Back in April, my wife "tasked" me with finding a new oriental rug for our living room. Based on…read moretheir outstanding reviews, I went to MOR and met David Mouradian, the face and, dare I say, personality of this family-owned business. After showing him pictures of our living room and explaining what we seemed to like, David showed me about 10-12 rugs and was very helpful explaining the differences between the styles/patterns, manufacture and quality, as well as appropriate sizing. With his guidance, I boiled it down to four and arranged to have them delivered to the house so we could see what they looked like with our furniture & colors (btw, I highly recommend doing this). My wife and I were so blown away, by how the rugs transformed the room, that we decided to buy one for our dining room as well. Both are hand-woven, tribal patterns from Afghanistan. Since then, I've taken four older rugs in for cleaning and one fringe repair....they look great! David and his team are exceptional at what they do. I could not be happier to have found and worked with a business like this - great experience all around!!

If you are simply buying a rug Melrose Oriental is fine. Nice selection to choose from…read more I brought a rug in to be cleaned and it was returned to me damaged. I understand you sign a waiver that states they can't guarantee spots will be removed but in my case they removed the dye from the rug, briefly mentioned it to me when I picked up my rug, never showed me what happened, and still charged me for the full cleaning despite damaging my rug. It seems like whoever was doing the cleaning didn't have enough expertise to know how to treat or clean my rug and irreparably damaged it. The fact that I was still charged the full amount for the cleaning felt disingenuous. They clearly knew they had damaged the rug as they mentioned it to me upon pick up. Not showing me the area affected when I was there felt like they were trying to hide their mistake. Be very cautious when you bring rugs here to be cleaned.

Amazing furnitures! Great costumer service and super nice staff! We've been going to Manzel since…read more2015. We have bought multiple pieces from them and cannot say enough about the quality of the woods! I love the natural looking style of their furniture! Just go check it out!

HORRIBLE SERVICE!!! They continually send me spam emails…read moreeven though never been a customer and have requested over 20 times to be removed from their . They do not respond to any of my emails and completely ignore this problem. never do business with a company like this.

We never knew how much we needed carpeted stairs until we had kids! The new house we moved into…read moretwists and is slippery for our toddlers. Rug depot carpeted both of our staircases almost immediately after we came in and picked out our carpet choice. The service was speedy and affordable. Also, rug depot is a family owned business. The staff here are caring, helpful and honest. Chris does the installations, his father helps with carpet selection and specifications for your location and his mother works on scheduling and coordination. Together, they run a great show and really take care of their customers. We love Chris. He really helped us find the best carpet for our home, tolerated our crazy toddlers running around in the store and in our home, our barking dog :) and also installed our carpets to perfection. He even drove back to the store and rescheduled our second installation because he wanted to make sure the job was done right. He even made two carpets for us out of the leftovers from the job free of charge! A big thank you to the Rug Depot owners. I wish every store was like yours. You guys are awesome. We will recommend you to everyone we know. I also included pictures of sample rugs we took at the store because the selections are great quality and beautifully handcrafted.

Amazing, friendly, knowledgable, quality rugs, Love this…read morestore 472 Amherst Street Nashua

I cannot say enough wonderful things about Donna Michaels. They are punctual, professional experts…read morethat go above and beyond when it comes to customer service. The store has new owners who have maintained the service experience of an exceptional small business. Everyone who works here is extremely knowledgeable and helpful. I am a Newburyport resident and I would not hire anyone else to install carpeting. After mind-numbing experiences with Home Depot and Lowes, I was grateful to work with a local business who will take the time to answer all of your questions, show up on time, install quickly and perfectly, and follow up any issues you have. They even bind your leftover carpet to use as area rugs. I highly recommend this business.

We cannot say enough about this amazing company. They are extremely patient and absolutely THE…read morenicest people. They are extremely knowledgeable and helpful when you are not quite sure exactly what you really want. Our stair and hallway runners came out so beautiful. Thank you Jeff, Sue and team!

Great service. Very accommodating! Would highly recommend. Great working with a local business!read more

I scored a great deal on a remnant to use as an area rug for under my kitchen table. They have a…read moregreat selection. I plan to return for my stairs/hallway runners.

I had brought a family heirloom oriental carpet to another oriental rug specialist after some moth…read moredamage. They "cleaned" and held the rug for months, didn't repair anything, and then told me it was beyond repair but they could spray paint the badly damaged areas. I picked up the rug and brought it straight to Koko Boodakian, where they not only thoroughly and properly cleaned the rug, but hand-repaired the rug in-house, all in much less time than it took the other place. Color and pattern matching is excellent. And Sager, my main contact, was fantastic. The rug may not be perfect but it's pretty close. Thank you Sager and Koko for saving a very special carpet for me! I know who to trust with my carpets.

Koko Boodakian is the only place I would ever buy rugs from. I have been to the store many times…read moreand have always been welcomed by the owner and other staff. They have an amazing selection of rugs from different parts of Iran and other countries as well. They also have a vast collection of vintage rugs. The owner has immense knowledge about each rug and is a trusted rug appraiser. I have bought few rugs from this place. Each rug is a unique piece and represents a different design and culture. All handmade and from wool, cotton and other organic materials. I got my last rug when I was in Ohio. The owner sent me images of a collection all with very affordable prices. He shipped the rug to my address with no hassles. I received the rug and immediately saw an upgrade to my apartment and everyday life. Feels great to walk on a piece of art made from organic wool material. Of course these rugs last hundred of years and are sustainable with no plastic in them.

GREAT store, superb customer service, no pressure admosphere. I was looking for a dining room rug,…read moredifficult colors, on a low budget. I walked in and was greeted by a nice, friendly lady - Mary, very knowledgeable in oriental rugs market. They must have put out a dozen different ones for me. There was absolutely no pressure. The store was empty and I felt as if we could take as much time as I needed. Several I liked were more than I could afford, but many were well w/in my range. The shop is large and well lighted the light showing off the rug' patterns and colors to good advantage. Mary asked if I wanted to take few rugs home to be sure of colors working within the dining room's admosphere. I took two rugs with me home and end up buying one. Again, great shopping experience; highly recommended!

From the owner: First Rugs sources and sells the finest hand-knotted rugs the world has to offer. We stock over…read more6000 unique and one-of-a-kind rugs encompassing antique to modern and new contemporary. Come visit our showrooms in Acton, MA, the SoWa Art & Design District in Boston, and NYC to see our artfully curated selections!