my pool was renovated by National Pool Design amazing work. I love my new outdoor area Thank you!! read more

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I know there are more than a few bad reviews- but my experience was completely different - yes it took some time not their fault but because of my full house remodeled. The team at National Pool had a lot of patience and finished a great new pool for my family. love the finish, color,...everything. They also did a friend's pool which also came out beautiful. Thanks National Pool for creating my beautiful zen place...... read more

National Pool Design - Pool & Hot Tub Service Near Me - Miami, Florida

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Amazing ! Excellent! Honest! From start to finish every step was smooth. Highly recommend! I live in Coral Gables and this city is not easy. read more

Amazing service! Freddy was super helpful and made the whole process smooth. Highly recommend

Mr. Rodriguez was an amazing businessman to work with for my pool!! He took into consideration my wants and interests for design, and I appreciated the time taken to make sure everything was as I wanted, as well as correctly constructed. I can tell he values his clients and customers dearly! Will definitely be recommending to my family and friends. read more

Everyone was so helpful and professional. I will be recommending to my friends and family.

BE AWARE! do not hire this company! I hired this company to do my whole back yard, build a pool and tile the area. At first they had great costumer service. the sales person Otto Diaz was very attentive and the owner of the company, Freddy Rodriguez even came to my house to answer questions. After I signed the contract and paid the deposit everything changed which shouldn't be surprising. They contract all of their employees and don't actually build the pool. everyone they use are other companies they subcontract to do the work. 2 months after the pool was done I had a big crack and the pool was leaking, it took 4 months to have them come to repair, they ignored all calls and texts and only after sending a letter from a lawyer they came. They did a terrible work, I had a brand new pool with a thick dark line running along the bottom of it. 3-4 months passed and the pool started leaking again. the leaking caused the tile to sink and now its a major hazard. we fill the pool weekly even though its constantly raining not avoid ruining the pump. the tile situation is terrible, there is a huge crack in the bottom of the pool and we keep having electricity problems in the brand new electric box they installed. no one return our calls, the completely ignore us! We have warranty provided by them but they don't follow through. we decided to go to court now. Please don't ignore the complaints. read more

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I hired this company back in October to build out a pool for me. Very responsive owner when trying to get our business. Unfortunately once we signed and paid a deposit everything was downhill from there. Everything has taken forever. I am currently in the last stages of my pool project, only a few steps left before being able to call final inspections and Freddy and National Pool Design has disappeared. If you actually get a response from them (seldom) its excuse after excuse and its always a different excuse. Absolutely no consistency. I haven't had a soul work on my pool for close to two months now and even more frustrating after multiple attempts to get a response on when work will resume all I am getting is either crickets or excuses. Pay a little bit more and get a reliable company. read more

There is no response to calls, texts, or emails. The project has been stalled for now over 6 months...avoid this company.

No complaints about National Pool Design. We have an existing pool that has been here for 30+ years, built by another company. Called NPD on 6/4 regarding a broken pipe, Lily at the main office was very nice and was able to set up an emergency appointment the next day to get a repair estimate. By far they were the most detailed and affordable choice. They came back on 6/7 to do the repair work and of course, with a pool this old, there were some other issues that needed to be addressed. Omar, the office manager, worked within our budget to come to an agreeable solution. Work was completed in what I think was a very short period of time, only took them a day to re-route the main pipes and change the valve manifold configuration. Hands down, we will be working with NPD for all our backyard needs. read more

Worst Pool Company in miami! Called this company to redo the pool due to a leak.... A whole year has gone by and the pool is still incomplete...The pool still leaks!! After several calls and text messages...nothing. Very frustrating. read more

Bar none the worst Pool Company in South Florida! They not only destroyed my pool but illegally falsified warranty papers in order not to have to pay out of pocket for their negligence.... plan on seeking legal action. read more

Our family home - pool was built couple of years ago -and I have nothing but positive things to say about national pool design . I love the design of my pool and considering the size the pool was built in a relatively short period of time . The quality of the materials have stood the test of time and the elements that the weather brings in south Florida . I highly recommend npd to any of my close friends or family looking to design a pool . read more

National Pool Design - Pool & Hot Tub Service Near Me - Miami, Florida

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4 years ago we hired them to build a new pool, deck, and pergola. The pergola was built with incorrect pitch and after only 4 years has severe wood rot. Freddy promised multiple times to take care of the issue but never showed up as promised. My 2 cents is find a company that has a reputation as being true to their word. Sad because their designs are really nice. read more

Did my pool with National Pool Designs this spring to get ready for this summer and I absolutely loved their work. They have excellent customer service, as well as a wide range of tiles and options to make your pool look great. My family loving the pool and were gonna be using it all summer long with family and friends. Pool party season here we come! read more

This is probably the worst pool company I've ever seen.. the pool and jacuzzi at my house never get finished.. 4 months and nothing.. piled of garbage all around my lawn, sand in my drive way, their workers destroyed the frames for the screens with concrete and etc.. do not recomend at all! read more