They are very kindly, excelent service, they help me to fix my phone very quickly,…read more thanks guys

Neat, tidy, friendly, organized, knowledgeable and easy to work with. Haley did an excellent job…read morereplacing the battery in my MacBook Pro. Thanks again, John.

Sam is the best very friendly and was able to help me with…read morelocating all My precious photos..

Took my PC in to TechPro because Windows would not boot up. Sam charged me $168 for the repair…read more When I took it home it seemed slow and would not complete the updates. I then discovered that my computer only had 4GB of RAM when previously it had 8GB. I brought it back, Sam said it was a mistake and put back the other 4GB of RAM. When carrying it home there was something rattling inside which turned out to be the housing for the end of the DVD drive cable, exposing bare wires which were liable to short out if moved; Sam replaced the cable. When I got home again the PC still would not complete the updates. I then discovered that he had installed Windows 10 version 19H1 which is six and a half years old instead version 22H2 which was on the PC before I brought it in. Luckily I managed to restore it to version 22H2 in order to enroll in the Windows 10 extended security program. I have lost all confidence in this outfit and will not go back.

Christian Bell, Manager at this location was very kind, knowledgeable and really went above and…read morebeyond to help me out. I appreciate that very much and will be back! Great employee!

Amazing process amazing service 10/10 would recommend the help of the staff always very personal…read moreand caring not rushed and trying to get you out the door just an over all great shopping experience!

AVOID AT ALL COSTS! BEWARE customers! Underneath the façade, the owner and the people working…read morethere, are fully aware that the phones they are BUYING for CASH are STOLEN. They offer no receipts or records of transactions . Tracked my stolen phone to the store, saw my phone with my own eyes, asked for it back and he told me to pay him $200 for the phone back. I called the police, and the phone was returned- for free. DO NOT BUY FROM THIS SHOP. DO NOT USE THIS SHOP. SHADY PEOPLE. They are crooks and they know it. Lying to customers and to police. Disgusting. Good and Luck!

Came I today with my daughters smashed phone and he was so great. Fixed with in 20 mins, a new…read morescreen protector and a much better case. We left feeling taken care of and so happy! Thank you

My 12 year old Samsung laptop bit the dust. I took it to Dan (Arcola) to get his advice. He checked…read moreit and discovered that the hard drive was shot (no wonder after 12 years!) but he thought that he could retrieve most if not all of the data and install a new hard drive. Alternatively, I could buy a new computer. My data was very important to me so I elected to have Dan take a shot at it. The results far exceeded my expectation. He installed a new solid state hard drive, retrieved virtually all of my data from the old one and installed it on my new hard drive all for significantly less than the purchase of a new laptop. The old Samsung works better than new and I highly recommend Dan. He really knows his stuff! Ted C. West Kelowna

Dan did his best to save an old dying laptop with a battery that wouldn't charge. Did a bunch of…read morework and only changed me the initial fee.

This was a very bad experience with customer service at the front desk once I had feedback. Do not…read morerecommend. Bad card stock, edges looked like a very poor cutting tool was used. And edges were bent. the woman at the front didn't focus on my issues and became defensive towards the fact that I was less than pleased with the product. Even if a client is upset about something, you should try to right it. Not argue with the client, instead focus on how you can do better. As a business, you will from time to time have feedback and hear that the product is just not up to par. They don't provide proofs except upon request (which was not communicated until after the job was done) so there's no way to know what you'll get until it's done. proofs aren't just for client to review before print begins, it's to protect your company do you don't lose money through printed product not purchased. Always request a proof if you're working with this company. But the cutting job was not good either.

Tyler was very communicative about my print request. He explained the details to ensure that the…read moreend product would be completely satisfactory. He was able to have the print items delivered in a timely manner. They are very professional. I would use them again. The billing department needs some training. Overall, this was a wonderful experience.

They have wonderful service, e.g. prompt response, good pricing and accommodating…read more Jay was great to work with. I recommend this store.

Not a service I have had to use before. However did not want to spend money on new iPad. Fixed iPad…read moreand turned it around in hours. Was very happy and impressed with service.