I really enjoy getting the bus first of because if you were going further than you would usually go you have everything you need!! First of all you have wifi that is very good and second of all you have WIFI what you need every where you go so this is a very good service and I would go again!! read more

While in Newcastle and the Tyne and Wear region, the main bus operator I used to travel was Go North East, they are probably one of the biggest bus route operators in the area and operate routes alongside Stagecoach and Arriva, comparing them all together, I actually find Go North East to be the best. As well as serving the Tyne and Wear region, they serve the rest of the North East including Durham and Northumberland, albeit the route to Durham takes a significant length of time, the number 21 bus goes to Durham via the Angel of the North, with every other bus carrying on and doing the full route all the way to Durham, albeit the 52 minutes it takes from Newcastle city centre (intu Eldon Square) to Durham is such a long time compared to the 15 minutes it takes on the train, which is a route many operators use including Virgin Trains East Coast and TransPennine Express. Most buses also seemed to have wi-fi which was good, however the wi-fi was really slow and sadly wouldn't run apps such as Yelp, probably down to the data it consumes compared to an average google search so I ended up just giving up with it. The drivers seemed friendly enough, eager to help and get the ramp down quite quickly for me, which was good, however, I found most buses including rivals such as Stagecoach in the North East to have a very good standard of customer service. A good number of services appeared to run on time, however, some didn't seem to turn up at all and just got removed from the screen, meaning I had to wait even longer in some cases for my bus which was frustrating, confusing and annoying. I feel Go North East deserve three stars as they run a great number of routes, and also try to set their bus out differently, and put them in different colours such as Green for the 21 Angel route which goes onto Durham, which is quite cool and an innovative approach, while also considering the drivers being friendly enough, I felt my bus experience was actually okay with this company, much better than something I've experienced in Manchester, albeit I feel I can't go anything over 3 stars mainly down to: - The wifi on the bus is awful and is not worth the bother of connecting to - Some buses were delayed, some did not show up at all when they should have done - They don't have any in source power, I admit very few buses do but some Stagecoach services did and I didn't see as many sockets on this service compared to rivals such as Stagecoach. read more

Go North East - Transportation Near Me

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Ableist and sadistic drivers - saw me limp whilst I ran for the bus, closed the doors and the. Set off whilst I knocked on the door. Disgusted and degraded and had to wait another hour for the bus as they are every hour.terrible service when put in report - lots of excuses and empty apologies read more

The go north east bus takes me we're I need to be always on time if late only by 1 miniutes

Bus driver on 311 drive ID, 89273. I get on the bus say hello and ask for a return saying please and thankyou when given the ticket. Driver was miserable rude unpleasant. Made me put the money in a plastic cup slamming the cup in front of me. I had the exact change so why be so rude. When you come to work leave your bad mood at the door. Moods are contagious. You smile we smile. You act rude to your passengers then we will be miserable on your bus. read more

45 min waiting in this cool weather for 58service. these buses not running on time and not even updated in service update. it's waste of money travelling on go northeast read more