During my time in the North East, I found Stagecoach buses to be okay, the service provided was…read morebetter than in my home of Greater Manchester, and the buses used seemed to be nicer and newer, with two bays, one for a wheelchair and another for a pram, as well as USB charging which considering this is a bus - is fantastic. The drivers seemed average, bus like most other buses in NE, the buses were old fashioned in the way it had a manual rather than electronic ramp, I have only ever seen in London (in the UK at least) The routes from Stagecoach were okay, they didn't seem as large as the main provider GONorth East, and unlike its' larger North East rivals, the buses didn't have much of a difference in terms fo appearance other than the destination and number on the front of the bus. I'm struggling to comment further, this bus firm is okay, more information to address confusion on the stoppings of the bus perhaps through the use of technology and ensuring buses do run ontime with excellent service everytime are some improvements that need to be made, but fro now I don't feel Stagecoach North East deserves anything over a high two-star rating.

I really enjoy getting the bus first of because if you were going further than you would usually go…read moreyou have everything you need!! First of all you have wifi that is very good and second of all you have WIFI what you need every where you go so this is a very good service and I would go again!!

While in Newcastle and the Tyne and Wear region, the main bus operator I used to travel was Go…read moreNorth East, they are probably one of the biggest bus route operators in the area and operate routes alongside Stagecoach and Arriva, comparing them all together, I actually find Go North East to be the best. As well as serving the Tyne and Wear region, they serve the rest of the North East including Durham and Northumberland, albeit the route to Durham takes a significant length of time, the number 21 bus goes to Durham via the Angel of the North, with every other bus carrying on and doing the full route all the way to Durham, albeit the 52 minutes it takes from Newcastle city centre (intu Eldon Square) to Durham is such a long time compared to the 15 minutes it takes on the train, which is a route many operators use including Virgin Trains East Coast and TransPennine Express. Most buses also seemed to have wi-fi which was good, however the wi-fi was really slow and sadly wouldn't run apps such as Yelp, probably down to the data it consumes compared to an average google search so I ended up just giving up with it. The drivers seemed friendly enough, eager to help and get the ramp down quite quickly for me, which was good, however, I found most buses including rivals such as Stagecoach in the North East to have a very good standard of customer service. A good number of services appeared to run on time, however, some didn't seem to turn up at all and just got removed from the screen, meaning I had to wait even longer in some cases for my bus which was frustrating, confusing and annoying. I feel Go North East deserve three stars as they run a great number of routes, and also try to set their bus out differently, and put them in different colours such as Green for the 21 Angel route which goes onto Durham, which is quite cool and an innovative approach, while also considering the drivers being friendly enough, I felt my bus experience was actually okay with this company, much better than something I've experienced in Manchester, albeit I feel I can't go anything over 3 stars mainly down to: - The wifi on the bus is awful and is not worth the bother of connecting to - Some buses were delayed, some did not show up at all when they should have done - They don't have any in source power, I admit very few buses do but some Stagecoach services did and I didn't see as many sockets on this service compared to rivals such as Stagecoach.

Thanks for a great away day in Harrogate at the Christmas market yesterday. The coach was…read morecomfortable & everything ran like clockwork. Looking forward to seeing your 2018 brochure

From the owner: Chris Cooper Travel is a family run business based in Gateshead that runs coach holidays and…read moreexcursions throughout the UK. It is our attention to detail and personal touch that sets us apart.

The MetroCentre Interchange is a fairly nice public transportation Interchange, mainly serving the…read moreintu Metrocentre, which is the largest shopping centre in the UK. It is actually fairly unusual for a shopping centre to have its' own devoted Interchange, and something I have only seen once before in the case of Meadowhall in Sheffield, both of them are down to location, these large shopping centres are often located out of town, hence an Interchange for the likes of buses and trains is needed. From the Interchange, it can be slightly tricky finding your way to the Metrocentre if you're a first-time visitor, as you normally have to go up a lift and the signage, in that case, could be improved. The Interchange has an adjoining Railway Station, and in its-self, it has 12 platforms, served by most operators including GO North East, Arriva and Stagecoach. Services to and from here can go to the likes of intu Eldon Square, Central Station, Durham and Gateshead. When I visited, there seemed to be a small delay of the buses going into Newcastle and Gateshead, hence causing confusion, as I didn't mind which bus I was going to get on as they were both roughly the same distance on foot from my Hilton hotel, I managed to wait around the same area which they were both located at. The use of big screens such as at intu Eldon Square and more staff around the Interchange showing the next bus to each destination and not just the "final destination" stated on the bus would also have been useful. A medium to high two-star rating for this Interchange, which is let down by issues such as the slightly complicated nature, big screens and the station being understaffed.

In town recently for the Newcastle vs. West Ham game, we took a train to London the next morning…read more Being our first time in town, we didn't know what to expect in terms of the station, but our experience was positive and in line with the other reviews... We found the staff helpful, the station easy enough to navigate, etc... I was glad that we arrived early to find which platform our LNER train was on (#3) and then figure out what area to board based on our prebooked tickets. I didn't realize until it was too late that there was a designated warmer indoor area for us to wait. Bummer! Our train departed on time but did hit a delay on our route... clearly that is not the fault of the Newcastle Central Station, however. I'm not sure if/when I'll be back, but if you find yourself in the area, this is a beautiful station to come into or out of. Safe travels!

It's living history in this city of seven bridges. The train station is 224 years old and it is…read morefree to go into, explore and admire. The station opened in August 1850, as part of the then Newcastle & Carlisle Railway and York, Newcastle & Berwick Railway. Now it's a Grade 1 listed building located in the city's Grainger Town area, to the west of the Castle Keep. The station was noted for its complex set of diamond crossings to the east of the station which facilitated access to the High Level Bridge and northbound East Coast Main Line and was said to be the greatest such crossing in the world. The crossing was the subject of many early-1900s post cards, titled The Largest Railway Crossing in the World, photographed from the castle (towards the station), or from the station towards the castle. Trains cross the River Tyne on one of two bridges. The older High Level Bridge, south-east of the station, was designed by Robert Stephenson opened on 27 September 1849. Its location meant north-south trains had to reverse in the station to continue their journey. The King Edward VII Bridge south-west of the station opened on 10 July 1906 allowing north-south trains to continue without reversing. The two bridges enable the trackwork north and south of the river to form a complete circle, allowing trains to be turned if necessary. The former Gateshead depot next to the connecting tracks on the south side of the Tyne, mirrored Newcastle station.

Arrived promptly, got us there quickly and safely and was very friendly. I'd definitely hire one of…read morehis buses again!

Excellent drivers,clean cars and a great serviceread more