it continued to happen. We just replaced with a hard wood.floor by SOMEONE ELSE. They said that the tile was installed incorrectly for multiple reasons. I.will never use them or recommend. They insinuated that we had dropped multiple things to cause the cracking. We pretty much wasted $2k for broken flooring.

I'm currently doing my bedroom and bathroom floor over. I got the pleasure to work with Brian who…read moreis absolutely amazing, but all of the employees are so helpful and kind. I had no idea what to look for when I went into Tony"s Tiles. I walked around and Brian kindly offered his help. He didn't pressure me, he didn't rush me, he didn't make me feel bad for not knowing much about tiles. When I would 4 that I really liked he kindly offered for me to take samples home. Again, he didn't pressure me or try to make me lean one way or another, which I appreciated. He also wrote down the names of the tiles and dimensions which were helpful. When I was ready to place the order and finalize it, I wanted to confirm that the tiles I picked were the correct names of the tile. I called Brian again a week later just to confirm the names, and once again he was so patient and kind with me. I feel like other stores would've been annoyed for calling to recheck the names of tiles, but he wasn't at all! I would highly recommend Tony's Tile to anyone and everyone because the service is amazing and the quality is outstanding!

Find Kerry at Tony's Tile and I promise, your life will be good! Kerry was recommended to us by…read moreour general contractor. We have been working on a kitchen renovation and bathroom (powder room) renovation project. Kerry helped us pick out the following: backsplash tile for our kitchen, backsplash for our bar area, tile for the floor in front of our fireplace, tile around the fireplace, and bathroom tile. We couldn't be happier with our selections. She has a great eye for colors and how everything will go together. We could highly recommend her to anyone who needs this help!

We renovated our main bathroom, and used Building Supply Outlet for many of our materials…read more Most importantly, we purchased our vanity here. The entrance to our bathroom is narrow, and they were the ONLY place that offered several different sized vanities in 21" AND 18" depths. We needed the 18", and I purchased and exchanged a few different times before we made our final pick. Each time, they had the vanity ready to go, assembled and everything. Never an issue returning/exchanging. Everyone was always helpful.

I've used their windows and boy they are junk compared to Harveys…read more They really don't have much of any good there and everything is over priced.

Over the years, we have done projects of all ranges with Carole Kitchen and Bath and we return to…read morethem typically because they can serve customers on any scale from a single vanity to whole house; kitchen, built ins, bathrooms, pantry, wine rooms, etc. We have always found great value with the design team and have worked with many of them and homeowners always remark how pleasant it has been with Carole, and with a professional result. However, this past order was something telling. One of the trucks was in for repairs and a driver was also out, so they were down in two ways. Knowing we were in a bind for a deadline, Patrick (the owner..) showed up driving one of the other trucks and helped unload and deliver the cabinets. Where do you see that 'roll up your sleeves' type of leading from the front anymore!! Few and far between.. but you will have it at Carole.

​I strongly advise anyone considering this company to look elsewhere. Our experience has been a…read morenightmare of deceptive marketing and a total lack of accountability. ​The Major Issues: - ​Inconsistent Corrections: While the company initially corrected a few errors, they have flat-out refused to fix the remaining sizing mistakes, leaving us with a kitchen that simply doesn't fit together as promised. - ​Reneging on Refunds: At one point, they offered a 50% refund, a clear admission that they were at fault, only to withdraw the offer later. This level of unprofessionalism is staggering. - ​Deceptive Materials: We were led to believe we were purchasing "eco-friendly" wood. In reality, the material is veneered particle board. This was never disclosed to us during the sale. - ​Toxic Odor: Despite their "eco-friendly" claims, the cabinets emit a heavy formaldehyde smell. It has been nearly a year, and the chemical off-gassing still hasn't dissipated, raising serious health concerns. ​Bottom Line: Don't be fooled by their "eco-friendly" branding. You'll likely end up with off-gassing materials and a company that plays games with your money. Save yourself the stress and find a reputable provider who stands by their word.

Great customer service with great results. Strongly recommend for your flooring needs. Will use…read moreagain for sure

Had flooring installed in our basement. We were given a price and agreed to have the job done…read more After the flooring was done, the father/owner changed the agreed upon price. Tacking on an additional $300. He gave no reason for the up charge. It was a bait and switch. Recently I had a professional crew come in and do some unrelated work. They said, "Who did the flooring?​ They didn't remove the base boards or add any basing. They stuck the flooring directly to the concrete. Wow..." I told them nothing about the floor. That was their genuine reaction. I wouldn't recommend Sully's Carpets.

Adam and his fantastic team did an awesome job installing new hardwood floors and refinishing our…read moreold hardwood floors. Every room in our home is free of carpeting! I am so happy and thankful. Everyone worked long days and cleaned up every night before they left. We have beautiful gleaming perfect hardwood floors throughout our home thanks to the best in the business ABNER WOOD FlOORS!

Adam came with an amazing endorsement from a relative who is also a builder…read more ..We had hardwood floors put in throughout our living room, dining room, stairs and hallway. They came out absolutely beautiful!! The precision of the cuts are unbelievable! Everything is pristine! Honestly, we could not be happier with the whole experience! Adam and his crew came every day, they were polite, friendly and respected our home. When done every day they cleaned up inside and outside. You will not find someone who could do a better job - and on every level!! Thank you!

When purchasing a home, there is usually something you want to update; the floors in our new…read moretownhouse desperately need a facelift. By word of mouth, Pelletier Rug Co was suggested in numerous inquiries. Jerri was a gem to work with. From the in-store consult to the time she took to see the place and measure and, finally, the scheduling and ordering of the work. It was a pleasure working with her. As you can see it is stunningly beautiful. We chose vinyl planks for the main floor and basement and updated carpets on the main bedroom floor. Sorry, no pictures of that, but I promise it is very nice. Even the "seam" is not noticeable in the primary bedroom. I highly recommend this team!!

I started out buying remnants and always look at the high end rugs while I am there. About 85 % of…read moremy 7 room home has Pelletier carpeting in them. I love their runners and back of the store sale carpets. Always personable and help me carry out my purchases. You can buy carpeting anywhere but the prices at Pelletier are always lower and their markdowns are amazing. It is a bit of a drive for me but it is always exciting to see what's new in the store.