Teltronics Service Center damaged my Piano and "Misled" me. I gave "their manager" a Portable…read moreDigital Piano with 3&5/7 Normally Working treble octaves (I played all those in front of them at the time of drop off), to fix the non-working 2&5/7 bass octaves left. different times I emphasized to him, "If you see any risk of damage for the working part in the process, please do not open or risk with it, as it is still enough for helping me. Every time I said so, he assured me. Finally they could not fix the wrong part, and they returned me a Nothing-Works-Well and "totally odd, doubled, shaky, repetitive voice keys" for the entire piano, without even telling the truth while return. He assured me while return that there is no damage with the healthy part, even they fixed some of the Bass keys and maybe they are usable for short time. After I found the damage, I went and talked logically to him. He did not accept their mistake and started accusing me of lying, mocking my talks, and claimed that the piano "was Not working At All from the Drop Off day". He refused to pay any compensation, even the estimation refund, and even giving the same working second hand piano as a compensation.

I have a vintage Sansui amp. The left channel would crack at a certain volume. After calling a few…read moreplaces and being told it was not worth it to fix (??!) Teltronics recognized the amp immediately as being well worth the $$ to fix. It did take time and 2 visits, but for the price (very reasonable) and technicians who really know there stuff, it was well worth the wait. I am so very happy I found them and would recommend them to anyone with vintage stereo equipment.

I am a professional in the business world. I have had…read moremultiple computer issues throughout the last several years. Starting with PC then a variety of different laptop models as well as mac. After trying a number of computer repair shops I discovered TechPro. From my first visit I felt as though the owner had a caring heart as well as a wealth of knowledge to draw on. I have never been let down. They are fast, efficient and very fair with charges. I highly recommend them for all basic and advanced computer as well as electronic issues. If they cannot help with the issue they will clearly tell you. Mr. Ed

Took my PC in to TechPro because Windows would not boot up. Sam charged me $168 for the repair…read more When I took it home it seemed slow and would not complete the updates. I then discovered that my computer only had 4GB of RAM when previously it had 8GB. I brought it back, Sam said it was a mistake and put back the other 4GB of RAM. When carrying it home there was something rattling inside which turned out to be the housing for the end of the DVD drive cable, exposing bare wires which were liable to short out if moved; Sam replaced the cable. When I got home again the PC still would not complete the updates. I then discovered that he had installed Windows 10 version 19H1 which is six and a half years old instead version 22H2 which was on the PC before I brought it in. Luckily I managed to restore it to version 22H2 in order to enroll in the Windows 10 extended security program. I have lost all confidence in this outfit and will not go back.

Sony 65" Bravia TV main board failed. Took it to Southgate for diagnostic and repair. Surprisingly…read morequick turnaround time at a very reasonable cost.

From the owner: We are a family owned/operated TV repair shop serving Kelowna and area for more than 40 years…read more We are a home based TV repair shop with very low overhead, thus providing the lowest shop rates and repair costs in the Okanagan. We offer FREE In-shop estimates on all repairs. We service and repair all makes and models of LED, LCD and Plasma Televisions. Most free estimates and repairs are done within 48 hours. We offer very reasonable pick-up and delivery fees for your convenience. We look forward to economically repairing your Television and keeping it out of the landfill. If you decide not to repair your TV, we can recycle it for you. If you have a newer broken TV you want to get rid of we can pick it up and recycle it for you at no charge. Call us anytime to make arrangements for drop-off or pick-up.

We in Lake Country are very fortunate to have John and Turtle Bay IT services at our doorstep ; I…read morecalled , and one day later had John to our home ; he knew what to do and serviced and repaired printer issues in minutes . the best part he is very sharing with his knowledge and my goodness his charges unbelievable low . Proud to have met him and having just recently moved to Lake Country pleased to have his business card in my files. Thanks John . Bob Yung .

From the owner: Turtle Bay IT Services will offer computer sales, service and repair for residential and business…read moreclients. Specializing in building relationships by repairing, reusing and re-purposing clients' technology.