TLDR: Condo neighbor had new quartz sink installed and Rosy's cut the quartz in my driveway that I…read moreshare, and my 2-month-old car was enveloped in quartz stone dust. Rosy's refused to take any responsibility to get the stone dust safely removed and left me to handle it and absorb the cost for something they caused on my own property. Full Review: My neighbor on 7/21/25 had Rosy's Marble and Granite over to install a quartz sink. They cut the quartz in the shared driveway and quartz dust covered my car. I noticed this when I looked out the window to investigate the noise and saw a white cloud surrounding my car. I went outside and inquired with the installer, while mentioning the dust that is covering my car. He didn't seem too concerned and continued and said the cutting was mostly done and he was far enough away. The installer did have a mask on but there was no effort made to contain the dust by using sheeting or a dust collector from covering people's property. After research it concerned me that quartz dust is sharp little rocks that could severely damage car paint if allowed to sit and not cleaned off promptly and properly. I mentioned this to the installer and again he wasn't concerned and was fine as it was quartz plastic dust (extremely unhealthy to breath in), and it could be rinsed or blown off my 2-month-old car. I asked him to move further away from the car to prevent more dust from covering the car as it was windy out and blowing directly onto my car. An amazing amount of pollen ended up on the car within a couple hours as it was most likely sticking to the sharp quartz dust sitting on the car. I washed my car two days before, so it was clean. I contacted my neighbor who was getting the work done to ask them to be careful and not do this around the cars in the driveway. She mentioned that they offered to rinse off my car, I refused as a water hose could allow the quartz dust to scratch the paint. Once the installer realized that this may be serious, he offered up that he knew a detailer. My neighbor was mortified and offered to get the owners contact info. I called the owner later in the day once I received his number and left a message describing the situation. I took my car to get it detailed and the quartz properly removed that day as I didn't want it to sit and possibly cause expensive paint damage. The owner never returned my call, I reached out to him again two days later and I explained the situation. He took absolutely no ownership of what his company did and tried to deflect the blame. I am not even a customer of Rosy's, and I was affected by their disregard to how they did the cutting in the open and refused to make me whole by paying for the detail that I had to get done to clean my car correctly to prevent risking expensive damage. I stated I just want my car returned to the condition it was before your company arrived and a detail was required to safely do that. He said that I should have contacted him that day, which I tried to do by leaving a voicemail. His installer should have handled the problem right when it happened instead of trying to ignore and hope it will go away. Rosy's has a blatant disregard of people's property and refuse to fix the problems they create.

We had Rose's install our kitchen counters about 7 years ago. When they did a seam was placed in…read morethe center of my kitchen sink. We were not happy about it but were told there was not much choice. Now flash forward 7 years to today and our 100 year old house has settled and the seam in the sink opened and has also caused the sink to dislodge. We don't blame them for the need of a repair but this where the one star comes in, service! I went to them in person to try and arrange a (paid) service call. They had me fill out a form and said they would call me to arrange a visit to my home. Two weeks pass no call. I call them, go through this whole process again only over the phone this time. Two more weeks pass still no call. Clearly they don't care. Even a busy company could set a visit appointment even if it was a couple months out. Sure a repair isn't going to generate them thousands of dollars like my install did, but its still money earned. They would have akso reearnd my business for the two bathrooms I am about to do. Off to find a new granite company, wish me luck.

Great work ethics, reliable, trustworthy , affordable and does a wonderful job.read more

ornamental did a terrible job on a railing and refused to be held accountable. As a result, I've…read morehad to take matters into my own hands legally for a breach of contract they were terrible, refused to reply. A child could do a better job I do not recommend.

Hate to write this about a local business. We prefer to support local businesses. Our recent…read moreexperience with Once Upon A Tile in fitchburg was disappointing. Mostly the installation. The actual installation of our backsplash went well. However, they left my kitchen an absolute mess. I cleaned grout up off my floor, cabinets, stove and counter top. We had, admittedly, a very minor area near an outlet that missed grouting. We brought it to their attention not Because it was a major issue, but because it should be remedied. We got back a very sarcastic comment and never heard from them again. Service matters.

Wish I could give this place a negative review. It was recommended as the best place to go for…read moretiles in the area. We went and as soon as I stepped in I got a weird vibe. Should've walked away right then and there. Stuck around and a lady asked if we needed help and of course we said "yes". Should've said "not from you" since after the first 5 seconds of her talking it was obvious she had no idea about the tile business. Not to be mean, but her lisp didn't help much either. She then left 'cause apparently there were more pressing matters than paying customers. We eventually got service from an associate who was more knowledgeable. We walked away feeling good about the choices we made. Fast forward to installation.... Went to check it out and a good 10 sq ft. wasn't grouted. When we asked about it they said that they ran out of grout. "You ran out of grout?"...Seriously? Would you like me to explain what to do when you run out of grout or do you think you can put your 2 brain cells together and figure it out. What you don't do, is leave it like that and hope I won't notice. 2months later.... Kitchen ceiling started leaking.... You may ask why.... Because the workmanship of once upon a tile is not up to par. It came from the upstairs bathroom through the ceiling. Good thing I noticed before it got worse. Do yourself a favor....you may want to buy your tile there(I wouldn't recommend it) but for God's sake don't have them install it.

