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    Builders FirstSource

    3.0 (5 reviews)
    Open 6:30 am - 5:00 pm
    Updated 3 months ago

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    4 years ago

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    14 years ago

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    8 years ago

    After sharing my review on Yelp, they sent a technician to address the issue and made it right. Thank you.

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    Lowe's Home Improvement

    Lowe's Home Improvement

    (71 reviews)

    $$

    Stay away from this LOWE'S Drive to Home Depot The worst customer service Spoke to multiple store…read moremanagers about a delivery that was supposed to come on March 23rd. Well it got delayed. I get it stuff happens The guy I hired to do work on my house I found other stuff for him to do in the meantime After calling and speaking to 2 diffrent store managers Who were 0 help they gave me a a new date of March 27th for delivery So I hired a carpenter again to go get the product at Lowe's and install the product in my house. Well it got delayed again Why give a tracking -# and date if the product isnt coming that day So now a 400 dollar window is now costing me almost 2k because of all the delays I then called corporate on Monday March 30th And if you think the employees and store managers at Hudson LOWE'S are useless Well call corporate What a giant waste of time They offered me 50 dollars for my troubles What a joke I am a builder in town and have spent so much money with Hudson LOWE'S and for them to offer me 50 in store credit is a joke I wish it was in cash so I can put it my gas tank to drive to Home Depot Anyway stay away from here if you need customer service 1 star rating is too many stars

    I'm having trouble with a Lowe's door installation. The lock was not set up correctly, and the…read moreinstaller told me I had to "push the door" to get the lock bolt to engage. However, I have a similar lock on my back door, so I know how it's supposed to work--like any door lock! I was in the middle of re-seating the strike plate, which they had installed too far to the left, when I noticed that the face plate plate was not screwed in. They left it unscrewed on the door edge. Now I have to obtain the lock company's manual to see which screws I need to order to have a complete lock. I'm hoping Lowe's will pay for that. I don't want those installers back here. I'll do it myself. The rest of the installation looks good, but this glitch is making me question what else might have been done incorrectly.

    Builders FirstSource - buildingsupplies - Updated May 2026

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