very expensive. tried to deal with them some and the sales man hung up on me. no coolread more

Excellent service by Zane and his fellow associates. Glad I gave them a second chance, I apologize…read morefor my previous review. All of his recommendations were spot on, everything works perfectly and well within my budget. In store warranty on my parts purchased without having to get an upsell is a huge bonus. Thanks again Zane.

Jon at Pro Wireless made the process of picking up my new iPhone X a breeze and is now my go to guy…read morefor everything wireless.

Now that Johnathan sold the store.... Jonathan will you…read moreplease take back your store! Your service is EXTREMELY missed!!! Loyal customer when Johnathan owned it :( A Few Points: - No one there during posted store hours! - Tries to up sell instead of listening to concerns (does not offer protection offers) - Limited in stock phones -Refuses to replace newly purchased phone that came out of the box damaged.

I have been dealing with Next Generation since they opened in 1997. They have consistently been…read morehelpful and very professional. I refer all of my family and friends to them and without exception they have been happy with the results of their visits - whether it be to purchase or to repair their computers. On one occasion my computer stopped in the middle of a big project with a short deadline - the people at Next Generation took it in and immediately worked on it. Unfortunately the computer was done however they were able to recover all of my work - and it was returned to me the next day... I was so grateful! Thank you for being there for all of us... Marion Bomford

I have had several dealings with the folks at Next Gen and I have always found them to be very…read moreprofessional. And when they can't fix it; they can always recommend someone who can.

These guys are the BEST!!! Very accommodating and honest. Robin, Amrita and Santiago are as…read moreprofessional and hard working as anyone I've dealt with.

Terrible communication. On request multiple times I was told they would be there on the move date…read morebut no actual email of confirmation. I was initially hiring this company to load our moving truck. However I also asked for a quote to do the actual move to another province. Multiple calls and texts I was told the quote was sent via email and not to worry they would be there on the move date. James told me sorry he hadn't sent it yet on multiple occasions because he had been busy with family in town, not in the office, etc. I continued to give him the benefit of the doubt. I finally gave up asking for the moving quote after three weeks of back and forth with James. I rented a U-haul and had there Pack Rat movers load the truck. I was referred to this company by my neighbour. In hindsight looking back she was doing a relative easy move consisting of boxes. Our move however included antique furniture, Pottery Barn furniture, Large glass mirror, and other delicate items. I had blankets ready and multiple times mentioned they could help themselves. As the move took place my dad and I continued to work in the house getting things ready and organized. The movers were respectful and polite. There were no issues there. Fast forward to unloading the truck. I also hired professional movers to unload the truck. As time went on and we discovered how things were packed on the truck it was with great disbelief. No blankets were used on anything. The movers were shocked to see how things were placed and packed together and the discovery of damage ensued. I have since reached out to James the very next day after we used Pack Rats services and sent pictures. He requested more pictures and said he would speak with his boss and get back to me on July 5th. I followed up and again explained how disappointed I was with no communication or compensation. There has been no return call or text on behalf of the company. Upon further investigation I found another customer who had a similar experience on the better business bureau. I really didn't want to have to write this review but after the lack of unprofessionalism by this company I felt it was right. Very disappointed.

Fantastic! Just moved from Vancouver to kelowna and used…read morefrogboxes. Such a great service, the boxes are clean, strong and can stack very easily. I didn't need to scrounge around for cardboard boxes, made packing a lot easier. Delivery and pickup were also right on time and very friendly at both ends. Certainly worth it for us and we'll definitely be using them again next move.

I recently used Frogbox for the first time for an in-town move in Kelowna. Having moved 10 times in…read morethe last 9 years, I have to say that this was the easiest move I've ever had to make. The boxes themselves are strong and sturdy and they were delivered on the date I indicated, and picked up on the date I indicated. James was very friendly and showed up exactly when he said he would when he had confirmed the previous day. Overall a fantastic experience and although I don't want to move again any time soon, next time I do, I will definitely give Frogbox a call. Thanks!!