I had a great experience with ConstruCenter Electrical! I called early Saturday morning after my…read morelight switch sparked when I turned it on and the light went out -- definitely not something you want to ignore. He was able to come out by noon the *same day*, which I really appreciated. He quickly identified the problem and explained clearly what had caused the issue. He didn't just replace the switch -- he re-wired it in a much safer way to make sure I wouldn't have any more problems down the line. I felt confident in the work because he took the time to walk me through everything and answer my questions. He worked efficiently, was professional, and his pricing was very fair. It's hard to find someone reliable who responds that quickly on a weekend. I would absolutely call him again and highly recommend him to anyone needing electrical work!

They responded quickly, answered all my questions, and the pricing was very fair. I really…read moreappreciate the fast response and professionalism.

First time customer, now forever customer. Answered email within 2 hours (not days) extremely nice…read moreguy (Chris) who then was already on property taking to me on the phone while walking around and estimating. Exceptional pricing, very diverse company, will use for other projects. Workers showed up exactly at the 11:00 hour and as discussed a two man two hour job. Perfect. My property has never looked so good. I mean this is now the MY company for everything. Wow, never expected in today's0 world such an honorable honest reliable and dependable company to fill all my expectations, and then some. Amen to good people. Sincerely, Andrea Montgomery

The stone selection was the toughest since it was all so beautiful. Once it was selected it was cut…read moreand ready to install in a matter of days. The delivery and installation was great! The quartzite is stunning! Would absolutely recommend to family and friends.

I have nothing but great things to say about rick and his crew, he is the only countertop…read morefabricator and installer that would rig almost a full slab of granite into my house without a seam !!!! His crew did it and it came out great

Great job quality work and pleasant to work with. I would recommend highly. Good price, well worth…read morethe price.

Terrible results. After only six months the wheel tracks from just driving up the driveway are…read moreevident in the new asphalt. I am shocked. Every day I go out and look at it. Of course, where the vehicles ( A mini van and and Honda CRV ) park is much worst. To keep it to a minimum I try to park in a slightly different spot. Imagine that, you can't park in the same spot. And the wheel divits are even evident for the rear wheels, yet both vehicles are front wheel drive. What a mess. Find someone else.

I hired 99 Handy to build an indoor 9'x7' wall with specialized insulation. Their builder arrived…read moresix hours late with the wrong building materials on the first day. On the second day, he arrived late again, at 6pm and didn't compete the job. I called 99 twice to have the wall fixed, emailed them twice, and sent them two facebook messages asking them to fix their work. They stuck me with a half-finished, warped wall, which had to be completely re-done. See my pics of their horrible work and horrible customer service. Do not use 99 Handy. Update 12/20/2016 - 99 has not reimbursed me, as they claim in their below response. They were also untruthful about the materials purchased. Feel free to IM me for my itemized 99Handy receipt and picture evidence.

I contacted 99 Handy to replace a bathroom fan in my condo before renting it out to a new tenant…read more I initially set up my appointment for Monday. The weekend before he was scheduled to arrive, Stephanie contacted me to say that Paul was too busy to come on Monday and it would have to be pushed to Tuesday. I explained that I was moving and that Monday would be better since I need to get it fixed. She insisted that he had to come on Tuesday, and told me that he had time to both provide an estimate and both fix the fan on Tuesday. I left work early in order to get home for Paul to arrive at 6:30 PM. He never showed up. I emailed Stephanie around 7 PM and she told me that her she had emailed me but "it must have gotten caught in her outbox", but that Paul had gotten caught up in the previous job and wouldn't be able to come. I explained, again, that I would be moving and needed this fixed. Stephanie told me she didn't know what I was talking about, that even if Paul could come provide an estimate he wouldn't be able to fix it. I responded back with a screenshot of Stephanie telling me he could both provide an estimate and fix it in one day. Stephanie then promised me that Paul would arrive at 6 AM the next day to fix it. I was very clear, again, with Stephanie that my movers were coming at 7 AM and he had to be on time since I was leaving. I got up super early to be ready for his arrival... and he arrived at 7:15 AM, an hour and 15 minutes late, as my movers were in the midst of moving. He did tell me what the problem was, but said he'd have to come back and fix it. I told him he'd have to coordinate with my tenant who was moving in. I connected Stephanie and Paul with my tenant. She scheduled two times for him to come fix the issue and both times, he never showed without notice. Finally my tenant emailed Stephanie and Stephanie responded that she no longer works for 99 Handy. I texted Paul twice last week asking him to please fix the gaping hole in my bathroom wall, and got no response. Please stay away at all costs. I don't know how anyone could possibly give them a good review. And Paul, please feel free to respond to my texts.