I have been dealing with Next Generation since they opened in 1997. They have consistently been helpful and very professional. I refer all of my family and friends to them and without exception they have been happy with the results of their visits - whether it be to purchase or to repair their computers. On one occasion my computer stopped in the middle of a big project with a short deadline - the people at Next Generation took it in and immediately worked on it. Unfortunately the computer was done however they were able to recover all of my work - and it was returned to me the next day... I was so grateful! Thank you for being there for all of us... Marion Bomford read more

I have had several dealings with the folks at Next Gen and I have always found them to be very professional. And when they can't fix it; they can always recommend someone who can. read more

Excellent bunch of people here who go way out of their way to help you with your computer needs. Any questions i have, i always call them and their answers always fix the issue. I don't go anywhere else for computer repair/support. read more

These dudes are the best. I brought my computer in because i couldn't boot it up any more.. They fixed it that day and threw in a new power cord because mine was really ratty... I didn't even expect it. Good prices and both the 2 people i dealt with are really chill. I will always take my laptop there for future repairs. read more

You won't find people more knowledgeable anywhere else. If you want true experts go here first, not to places like Futureshop or Best Buy.

These guys are friendly, knowledgeable, helpful and quick. I have used them for both our computers frequently. $40 diagnostic charge. Our computers always work better when they are finished with them. I recommend them all the time and have used them at my place of work as well. read more

I brought my computer to this place and there was this jerk at the front desk with such an attitude like if he didn't care about doing any business at all. Like, "another f* client". After explaining him what was going on with my computer, he asked me if I wanted to give it up. I said, "well....I have so much stuff there that I love...(and I paused for a few seconds because I was trying to decide) when this jerk said in a very rude manner, "YES OR NOT?" When I looked at him with surprise and shocked by his rude answer, he repeated, "YES OR NOT"? Opening his eyes like if he were angry. Immediately I decided that I wouldn't do business with this type of person. This experience made me think that if you really want to have excellent customer service when is about your computer, there is no better places to go than London Drugs or Future Shop. And it's so much cheaper. You are treated with respect and as if you were they best client they have. Don't waste your time and money in small shops like this one. read more