This location has good, attentive in-person staff; however, no one answers the telephone. We tried…read moreto make arrangements by phone to pick up new glasses, but we could not reach anyone. After two days and a couple of dozen attempts, we gave up. This forces us to travel to the store, which is 70 kilometres away, without sufficient information. Lenscrafter, you can do better than this!

I wanted to hate Lenscrafters because they seem to cost the moon and the stars compared to other…read moreplaces... but I bought two pairs of glasses there tonight. I tried to use Costco Optometry like some other Yelpers suggested. It was a zoo, and the nice lady tried to help but had to run back and forth to deal with so many customers, she couldn't recommend a good frame. The selection was really poor too. I am talking maybe 100 pairs total. So off to Iris... now we are into seriously expensive. The girl said there is $100 cash back offer, but the fine print showed that you have to buy every coating known to man to qualify for cash back. So we trudged on back over to Lenscrafters where we have been customers for 7 years. Here are the things you should know : 1. The manager, Jean Paul is so great to deal with. He lent my husband his own glasses to walk around outside and test the transitions lenses. 2. The price compared to Iris for some frames is the same, and many better but the selection is huge. 3. If you can't get in to see the eye doctor, and you buy your glasses and in three months have a prescription change, they redo the lenses for free. 4. I have tested the "if you don't like your glasses return them" a few years ago and they do it with a smile. 5. Katie the great optician spent 45 minutes with our family, and then took photos of us in our top ten glasses so we could compare from on to the other on screen. 6. I noticed the manager inspecting personally every pair of glasses that came out of the lab before he called the owner to fetch them. He sent one pair back because the finish polish wasn't smooth enough... The customer service was fantastic, and they genuinely tried to help me stay in my budget. (With marginal success) And best of all, they reminded me to give them my BCAA membership number and I got 30% off both pairs! So I am back at Lenscrafters a little shamed....

I've been going to Orchard Park Optometry for 10 years now and I have had a great experience every…read moretime. They are always friendly, accommodating, and efficient. Dr. Broschak is knowledgeable, informative and genuinely cares. They will continue to be my eye place for many years to come.

This is a fantastic office! Mat and his staff are very accommodating, and willing to offer services…read morethat other offices just don't.. things like last minute appointments, trials, and free kids appointments, they even include services like scans with every appointment, which some offices offer only for an additional charge. The staff is so kind, and you can tell they are knowledgable about eye health and genuinely care about their patients being equipped with as much information about their vision as possible. This has been my go-to spot for many years and will continue to be.

I ordered a mattress online, along with a sectional, dining table and chairs and headboard set…read more The mattress is horrible, you can actually feel the springs/coils in your back and when you move can hear something moving inside?! The worst 'brand new' mattress ever. Called to complain after weeks of sleepless nights and had to take 10 photos of it and submit it to manufacturer to approve. It finally was, and when I went into The Brick in Kelowna to pick out a new mattress, was informed by sale person that the original one I bought is meant for a child, I'm in my sixties?! Its now been over 3 weeks and still no new mattress:( delivery has been delayed/postponed 3 times now and I'm fed up, as have stripped my bed three times expecting the delivery of new mattress and pick up of original one...the Brick has my money and I have nothing Worst customer service EVER!!

I've given this store a few chances in the past few years, but every time am disappointed…read more Extremely aggressive, tactless commission sales staff literally will not let you browse the store without following you around. They do not listen to what you're actually looking for and make it exhausting to shop there. There will be one or two decent deals for most things, but a lot of their stuff is priced pretty high. Not a bad thing, but they don't offer anything any different/better to any other store, so I don't see much value in what this store sells. If you want to spend a lot, why not go to a store that had better style? The main problem at this store is their company culture. Not much you can do about that. With so much competition in this business, there's no advantage offered by this company.