Hired them to do some pergo type flooring. Before hiring them I told them several times my floor…read morewasn't level and the only reason I wasn't doing it myself and was hiring them was because the floor needed to be leveled first. The said they could do it, and we agreed on a fee for leveling the floor. Great. But then they didn't level the floor. The installer said it wasn't necessary when I came home and he was 3/4 done with the floor. When I complained about the final result, they didn't offer to take up the flooring and level it to make it right. They did remove the charge for leveling the floor but otherwise charged us full price for the install. 6 years later and our floor has been awful ever since Day 1 and I still hate how bouncy it is in many spots and its now starting to pull apart. I already need to pay for a new floor when should have lasted 15 years or more. I will say everyone we spoke with was kind and never rude, even if they didn't offer to make it right.

Buyer beware! Why can't we give zero stars? I had never been to an AJ Rose before and was…read morerecommended by a neighbor. Upon entering the store they seemed pretty helpful although the man Who 'helped' me was pretty ripe. I could smell him through my mask which wasn't a good sign. That aside we discussed what I was looking for, he walked around with a calculator and gave me an estimate but made no effort to write down what I had wanted. Apparently that's the customers job and then when I called to get a final price I was scolded and told that they wouldn't help me because I questioned the actual quote that was sent to me. Don't call the owner A.J. or the manager they clearly don't care nor do they want to discuss what my questions were. The store didn't have AC. It was hot. The management was lackadaisical and they clearly don't need your business!

Went into the store ( right on Rte 1 ) with what I thought was an impossible…read more request - a 21 x 12 carpet with custom cuts for a hearth. All bound and ready in 5 days. It was ready in 3. The price was right - the service incredible - Donna even went out of her way to identify me as a stupid man. - which usually I am BUT not this time - I got the carpet I needed in record time - They're fun to work with, great quality and price. Go there - if she calls you stupid you probably are - but it's her term of endearment -

I have used Carpet Liquidators, Danvers, MA. 3 occasions for 2 different houses. First after…read moresnowstorm leaving me with ice dams and water that ruined wall-to- wall carpeting in living /dining rooms and family room. The team, led by Fabio, came in, ripped up carpeting, moved all furniture ( extra cost), installed LVP flooring. The team made whole process from carpet removal, to installation, to clean up efficient with wonderful results. The flooring looked great! Eight years later, in new house. Back to Carpet Liquidators. More carpeting removed: 2 bedrooms, hallway , stairs ( as you can tell not a big fan of carpet). LVP installed with another great job right down to the trim work. Gina, front desk representative, spent time with me picking out stair runner and flooring. While they were here, consulted with Fabio and added on 2 bathroom floors. No problem, no extra wait time. Again, the team members were professional. Next project, 2025, back to Carpet Liquidators. Very small deck off of patio doors leading to backyard. The team came in, ripped off small deck and built 19x10 walk-out deck with white vinyl railings and 2 flower boxes by the stairs. This team worked in the rain and 90 degree heat. I love how it came out, use it daily, and have received multiple compliments. From Gina, front desk representative, to Fabio, lead crew member, this team is great: professional, courteous, respectful of your home, hard-working. I would highly recommend them as I have used this company 3 times now and have been very, very happy with all results. Jackie P.

When purchasing a home, there is usually something you want to update; the floors in our new…read moretownhouse desperately need a facelift. By word of mouth, Pelletier Rug Co was suggested in numerous inquiries. Jerri was a gem to work with. From the in-store consult to the time she took to see the place and measure and, finally, the scheduling and ordering of the work. It was a pleasure working with her. As you can see it is stunningly beautiful. We chose vinyl planks for the main floor and basement and updated carpets on the main bedroom floor. Sorry, no pictures of that, but I promise it is very nice. Even the "seam" is not noticeable in the primary bedroom. I highly recommend this team!!

I started out buying remnants and always look at the high end rugs while I am there. About 85 % of…read moremy 7 room home has Pelletier carpeting in them. I love their runners and back of the store sale carpets. Always personable and help me carry out my purchases. You can buy carpeting anywhere but the prices at Pelletier are always lower and their markdowns are amazing. It is a bit of a drive for me but it is always exciting to see what's new in the store.

They were awesome, low pressure, answered questions when asked and when we made our offer in cash…read morethey discounted further. Great Job!

I agree with the first review of this store. Great prices, excellent service and they stand by…read moretheir products. We have 4 rugs from them and I am heading back there again this week to get some more.

Rehan and his team did a carpet installation for us in our basement. Very great quality work, very…read moreprofessional, and very accommodating! Highly highly recommend!

