We in Lake Country are very fortunate to have John and Turtle Bay IT services at our doorstep ; I…read morecalled , and one day later had John to our home ; he knew what to do and serviced and repaired printer issues in minutes . the best part he is very sharing with his knowledge and my goodness his charges unbelievable low . Proud to have met him and having just recently moved to Lake Country pleased to have his business card in my files. Thanks John . Bob Yung .

From the owner: Turtle Bay IT Services will offer computer sales, service and repair for residential and business…read moreclients. Specializing in building relationships by repairing, reusing and re-purposing clients' technology.

This is my go-to for computer help of any kind. Service is fast and instructions are easy to…read moreunderstand. Both quality and value are top notch. As a bit of a ludditie, I appreciate receving personal attention to my computer woes voiced in simple terms. Staff are knowledgeable and accessable. Give Repair Express 5 stars.

5 stars for Bernardo and his service work. He is fast, does great work and delivers overall, the…read morebest customer service I have experienced in years. He replaced my screen while I waited. He then helped with a dirty charging port 2 weeks later no charge. Before you replace your phone it's definitely worth stopping in and getting his opinion on a fix.

CSR Computers has been our IT company for the last three years and they have done an incredible job…read moreand also very efficient. Whenever we have an issue they are always on top of it. Bill is very knowledgeable on what he is doing.Thanks Bill

We hired CSR computers because we were having issues in our office with internet. We called Bill…read moreand he came and resolved our problem and was very professional and affordable.

I am a professional in the business world. I have had…read moremultiple computer issues throughout the last several years. Starting with PC then a variety of different laptop models as well as mac. After trying a number of computer repair shops I discovered TechPro. From my first visit I felt as though the owner had a caring heart as well as a wealth of knowledge to draw on. I have never been let down. They are fast, efficient and very fair with charges. I highly recommend them for all basic and advanced computer as well as electronic issues. If they cannot help with the issue they will clearly tell you. Mr. Ed

Took my PC in to TechPro because Windows would not boot up. Sam charged me $168 for the repair…read more When I took it home it seemed slow and would not complete the updates. I then discovered that my computer only had 4GB of RAM when previously it had 8GB. I brought it back, Sam said it was a mistake and put back the other 4GB of RAM. When carrying it home there was something rattling inside which turned out to be the housing for the end of the DVD drive cable, exposing bare wires which were liable to short out if moved; Sam replaced the cable. When I got home again the PC still would not complete the updates. I then discovered that he had installed Windows 10 version 19H1 which is six and a half years old instead version 22H2 which was on the PC before I brought it in. Luckily I managed to restore it to version 22H2 in order to enroll in the Windows 10 extended security program. I have lost all confidence in this outfit and will not go back.

I have been dealing with Next Generation since they opened in 1997. They have consistently been…read morehelpful and very professional. I refer all of my family and friends to them and without exception they have been happy with the results of their visits - whether it be to purchase or to repair their computers. On one occasion my computer stopped in the middle of a big project with a short deadline - the people at Next Generation took it in and immediately worked on it. Unfortunately the computer was done however they were able to recover all of my work - and it was returned to me the next day... I was so grateful! Thank you for being there for all of us... Marion Bomford

I have had several dealings with the folks at Next Gen and I have always found them to be very…read moreprofessional. And when they can't fix it; they can always recommend someone who can.

I have purchased several fine electronics from Best Buy, both those ethically and unethically…read moresourced. I won't go into any detail on which devices are currently in my household, as that's personal and unnecessary. Best Buy, as a company does the things I need it to do: 1) have stock AND 2) and sell me things at a competitive, yet dictated range by the manufacturer and their own profit margins. Major complaint with Best Buy: their floor/door staff go out of their way to talk to me about their products as a means to provide both "Customer Service" and combat "External Shrink". Not necessary.

Received the most piss poor service at Best Buy mobile Kelowna. My dad was buying a new galaxy s22…read moreand she ended up selling him a galaxy flip. I understand being new but she was giggling about it when trying to tell her co workers who just walked by. Jessica then continued on still without a sorry. Been here for over an hour - past hours now. Absolutely no acknowledgment from her about messing up the phone and the plan.... As a former Best Buy employee in Vernon - it's disappointing to see how DOWNHILL the customer service experience is. This has been extremely frustrating. I won't be coming back to Kelowna BBMobile. She literally messed up so bad and we're thankful we just ended up returning it entirely. She either needs to be rerouted to a different position or have an extensive amount of training as she had tried to completely downgrade my dad's plan. Thankful for the customer service staff who pulled through around 7:20....

Christian Bell, Manager at this location was very kind, knowledgeable and really went above and…read morebeyond to help me out. I appreciate that very much and will be back! Great employee!