Rehan and his team were great to work with for installation of 3 carpet stair runners at our place;…read morewe paid a little extra for NY-style defined look and feel like it was worth it. The whole process from start to finish was a matter of weeks and everyone was so prompt and reliable. Even if there are cheaper options out there on thumbtack, we are glad we went with this full-service company because they brought carpet samples, ordered carpet, did cutting and installing, we didn't have to left a finger!

A couple years go we used Bradfords for a carpet installation. This time we needed hardwood…read moreinstalled in a new home office. We had such a wonderful experience previously and hoped we would be as lucky the second time around. The floors came out absolutely perfect! They helped choose the best flooring based on the look we were after. Ultimately, we choose a new type of flooring that is waterproof and scratch proof and looks like real hardwood. The only downside is, now I wish we had that throughout the entire house because our dog's nails have done a real number on the original house floors and water stains in the kitchen. Alas, that larger project will have to be for another day when the penny jar is full. The installers worked quickly and flawlessly and were very helpful with the best options on how to blend the new floor with the floor that is in the rest of the home at the doorway for a seamless transition. We are perfectionists and are never thrilled to have to delegate home work to strangers, but thankfully we've found a company we trust with our floors. Highly recommend them and will let you know if we use them again in the future.

My wife and I contracted Bradford to install a new tile floor. Their workers had nothing in common…read morewith the painting out who did marvelous work . If anyone is in the market for a new floor it might be best to patronize the superstores in Danvers. They always call and ask how the workers performed. Pam was our sales director and it didn't seem to be disturbed about the awful condition of our place. Stan is a direct representative of sorts and I had complained about tiles not installed properly. He agreed because in one section I felt I was walking on a trampoline. When I didn't hear from Stan for a few weeks , we returned to the Bradford store on Newbury street only to find out he didn't remember me. That was our last interaction with Bradford. My wife was very upset; she saved up thousands. We only wanted to make things easier for our daughter (trustee) to sell our place when we are no more. James Dennehy

Back in April, my wife "tasked" me with finding a new oriental rug for our living room. Based on…read moretheir outstanding reviews, I went to MOR and met David Mouradian, the face and, dare I say, personality of this family-owned business. After showing him pictures of our living room and explaining what we seemed to like, David showed me about 10-12 rugs and was very helpful explaining the differences between the styles/patterns, manufacture and quality, as well as appropriate sizing. With his guidance, I boiled it down to four and arranged to have them delivered to the house so we could see what they looked like with our furniture & colors (btw, I highly recommend doing this). My wife and I were so blown away, by how the rugs transformed the room, that we decided to buy one for our dining room as well. Both are hand-woven, tribal patterns from Afghanistan. Since then, I've taken four older rugs in for cleaning and one fringe repair....they look great! David and his team are exceptional at what they do. I could not be happier to have found and worked with a business like this - great experience all around!!

If you are simply buying a rug Melrose Oriental is fine. Nice selection to choose from…read more I brought a rug in to be cleaned and it was returned to me damaged. I understand you sign a waiver that states they can't guarantee spots will be removed but in my case they removed the dye from the rug, briefly mentioned it to me when I picked up my rug, never showed me what happened, and still charged me for the full cleaning despite damaging my rug. It seems like whoever was doing the cleaning didn't have enough expertise to know how to treat or clean my rug and irreparably damaged it. The fact that I was still charged the full amount for the cleaning felt disingenuous. They clearly knew they had damaged the rug as they mentioned it to me upon pick up. Not showing me the area affected when I was there felt like they were trying to hide their mistake. Be very cautious when you bring rugs here to be cleaned.

I hired WEWash to clean my rug and sofa, and the result was amazing! Danilo was very professional…read moreand meticulous. My rug looks brand new and the sofa is spotless. I highly recommend his service!

From the owner: At WEWash - Upholstery and Carpet Cleaning, we go the extra mile to ensure your home or office is…read morespotless. Here’s what sets us apart: Health-Conscious Cleaning: We use hypoallergenic, eco-friendly products that are safe for your family and pets, effectively removing dirt and allergens without harsh chemicals. Advanced Equipment: Our cutting-edge extraction machines deliver deep, thorough cleaning, making your upholstery and carpets look like new. Expertise in Fabrics: Our skilled team is trained to handle all types of upholstery, including delicate fabrics and genuine leather, ensuring the best care for your furniture. Personalized Attention: We tailor our services to meet your specific needs, providing a customized cleaning experience that exceeds your expectations. Commitment to Excellence: Serving Boston and surrounding areas, we focus on delivering top-quality results for homes, offices, hotels, and more, with meticulous attention to detail. Experience the WEWash difference for a cleaner, healthier, and more beautiful environment. Contact us today for exceptional upholstery and carpet cleaning services!